Lithia Volkswagen of Des Moines

Very friendly & helpful, went beyond to make sure we were happy with our vehicle!will definitely go back !@ were happy with our vehicle!will definitely go back !@ More

We have 2 Volkswagens we have purchased from LITHIA Volkswagen over the years. My recent service was an oil change. Customer service was able to process the paperwork quickly. I waited less than an hou Volkswagen over the years. My recent service was an oil change. Customer service was able to process the paperwork quickly. I waited less than an hour for the oil change to be completed. Lithia has a new customer wanting area which includes comfortable seating, a television and a variety of drinks and snack food’s available at no charge. I was able sign some paperwork and then take my car and go home in less than one hour. More

Every staff person I interacted with was both professional and kind. Felt like I mattered. professional and kind. Felt like I mattered. More

Clean building, nice employees, just went in to make sure the new (new to me) used car I bought was mechanically sound. The issues they found were documented and corrected, and I got a follow up call, just i the new (new to me) used car I bought was mechanically sound. The issues they found were documented and corrected, and I got a follow up call, just in case there might’ve been anything I needed to go back for. Very satisfied with my overall experience! More

Excellent customer service with a friendly and professional staff.along with text messaging to communicate the progress of service and any additional work that needed to done. All in all it was a professional staff.along with text messaging to communicate the progress of service and any additional work that needed to done. All in all it was a very positive experience. More

Emrah and everyone there is amazing and I highly recommend everyone there for service or sales. recommend everyone there for service or sales. More

AJ Highsmith was very nice and very helpful and very understanding to my needs for a vehicle. understanding to my needs for a vehicle. More

My wife and I are life long VW drivers we have a Passat, Jetta, and now a brand New 2024 Atlas from VW Of Des Moines! AJ and Jeremy made this purchase effortless and went above and beyond! Thank you so mu Jetta, and now a brand New 2024 Atlas from VW Of Des Moines! AJ and Jeremy made this purchase effortless and went above and beyond! Thank you so much guys and all your staff! We sincerely recommend you to our family and friends. When you drive a Volkswagen it speaks for itself! In our opinion, Best Automotive World Brand! More

Very friendly staff all around anyone who I talked with was very easy to talk too and not just the salesman was very easy to talk too and not just the salesman More

The entire visit while getting my car was great. I also appreciate that they’re helping as much as they can with my address issue. I also appreciate that they’re helping as much as they can with my address issue. More