Lithia Volkswagen of Des Moines

I bought a GMC from Majid and he was wonderful. He made the entire process stress free! He is definitely great at what he does! He made the entire process stress free! He is definitely great at what he does! More

I had a phenomenal experience at Volkswagen. Mayo assisted me in all aspects. Whether it was concise details about the Volkswagen I purchased, answering all of my questions, or even going above Mayo assisted me in all aspects. Whether it was concise details about the Volkswagen I purchased, answering all of my questions, or even going above and beyond and following up with me about my Volkswagen and making sure everything is pristine on my end. Mayo turned every conversation to an erudite discussion. Mayo is very well informed and I can corroborate that he will be the best person you do business with. More

The workers were very friendly, great service! Glad I went through them for a vehicle! I worked with AJ and Dwayne and they were awesome! Made my time purchasing my car very worthwhile during the Glad I went through them for a vehicle! I worked with AJ and Dwayne and they were awesome! Made my time purchasing my car very worthwhile during the waiting process! More

The dealer had the nicest layout I’ve ever seen from any dealership I’ve been to. Faris was great, he helped me understand the whole process as a first time car buyer. I would definitely recommend people to dealership I’ve been to. Faris was great, he helped me understand the whole process as a first time car buyer. I would definitely recommend people to give this dealership their business. More

Everything was completed in a timely manner and they really worked with me on getting a loan secured with a downpayment not being astronomical. I really enjoyed my experience and can’t wait to buy anoth really worked with me on getting a loan secured with a downpayment not being astronomical. I really enjoyed my experience and can’t wait to buy another car from Lithia More

Great salesman, fair prices. The salesman was very knowledgeable and hit on all the main points to accurately provide details of the car. Financing office walked me through every The salesman was very knowledgeable and hit on all the main points to accurately provide details of the car. Financing office walked me through everything. The whole process was smooth. I will buy again at Lithia. More

Bait and switch pricing. Requested water pump replacement. After dropping the Tiguan off. They misquoted and doubled the estimate. I Denied the service then was charged 170 f Requested water pump replacement. After dropping the Tiguan off. They misquoted and doubled the estimate. I Denied the service then was charged 170 for diagnostic that told me it needed water pump replacement. Actually what I knew and requested. Terrible. More

A.J was so great to work with. As my first time buying a car he was so helpful and explained everything. Thanks for making my experience amazing. car he was so helpful and explained everything. Thanks for making my experience amazing. More

Took car into Dealership Feb 6, determined to be faulty alternator, part came in next day, noticed stalling, miss information won't call back so I went to dealership found car dash tore into pieces, later alternator, part came in next day, noticed stalling, miss information won't call back so I went to dealership found car dash tore into pieces, later from their own admission in text. they were taking parts off my car WITH OUT CONSENT, to diagnose other cars. Also, in the process damaged my dash which they replaced. This is absolutely criminal/unprofessional, offered no explanation or anything just sorry, also refused to honor military discount as they have done in past!........Received car 14th. Possible legal action to ensue. More

A very pleasant experience! Would definitely recommend this dealership to anyone shopping for a vehicle. Would definitely recommend this dealership to anyone shopping for a vehicle. More