Lithia Volkswagen of Des Moines

no appointment I didn’t have an appointment however I had two nails in my tire and needed to have it fixed right away I am a single lady and I did not have anyone to I didn’t have an appointment however I had two nails in my tire and needed to have it fixed right away I am a single lady and I did not have anyone to help me fix my tire they got me into the service department immediately and I had a new tire on my car and I was on the road again within just a few minutes I highly recommend the service department More

Lamont Johnson Lamont got me a great deal and he expedited the process so I could get on the road. He is friendly and knowledgeable and I'd buy from him any day. I r Lamont got me a great deal and he expedited the process so I could get on the road. He is friendly and knowledgeable and I'd buy from him any day. I recommend him to anyone looking for a great deal no matter what your budget is. More

Great to work with The team at Lithia were great to work with. Trey took time to listen to my needs and make recommendations based on what I was looking for. Their neg The team at Lithia were great to work with. Trey took time to listen to my needs and make recommendations based on what I was looking for. Their negotiation was fair and friendly and I didnt feel like they were being too shrewd and pushy. I left feeling very happy and grateful for their service. I would definitely recommend them to my friends and will use them again when I need to. Thanks so much! More

Wait time Staff was wonderful AGAIN! :-). My only beef is with wait times. This is the 2nd time I’ve sat waiting on the car wash. This time I was the first a Staff was wonderful AGAIN! :-). My only beef is with wait times. This is the 2nd time I’ve sat waiting on the car wash. This time I was the first appt of the day... another person came and went and after 75 min, I had them pull my car from the wash line so I could get to work. This was after a 1/2 hour earlier of being told they were finishing up with my service. It shouldn’t take that long for a wash, especially when being the 1st one there. More

Got the car I really wanted! The people I worked with worked to help me get exactly what I wanted including the terms that I needed. They were all great to work with! The people I worked with worked to help me get exactly what I wanted including the terms that I needed. They were all great to work with! More

Used Focus. Had a great experience with both Mitch and Trey. They really were great to work with. Recommended for buying a used vehicle. I cam only assume that it Had a great experience with both Mitch and Trey. They really were great to work with. Recommended for buying a used vehicle. I cam only assume that it would be the same for new vehicles More

Excellent! Mr. Johnson was very professional in guiding us through the buying process. He did an excellent job answering questions and gave descriptive explanati Mr. Johnson was very professional in guiding us through the buying process. He did an excellent job answering questions and gave descriptive explanations. He went above and beyond to help make our experience beyond satisfactory. We would recommend Lamont 100%! More

Trey was great Trey took the time to help me get in a comfortable price range for my trade-in and new purchase. Friendly and great customer service. Trey took the time to help me get in a comfortable price range for my trade-in and new purchase. Friendly and great customer service. More

Making Service Appointment Challenging but Service is Great Scheduling a service appointment online isn’t easy as availability is always limited/non existent even weeks out. Calling is usually a waiting game to Scheduling a service appointment online isn’t easy as availability is always limited/non existent even weeks out. Calling is usually a waiting game to get someone to help you schedule, but they do have more openings than what is shown online. However, if your patient and wait on hold for a very long time (bouncing back to the operator once or twice) the service is always great and reasonable. More