
Lithia Volkswagen of Des Moines
Johnston, IA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,726 reviews
40k service Great service experience! Everything was explained to me and price quoted accurately. All staff was friendly and shuttle driver was prompt and very po Great service experience! Everything was explained to me and price quoted accurately. All staff was friendly and shuttle driver was prompt and very polite. Terrific service at VW of Des Moines! More
Good Dealing I loved the process to buy a new car. We keep in touch with the text messaging and provided useful information. If I have another chance, I will bu I loved the process to buy a new car. We keep in touch with the text messaging and provided useful information. If I have another chance, I will buy the Volkswagen again. More
Excellent customer service!! Lithia VW has an excellent group of people ready to help you with whatever you need. They are friendly and very helpful. Make you feel welcome and the Lithia VW has an excellent group of people ready to help you with whatever you need. They are friendly and very helpful. Make you feel welcome and they also make sure that you are getting /buying what you really need in a car, safe and reliable. I have been coming here for more than 5 years and I am veryh happy. Of all the lithias I could go for service ,I like this one. More
Enjoyable Car Buying Experience The salesman we worked with, Trey, was very friendly and personable during our car buying process! He took the time to show us different versions of t The salesman we worked with, Trey, was very friendly and personable during our car buying process! He took the time to show us different versions of the 2019 Tiguan to ensure we purchased the car that fit our needs! He also took the time to make sure all of our questions were answered. I would return to this Volkswagen in the future! More
Mount and balance tires I bought new winter wheels for my new Jetta. The service department was able to get my tires mounted and balanced in a short period of time on a busy I bought new winter wheels for my new Jetta. The service department was able to get my tires mounted and balanced in a short period of time on a busy day. I appreciate the service. More
Settlement fux Great overall in service and providing a vehicle to use. The service was patient and courteous. Had very quick service and a great turn areiubf time Great overall in service and providing a vehicle to use. The service was patient and courteous. Had very quick service and a great turn areiubf time. More
Beyond Excellent Service!!! The staff was so very friendly and welcoming for my first service visit. Excellent staff and a great facility. My service was done promptly and correc The staff was so very friendly and welcoming for my first service visit. Excellent staff and a great facility. My service was done promptly and correctly. Will definitely be back again. More
Great Dealership Dealt with Brian Braak. Great guy to work with, very knowledgeable about his inventory. Follow up was very nice as it was unexpected. You don't always Dealt with Brian Braak. Great guy to work with, very knowledgeable about his inventory. Follow up was very nice as it was unexpected. You don't always get the kind of service and professionalism from car dealers and sales people that I received at Lithia. Will be back again for my next new car purchase. More
Purchase experience Trey did an outstanding job finding the right car for us. Very helpful & personable! Caleb worked hard to get us the right price for our vehicle. Grea Trey did an outstanding job finding the right car for us. Very helpful & personable! Caleb worked hard to get us the right price for our vehicle. Great teamwork between them & an overall great experience here at VW Des Moines! More
Great, friendly service We had such a great experience. Did not feel pressured to make a purchase and both Trey and his manager were more than willing to work with us to get We had such a great experience. Did not feel pressured to make a purchase and both Trey and his manager were more than willing to work with us to get us a deal that worked with our budget. Thank you!! We will be back! More