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Lithia Toyota of Springfield

Springfield, OR

4.8
1,517 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,517 reviews

March 17, 2021

They are always very helpful and accommodating. I enjoy working with everyone but especially appreciated all the time Rodney spends answering questions and helping with decisions. More

by tabsmail30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Kellum
Mar 17, 2021 -

Lithia Toyota of Springfield responded

Hello, our team is pleased to know Rodney has always provided you with a helpful and accommodating experience and would like to thank you for this excellent review! Our team is thankful to have your business and we look forward to having you back at Lithia Toyota of Springfield in the future.

March 12, 2021

Great customer service. Keith was very helpful and friendly. I always come back here when I need a car because I feel well treated and respected. More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Moreck
Mar 15, 2021 -

Lithia Toyota of Springfield responded

Hi Angie, thank you for this great review! Our team is pleased to hear you had an excellent experience at Lithia Toyota of Springfield and we hope you will reach out to us for any future needs. Until then, enjoy the road ahead!

March 11, 2021

Fast, efficient, kind. Honest and definitely did their best to get me what my family needed. I changed direction in the middle of the sale and they followed my lead effortlessly. I will recommend them to More

by childhood1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My financial guy was fabulous , Keith Moreck
Mar 12, 2021 -

Lithia Toyota of Springfield responded

Hello, thank you for taking the time to share this review! Our team is thrilled to know you had a fast, efficient and kind service visit and we hope to see you back at Lithia Toyota of Springfield for any future needs!

March 08, 2021

Keith was top-notch and professional through the whole process. He answered our endless questions promptly and was very forthright and upfront with all pricing information and details. He was never push More

by B & M Cassell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Keith Moreck
Mar 08, 2021 -

Lithia Toyota of Springfield responded

Hello, thank you for taking the time to leave us a review! The Lithia Toyota of Springfield team truly appreciates your business and your recognition of Keith and Dennis's hard work. We hope to see you back for any future needs. Have a great day!

March 08, 2021

This is the second vehicle I’ve bought from them and I would stay in there the best dealership I’ve ever worked with. No pressure very friendly and accommodating and easy to work with. More

by cleejh2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis in finance , Keith Moreck
Mar 08, 2021 -

Lithia Toyota of Springfield responded

Hello, thank you for taking the time to leave us a review! The Lithia Toyota of Springfield team truly appreciates your business and we hope to see you back for any future needs. Have a great day!

March 06, 2021

Do not do business with lithia of Springfield the salesmen are very conniving and manipulative. We dealt with Rodney and will never again purchase there More

by Bone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rodney Kellum
Mar 12, 2021 -

Lithia Toyota of Springfield responded

Hello, Thank you for taking the time to share this honest feedback. I regret to hear you feel this way after your recent experience, as this is never our intention and I would appreciate the opportunity to learn more about your visit. Please reach out to me at, 541-746-2589. Skip Osterhout General Sales Manager

Mar 12, 2021 -

Bone responded

The trade in value that you pulled off the internet was a very dishonest price. My wife and I shopped at lithia Toyota in Springfield because she was treated fairly by Rodney on her first new car buying experience at Toyota 4 years ago so she sought out Rodney and lithia for a return experience, that did not happen we feel like we were taken full advantage of in our second experience. And instead of considering lithia as fair and honest business people we now view them as totally shady used car sales people and warn everyone who will listen to. Please. After you have made a deal on paper. Take that deal. Go have lunch and look it over. Check Other dealers get a second opinion . Believe me they don’t want you to leave that lot and get a second opinion . I asked most family and extended family members about cars purchased in the last 2 years. In my family 18 new cars were purchased. 14 of them at lithia in Springfield. 12 were not satisfied 3 months after the purchase and will not ever return to lithia in Springfield as my wife and I will never purchase another vehicle there again . I tell anyone who will listen. Please. Be very careful when dealing with these people.

March 01, 2021

Keith was very helpful in wading through the buying process, especially since the RAV4 Primes are delayed. He came to work on his off day to help with delivery. More

by waynejparker
Recommend Dealer
Yes
Employees Worked With
Keith Moreck
Mar 08, 2021 -

Lithia Toyota of Springfield responded

Hello Wayne, thank you for taking the time to leave us a review! The Lithia Toyota of Springfield team truly appreciates your business and and you recognition of Keith's hard work. We hope to see you back for any future needs. Have a great day!

February 28, 2021

Very pleased with the great customer service. It was great working with all that assisted us today. Everyone very accommodating to special needs. Happy to recommend Springfield Lithia Toyota to friends More

by pamcrab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in finance , Keith Moreck, Ronald Corbett
Mar 08, 2021 -

Lithia Toyota of Springfield responded

Hello, thank you for taking the time to leave us a review! The Lithia Toyota of Springfield team truly appreciates your business and we hope to see you back for any future needs. Have a great day!

February 26, 2021

The staff at Lithia Toyota are friendly, low pressure and easy to work with. Keith was awesome, from start to finish. I would shop there again! More

by J Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Moreck
Mar 08, 2021 -

Lithia Toyota of Springfield responded

Hello, thank you for taking the time to leave us a review! The Lithia Toyota of Springfield team truly appreciates your business and we hope to see you back for any future needs. Have a great day!

February 24, 2021

Lithia Toyota of Springfield is the cream of the crop for car buying. They were able to find the exact vehicle I was looking for. The entire team was friendly and helpful. The process of buying my car was ea More

by Christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Mark Aggson
Mar 08, 2021 -

Lithia Toyota of Springfield responded

Hello Christian, thank you for taking the time to leave us a review! The Lithia Toyota of Springfield team truly appreciates your business and we hope to see you back for any future needs. Have a great day!

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