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Lithia Toyota of Springfield

Springfield, OR

4.8
1,516 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,516 reviews

July 20, 2024

Very helpful & quick to let me know what needed to haplen with my truck. Listened to my requests and itemized maintenance items by priority by request. More

by 7fai7h7
Workmanship
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 22, 2024 -

Lithia Toyota of Springfield responded

Thanks for sharing your experience! We're glad to hear our team at Lithia Toyota of Springfield was helpful and attentive to your needs. Safe driving!

July 20, 2024

Great dealership! Very curtius salesmen who don’t pressure you to buy. They are knowledgeable about the car and answer all questions Pleasure to do business with . More

by Coco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I Don’t remember the names, sorry.
Jul 22, 2024 -

Lithia Toyota of Springfield responded

Hi Coco, we're delighted to hear that you had a positive experience with both our sales and service teams at Lithia Toyota of Springfield. Thanks for the kind words!

July 11, 2024

Stephanie is great, listened to what I was after and explained process very well. Vehicle was ready when promised. I’ll be back! More

by mametzler78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Jul 11, 2024 -

Lithia Toyota of Springfield responded

Thank you for the 5-stars! We're delighted to hear that Stephanie provided excellent service and had your vehicle ready on time at Lithia Toyota of Springfield. Thanks for the positive feedback, we look forward to seeing you again!

June 26, 2024

Update: My post was flagged. I did call the dealership and was passed around. I was told the manager was busy and they couldn’t look up my information. I guess I’ll figure this o More

by bella04
Recommend Dealer
No
Employees Worked With
Michael Lecuyer, Chris Loocle
Jun 27, 2024 -

Lithia Toyota of Springfield responded

Bella, I'm sorry to hear about your situation, especially for a first-time car buyer. It is important that our customers feel comfortable with their purchase while receiving clear communication. When you have the time, please reach out directly so we can discuss your options further and find a solution that works for you. Thank you, Blake Bleisch - Sales Manager - 541-434-3327

June 22, 2024

Front desk was as always very friendly and informative. They did just what they said they would and work was completed first time correctly. Way better experience than the other dealership More

by dcard489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Jun 24, 2024 -

Lithia Toyota of Springfield responded

We love hearing from our customers and are thoroughly delighted to learn that our front desk team at Lithia Toyota of Springfield provided a friendly and informative experience. It's great to know the work was completed correctly on the first try, setting us apart from other dealerships! Thanks for choosing us!

June 20, 2024

Trevor, In service dept outstanding. Good communication very helpful and thorough. Truck was ready when promised More

by Bruceking13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Borquuist
Jun 20, 2024 -

Lithia Toyota of Springfield responded

Thanks for sharing your positive experience with Trevor and our service team at Lithia Toyota of Springfield! We're glad to hear everything went smoothly and on time. It was a pleasure working with you and please come see us again in the future for your auomotive service needs.

June 18, 2024

My wife and I are very happy with the purchase of our Grand Highlander Hybrid! Rodney walked us through all the features of the vehicle from top to bottom, back to front, and inside to outside. He spent More

by kuchen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodney Kellum
Jun 19, 2024 -

Lithia Toyota of Springfield responded

Congratulations to you and your wife on your new Toyota Highlander Hybrid! We're delighted to hear that Rodney provided such a thorough and knowledgeable experience with your Highlander at Lithia Toyota of Springfield. Enjoy all the features of your new vehicle, and thank you for choosing us!

June 17, 2024

Great employee with a can-do attitude! Quality snd efficient service Convenient location Dealership has strong community relationships More

by Seyster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Jun 17, 2024 -

Lithia Toyota of Springfield responded

Thank you for the fantastic feedback! We're glad to hear our team at Lithia Toyota of Springfield provided quality and efficient service. We appreciate your support and look forward to serving you again!

June 17, 2024

Lithia did a great job servicing my car. They were quick to get it in and called me when the job was complete. They even sent me a video showing parts of the car being worked on. More

by junefenley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Ken Anderson
Jun 18, 2024 -

Lithia Toyota of Springfield responded

Hi Junefenley, thank you for the great feedback regarding your recent service appointment with our Lithia Toyota of Springfield team. We're happy to hear your enjoyed the service video. Come see us again soon!

June 13, 2024

Great people! Made the process fast and easy. Definitely will go back in the future! More

by tera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Presley
Jun 13, 2024 -

Lithia Toyota of Springfield responded

Hi Tera, thank you for the kind review on behalf of our Lithia Toyota of Springfield team. We aim for all-around customer satisfaction and are pleased to see this reflected in your recent experience. We look forward to working with you again in the future!

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