Lithia Volkswagen of Des Moines

Worked with AJ and got a better deal than we expected! Thanks AJ! Very nice experience! Thanks AJ! Very nice experience! More

Worked with AJ at the dealership. Experience no high pressure sales from him. Very knowledgeable with the vehicle I purchased. Highly recommend him for future buyers Experience no high pressure sales from him. Very knowledgeable with the vehicle I purchased. Highly recommend him for future buyers More

Working with AJ in the lease of our 2023 Taos was very easy and he was very knowledgeable about the product. He is quick and sharp and very attentive easy and he was very knowledgeable about the product. He is quick and sharp and very attentive More

Easy process; very knowledgeable consultant, was not overpressing, clearly explained the entire process, extremely friendly overpressing, clearly explained the entire process, extremely friendly More

Great quick service. Clear overview of all pricing and details. They take the time to make sure you're comfortable and answer any questions you might have. Clear overview of all pricing and details. They take the time to make sure you're comfortable and answer any questions you might have. More

Christian Woodard was very helpful in my car transaction. He made it easy and I’d highly recommend him. He made it easy and I’d highly recommend him. More

Only wants sale, lies for the sale zero aftercare. Won’t respond to problem calls. Refuses to return deposits after change in status of original vehicle signed for. Sale guy was nice general sales man Won’t respond to problem calls. Refuses to return deposits after change in status of original vehicle signed for. Sale guy was nice general sales manager Jeramy lies for sale and promises things he can not back. Ryan GM won’t return calls. States, he would be ok if vehicles sold to his family member had entire transmission fall out in 30 days. Not a good company to deal with. Car purchased March 14, dead on road April 14. Just now June 6th finding out they do not care and will do nothing. Working on getting home for a $14,000 lawn ornament. Single mom working 80hrs a week now with no solid vehicle. Will not promote or use them again. Very bad experience. More

Amazing how this dealership has zero bad reviews yet I found multiple BBB complaints and very recent. So they remove all of the issues to make themselves look good to the public. I will expect to see my r found multiple BBB complaints and very recent. So they remove all of the issues to make themselves look good to the public. I will expect to see my review gone with in 24 hours. Ryan Winroth and Jeremy Lester are two men not to trust there. They say that they will do one thing and turn their back on you. Leaving you hanging months later. I will not now or in the future promote a sale there unless they fix the issue they caused. I put money down on a vehicle. Had to them choose another due to time circumstances and when asked for my deposit back it was declined and what I was stuck with was a transmission totally out in 30 days. I have purchased a $14,000 lawn ornament. Thank you Lithia More

AJ Highsmith was very good to work with. Felt like he went to bat for the deal I wanted. Felt like he went to bat for the deal I wanted. More

AJ was extremely helpful in our car buying process and was able to personally speak on the Volkswagen brand and the two cars we were looking at. was able to personally speak on the Volkswagen brand and the two cars we were looking at. More