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Lithia Toyota of Springfield

Springfield, OR

Overview
Reviews
4.8
1,516 Reviews
Call Dealership (541) 225-5452
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163 S 9th St

Springfield, OR

97477

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Showing 1,516 reviews

August 04, 2024

I’ve been very pleased with my interactions with everyone from sales, finance, service, and repairs. More

by diane.vermette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I apologize for not being able to remember everyone’s name. I do know that I work several times with Mike and he’s always been extremely friendly. , Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
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Aug 05, 2024 -

Lithia Toyota of Springfield responded

Hi Diane, We appreciate your business here at Lithia Toyota of Springfield! Please let us know how we can serve you in the future. Safe travels!

August 03, 2024

Received Excellent service. Technicians were friendly and knowledgeable and put me at ease when working on the car. More

by Lori Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Aug 05, 2024 -

Lithia Toyota of Springfield responded

Hi Lori, we're happy to hear you received excellent service from our technicians at Lithia Toyota of Springfield, as we aim to provide our customers with friendly, professional and knowledgeable service for added peace of mind. Thanks for the great feedback!

August 03, 2024

Guys were very professional and friendly. Would recommend to friends and family will be back for more services More

by rondamanker
Workmanship
Recommend Dealer
Yes
Employees Worked With
Zamir Marquez
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Aug 05, 2024 -

Lithia Toyota of Springfield responded

Thanks for the recommendation! We're glad to hear our team at Lithia Toyota of Springfield provided professional and friendly service. Looking forward to assisting you again in the future!

July 30, 2024

We have been dealing with Lithia Spfld service & dealership for 20 years, bought 2 vehicles from them and will soon make it 3 if our 17 year old Prius ever dies. All dealings with Lithia have been e More

by Michael
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ronald Corbett, Luis Cruz
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Jul 30, 2024 -

Lithia Toyota of Springfield responded

Hi Michael, thank you for your loyalty and kind words! We're delighted to hear that you've had such positive experiences with Lithia Toyota of Springfield over the years. Looking forward to helping you with vehicle number three when the time comes!

July 29, 2024

Steven Presley was super helpful in providing information and insight into purchasing a new RAV4. If I lived in the Eugene/Springfield area I would definitely trust him in my next car purchase! More

by Kelly.washburn12
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Presley
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Jul 29, 2024 -

Lithia Toyota of Springfield responded

Kelly, our goal is to earn customers for life at Lithia Toyota of Springfield! Therefore, we were happy to read about your experience with Steven and the helpful service provided during your visit. Thanks for the kind words and support!

July 29, 2024

Sales department can be hit or miss. Service & parts departments on the other hand is batting 500. Leanna & Stephanie are the best! More

by slow_lane55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna Lepe, Stephanie Cantrell
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Jul 30, 2024 -

Lithia Toyota of Springfield responded

Thank you for sharing your experience! We're glad to hear that Leanna and Stephanie from our service & parts departments at Lithia Toyota of Springfield made a positive impact. We appreciate your feedback and look forward to serving you again!

July 24, 2024

Fantastic service very fast, professional, polite and friendly. Great experience and environment, will do again More

by trevolicious16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
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Jul 24, 2024 -

Lithia Toyota of Springfield responded

Thank you for the wonderful feedback! We're delighted to hear that your experience at Lithia Toyota of Springfield was fantastic. Looking forward to serving you again in the future!

July 23, 2024

The professional, efficient set up for oil changes is the best I’ve ever seen. The employees are kind, respectful, efficient, and trustworthy. I look forward to my every-six-month visit to Lithia in Spri More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason changed my oil. , Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
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Jul 23, 2024 -

Joan responded

I love Lithia Toyota in Springfield Oregon.

Jul 23, 2024 -

Joan responded

We will be buying our next car here.

Jul 23, 2024 -

Lithia Toyota of Springfield responded

Hi Joan, your truly kind review made our day at Lithia Toyota of Springfield! We look forward to continuing to provide you with kind, respectful and trustworthy customer service for your sales and service needs. Let us know when you're ready for a new vehicle and we'll help you find the perfect one!

July 23, 2024

They changed my oil and checked my cabin filter and replaced it. And I was able to watch mechanic. More

by mattaurlacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski
Report | Print
Jul 23, 2024 -

Lithia Toyota of Springfield responded

Hi Matt, Cheers to the 5-star oil and cabin filter change with our Lithia Toyota of Springfield crew! Please let us know how we can continue to serve you in the future. Until then, safe travels!

July 21, 2024

My purchase experience with Chris Vann was so easy and painless. He listened to what I wanted and reviewed my choice to make sure it checked all the boxes. Financing was quick and easy with no pressure More

by spunky9323
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Vann
Report | Print
Jul 22, 2024 -

Lithia Toyota of Springfield responded

Congratulations on your new ride! We're delighted to hear that Chris Vann made your purchase experience smooth and stress-free at Lithia Toyota of Springfield. We're here for any future automotive needs that may come your way. Enjoy your miles ahead!

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