Lithia Toyota of Springfield

Overall Excellent Experience Purchasing a Used Vehicle We arrived at Lithia Toyota knowing the vehicle we wished to purchase. We were promptly greeted by Norman Prasad who was friendly and welcoming. Our We arrived at Lithia Toyota knowing the vehicle we wished to purchase. We were promptly greeted by Norman Prasad who was friendly and welcoming. Our Sales Manager, Keith Moreck, was helpful, courteous and overall very pleasant to interact with. Sam Jones was also friendly and we appreciated the streamlined process of discussing final numbers. The Finance Manager, Clint Springer, did an excellent job kindly walking us through our options and was willing to be patient while we made decisions. Overall, the Lithia team exceeded our expectations for this car buying experience. Thank you to all! More

I couldn’t be happier with my experience!! Keith Moreck and Stephen Bennett made the process so easy, and took great care of me. One of the quickest experiences I’ve ever had at a car dealership. I feel li and Stephen Bennett made the process so easy, and took great care of me. One of the quickest experiences I’ve ever had at a car dealership. I feel like I blinked, and now I have the most badass car ever. :) Also, special thanks to Logan and Bryan Osterhout for helping me make this happen! More

The car was as described online. Keith made the process super simple and efficient. No one tried to pressure me into anything extra. Super nice folks. super simple and efficient. No one tried to pressure me into anything extra. Super nice folks. More

Number 1 customer service We were very happy with the number one customer service we got at the dealer ship and the online response was so quick! We want to thank Amy for going We were very happy with the number one customer service we got at the dealer ship and the online response was so quick! We want to thank Amy for going way beyond and reaching out to use after hours! Another big thank you to Keith for calling us the very next morning and all the other times in between today you did an awesome job! Thank you Jacob for doing an awesome job! More

A VERY positive experience!! Buying a used car can be stressful! After checking out a "used car dealership" (which was a bad experience), I found a used car that looked good onlin Buying a used car can be stressful! After checking out a "used car dealership" (which was a bad experience), I found a used car that looked good online at Lithia. From the moment Keith reached out to me on the phone to the time I walked out the door after the sale, my experience at Lithia Springfield was TOP NOTCH. I had very specific things that I needed and Keith worked to exceed my expectations. I have extensive professional experience in Customer Service, and both Keith and Clint epitomize what it means to put the customer first. No pressure, no gimmicks, no pitch; just personable, friendly, knowledgeable guys who made sure I'd be a happy customer. Also, the detail shop at Lithia Springfield is amazing. Thanks for making my "new" car look so good!! On top of all that, the dealership itself was clean and nice, including the bathroom! If you'd like the same positive experience I had when buying your next car, I HIGHLY recommend Lithia Springfield. More

Great price that no other dealer will come close too. After hours of research I realized it was wasted time to try and find a lower price. Service was very friendlyas I had my child with me and got me After hours of research I realized it was wasted time to try and find a lower price. Service was very friendlyas I had my child with me and got me in and out pretty quick More

Everyone I worked with was great,very kind,patient,and answered all my question,very reassuring ,Clear on all the paper work,I will definitely will be recommending you to all of my friends answered all my question,very reassuring ,Clear on all the paper work,I will definitely will be recommending you to all of my friends More

We liked Keith’s low pressure approach to car sales. We wanted to shop at a local dealership after hearing favorable comments about Lithia Toyota in Springfield. The sales team was relatively easy t We wanted to shop at a local dealership after hearing favorable comments about Lithia Toyota in Springfield. The sales team was relatively easy to negotiate with compared to some experiences we’ve had in the past. We would recommend Lithia to friends. More

Great salesman great dealership Keith was an excellent salesman, took care of all the details. He listened to what I wanted and when he found it he contacted me immediately. I was no Keith was an excellent salesman, took care of all the details. He listened to what I wanted and when he found it he contacted me immediately. I was not planning on buying this quickly but Keith’s good work spurred me on to buy now. Thanks Keith. Also the finance man who helped me was an asset to this company, everything went smoothly. I will return to this dealership to purchase my next vehicle. More

Easy and pleasant Jason Roebuck made the whole experience super easy. I have never had such a pleasant experience buying a car. He also made sure the car was well deta Jason Roebuck made the whole experience super easy. I have never had such a pleasant experience buying a car. He also made sure the car was well detailed and clean. Jon Timmons made the financing clear and easy. I really appreciate what they did for me. More