Lithia Toyota of Springfield

Lithia Toyota of Springfield provided a calm and no pressure atmosphere to purchase a vehicle in. When we arrived Keith W. already had the vehicles we wanted pulled out and ready for us to look at. He pressure atmosphere to purchase a vehicle in. When we arrived Keith W. already had the vehicles we wanted pulled out and ready for us to look at. He even walked me over to a vehicle in the service lot that we were interested in while my husband was out on a test drive. Keith W. truly made this vehicle buying experience the best both my husband and I have ever had. The entire time we were there I felt at ease and not like I was being followed by a sales rep to make a purchase. We never once heard the “If you don’t buy it now it could be gone tomorrow” speech. Keith allowed us to do our own thing while still being readily available if we had any questions. His communication with me prior to our arrival was wonderful as well! He let me know the status of the vehicles (parts that needed to be replaced/work that needed to be done) and also got back to me quickly. Other dealerships were more interested in scheduling an appointment than actually answering any questions or providing more detailed photos. He was very understanding that we have a newborn so we were going to be late to our appointment and even offered an office for me to feed my baby in private. That itself is suburb customer service and would make me a repeat customer. Keith never pressured us to put money down but was also helpful with showing us how/if a certain amount down with effect our monthly payment. The vehicle purchasing experience with Keith was wonderful and quick! The Finance Manager, Steve, was wonderful as well! He was very knowledgeable, helpful, and never pressured us to add any additional warranties, gap insurance, etc to our loan. He didn’t moan and groan after printing out paperwork then having to redo paperwork when my husband decided he wanted a different license plate. He got us a wonderful loan and we couldn’t be more thankful! The financial process was quick and easy! My overall experience at Lithia Toyota of Springfield far surpassed my expectations and my experiences at other dealerships. More

Keith was so easy to work with and was patient with all of our questions. I really appreciated his willingness to do a lot of communication via text. He wasn’t pushy at all which was much appreciated! of our questions. I really appreciated his willingness to do a lot of communication via text. He wasn’t pushy at all which was much appreciated! More

Keith Moreck was our sales rep. He and all the staff were friendly, had thorough knowledge of, weren't pushy and made it easy to own my new Tundra. I love my new truck ! friendly, had thorough knowledge of, weren't pushy and made it easy to own my new Tundra. I love my new truck ! More

Keith was wonderful throughout my 6 month search for a new car. He was very professional, friendly, patient and competent. I never felt any pressure from him. This was the easiest and pain-free car buy new car. He was very professional, friendly, patient and competent. I never felt any pressure from him. This was the easiest and pain-free car buying experience I’ve ever had. More

Keith at lithia Toyota is one of the best salesman I have ever worked with. He kept me up to date from the time I walked in to talk about the tacoma I wanted. While it was being built, delivered, and arri ever worked with. He kept me up to date from the time I walked in to talk about the tacoma I wanted. While it was being built, delivered, and arrived. Great communicator, knows toyota vehicles well, the process, to driving off the lot one happy customer. I would recommend him to anyone. He is very respectful, honest, and a nice guy. Thank you Keith More

Keith was very helpful once again as well as Dennis. Smooth transaction. Gave me what I needed on my trade-in and a good price on the truck I wanted Smooth transaction. Gave me what I needed on my trade-in and a good price on the truck I wanted More

Keith was honest and his service was excellent. As first time buyers, the decision we made at the dealership was big for my partner and I. We didn't feel pressure, and his friendliness helped make the envir time buyers, the decision we made at the dealership was big for my partner and I. We didn't feel pressure, and his friendliness helped make the environment stress free for us! :) More

Purchasing our truck was pretty quick and easy. The sales rep was reasonable and not pushy at all. It was a very pleasant experience for us. rep was reasonable and not pushy at all. It was a very pleasant experience for us. More

Keith and Jason did a great job and I would recommend to buy a car from them! buy a car from them! More

Luis was great. He was kind and really helped me understand the process. This is my first big purchase and it went very smoothly thanks to him! understand the process. This is my first big purchase and it went very smoothly thanks to him! More