Lithia Volkswagen of Des Moines

Andrew Ruiz is fantastic to work with!! My college-bound son and I purchased a used VW Jetta and Andrew was our salesman. He was excellent! I appreciated the manner in which he dealt with My college-bound son and I purchased a used VW Jetta and Andrew was our salesman. He was excellent! I appreciated the manner in which he dealt with my son -- and me. Andrew was also extremely knowledgeable regarding the Jetta and other cars on the lot. He went to bat for us with the price we wanted to pay and we were able to secure that price!! After the sale, Andrew was great with following up to ensure we were happy with the car. We will definitely seek out Andrew again when my husband and I are ready to purchase! Our interactions with Dwanye and Lamont were not as involved as with Andrew, and both gentlemen were professional! We did have minor glitches with the service department, but were they quickly and professionally resolved by Matt Johnson. He made it right. We will definitely shop at Lithia Motors again! More

Got my car in for oil change and tire rotation Cheyenne was very helpful and the work was done in a professional manner as always. Called when the work was done, Very nice dealership to work with. Cheyenne was very helpful and the work was done in a professional manner as always. Called when the work was done, Very nice dealership to work with. I More

Just an oil change and vehicle inspection today Had another great experience at VW of Des Moines. Cheyenne is awesome! Was kept informed about service to my Jetta, pick up was quick and easy. If yo Had another great experience at VW of Des Moines. Cheyenne is awesome! Was kept informed about service to my Jetta, pick up was quick and easy. If you need service work done to your VW, call and ask for Cheyenne! More

excellent service .great schuttle service. everyone was very helpful. service was great problem was covered very good .will be back to have the problem fixed at a later time .everyone was very everyone was very helpful. service was great problem was covered very good .will be back to have the problem fixed at a later time .everyone was very helpful with me. More

Real People Trey did a fantastic job of listening to what I was looking for in all aspects. He shot straight with me and did his job of working for me as well. If Trey did a fantastic job of listening to what I was looking for in all aspects. He shot straight with me and did his job of working for me as well. If you want someone that feels like a real person and is not trying to just make a sale, go and see Trey! More

Wonderful Service Andrew was wonderful! He was down to earth and great to work with. He and Caleb accommodated my schedule, without ever being pushy. The process was so Andrew was wonderful! He was down to earth and great to work with. He and Caleb accommodated my schedule, without ever being pushy. The process was so streamlined and stress-free. I'm thankful for the attention that Andrew provided; he was so knowledgeable and helpful! This was the least painful experience I've had in purchasing a vehicle - I'd highly recommend. More

Advocate for the Customer Andrew is a wonderful advocate for the customer working with you to obtain the best deal. Highly recommend working with him to obtain your next vehicl Andrew is a wonderful advocate for the customer working with you to obtain the best deal. Highly recommend working with him to obtain your next vehicle. More

They were very helpful Did work faster than estimated time, got me right in without an appointment. I will be back for other parts and services. The were also helpful in exp Did work faster than estimated time, got me right in without an appointment. I will be back for other parts and services. The were also helpful in explaining things. More

Disappointing I rescheduled for my recall items. I found guest waiting to be inadequate to work and FOX News playing on the TV. I resented this. I rescheduled for my recall items. I found guest waiting to be inadequate to work and FOX News playing on the TV. I resented this. More

Excellent service Everyone was extremely helpful and very knowledgeable. It was one of my best experiences with buying a car. I had a negative outlook on car sales peop Everyone was extremely helpful and very knowledgeable. It was one of my best experiences with buying a car. I had a negative outlook on car sales people until now . More