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Lithia Volkswagen of Des Moines

Johnston, IA

4.7
1,726 Reviews

5200 Merle Hay Rd

Johnston, IA

50131

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Showing 1,726 reviews

May 27, 2023

AJ was great! He was informed about the car, not pushy, and gave great recommendations throughout the whole process. More

by cassandrakbloyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Highsmith
May 30, 2023 -

Lithia Volkswagen of Des Moines responded

Cassandra, Thank you for choosing Lithia Volkswagen of Des Moines. Your feedback and rating mean a lot to us. We're glad AJ was able to help, and we hope to see you again!

May 24, 2023

AJ was very helpful and friendly. We had a great experience and are excited for our new car to come. More

by Kcappsdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Highsmith
May 25, 2023 -

Lithia Volkswagen of Des Moines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Volkswagen of Des Moines.

May 21, 2023

Worked with Aj Highsmith. He helped in finding us a better car in our requirements and got the paper work done so easily More

by Sai Lahari Pulla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Highsmith
May 22, 2023 -

Lithia Volkswagen of Des Moines responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 17, 2023

Aj was super helpful and cared about our families needs. He made our car shopping experience a lot better and easier. We loved him More

by gonzo.marissa
Recommend Dealer
Yes
Employees Worked With
AJ Highsmith
May 18, 2023 -

Lithia Volkswagen of Des Moines responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, Marissa, and don't hesitate to reach out if you need anything else.

May 13, 2023

AJ was amazing, he made our experience great, the process painless, and the transition from vehicles very easy. Very impressed. More

by littletreasuregirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Highsmith
May 15, 2023 -

Lithia Volkswagen of Des Moines responded

Here at Lithia Volkswagen of Des Moines, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 04, 2023

Lithia Volkswagen has a friendly and inviting lobby. I was greeted immediately upon my arrival. I had an appointment with AJ and he was ready to go when I got there. AJ made the process easy with no pre More

by tpak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Hill, AJ Highsmith
May 05, 2023 -

Lithia Volkswagen of Des Moines responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 22, 2023

The sales consultant, AJ Highsmith, was very nice, and easy to talk to which made me feel at ease buying a used car. Thank you AJ! More

by saumed04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Highsmith
Apr 23, 2023 -

Lithia Volkswagen of Des Moines responded

It's great to hear that AJ was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Volkswagen of Des Moines!

April 20, 2023

Great service, easy process, friendly staff, and very fair pricing. I would highly recommend checking them out! More

by Alyssalee16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Highsmith
Apr 22, 2023 -

Lithia Volkswagen of Des Moines responded

Thank you, Alyssa! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 04, 2023

I have never had such an incredible experience when working with a dealership before! I worked with Christian throughout the entire process and he was the sole reason I went with Lithia when purchasing More

by abartman5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Woodard, Dwayne Hill
Apr 05, 2023 -

Lithia Volkswagen of Des Moines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Volkswagen of Des Moines.

April 01, 2023

I came in looking for a car as mine had broken down a few days prior. I was desperate. Majid had come up to me and my boyfriend onto the lot and asked if we needed help. I asked him for the more cheaper, but More

by Meliha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Majid Garibovic
Apr 02, 2023 -

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your thoughts on working with Majid and our team. We're glad to hear he delivered such a great experience!

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