Lithia Toyota of Springfield

Great service during this COVID time. Took time to get a truck I wanted, they kept me update on the inventory that they received. Very much appreciated! truck I wanted, they kept me update on the inventory that they received. Very much appreciated! More

Big Shout Out To Keith Moreck :Thank you so much for all Big Shout Out To Keith Moreck : Thank you so much for all your hard work & helping me & making it possible for me to purchase my new car. I'm so hap Big Shout Out To Keith Moreck : Thank you so much for all your hard work & helping me & making it possible for me to purchase my new car. I'm so happy & pleased with my new car. YOU are amazing Keith.... Thank you so very much Again for making this possible!! I just want you to know how much I appreciate you & everything you did to make this happen!! More

My wife and I were (used) car shopping outside our area, due to limited options. We had a appointment with a nother dealership, but decided to go to Lithia in Springfield - as the person I had been correspo due to limited options. We had a appointment with a nother dealership, but decided to go to Lithia in Springfield - as the person I had been corresponding with (Keith) seemed like an honest dealer. However, when we arrived, he was busy as we assured by Rodney. At first, things went fairly well - been when Keith didn't take over, and negotiations started - things for weird. We were trading-in a low mileage 2007 Prius, which Keith and I estimated (via KBB and email) to be around $3,643. However, Rodney retuned with $2000 - which was insulating. When were required more, he answered by saying "wow" and asked where we were getting our numbers - which I explained with our research and prior conversation with Keith. They only offered $2,500, and barely worked with the price of the vehicle, even after puling-up KBB - but thought the Certified status would justify the cost. Upon arriving home (2-hours away), I decided to check the air and cabin filters - which were behind disgusting. Greatly disappointed in our experience. More

The dealership was very helpful and pleasant to do Business with. Keith was very helpful and pleasant to work with. This was the easiest purchase of a car ever. And value for what I got is above all. Business with. Keith was very helpful and pleasant to work with. This was the easiest purchase of a car ever. And value for what I got is above all. More

My husband and I had a very pleasant experience at Lithia with Keith and Rodney. Both were gentlemen and not pushy in the slightest. They listened to our needs in a car and didn’t try to sway us towards the with Keith and Rodney. Both were gentlemen and not pushy in the slightest. They listened to our needs in a car and didn’t try to sway us towards the “latest and greatest”; rather, they helped us find a car that was perfect for our budget and our growing family. More

The salesman Keith got us in right away & gave us all the financial options up front. Gave us enough time to discuss the offer & took the stress (mostly) out of a new car purchase! It went pretty quickly financial options up front. Gave us enough time to discuss the offer & took the stress (mostly) out of a new car purchase! It went pretty quickly More

I have never bought a car from them but I got my oil changed with them yesterday and it was a great experience. You never leave your car, it's like a quick lube place. It took 10-15 minutes; at Kendal changed with them yesterday and it was a great experience. You never leave your car, it's like a quick lube place. It took 10-15 minutes; at Kendall it takes about an hour and a half. I will definitely consider them in the future for car purchases. More

Great experience. Staff was great, and I'm very happy with my purchase of my 2016 Toyota Prius. I ended up with a great deal! with my purchase of my 2016 Toyota Prius. I ended up with a great deal! More

We worked with Rodney and Keith and both were great. The car was ready to be test-driven when we got to the dealership, and the entire purchase process went by quickly. Highly recommended! car was ready to be test-driven when we got to the dealership, and the entire purchase process went by quickly. Highly recommended! More

Couldn't ask for a better customer service experience than what I had with Lithia Toyota. From my first email contact to walking out the door with my new Rav 4, the process was seamless. Keith in Sales than what I had with Lithia Toyota. From my first email contact to walking out the door with my new Rav 4, the process was seamless. Keith in Sales was awesome to work with. I had questions that I emailed to him, and he responded promptly with detailed answers every time. (Even after I bought the car, he has been quick to get back to me.) Other dealers kept me in the dark about inventory, and pressured me to come in when I wasn't ready. I appreciated that he anticipated my needs as a customer and made it easy for me. More