Lithia Toyota of Springfield

I stopped in for an oil change for my Prius and left with a new car. LOL a new car. LOL More

I had contacted Lithia because a white Sienna XLE was advertised as available. When I sent a general email, Keith responded to my inquiry. At the time, a Sienna was not available; however, later in the w advertised as available. When I sent a general email, Keith responded to my inquiry. At the time, a Sienna was not available; however, later in the week Keith contacted me to say there was going to be one on the lot "tomorrow" morning. Due to work, I couldn't make the 95 mile drive until Saturday. Unfortunately, Keith was not working on Saturday so he referred me to Michael. Keith had been very responsive, helpful and an excellent communicator and he made sure the transition to Michael was a smooth one. From the Internet communication with Keith to the friendly greeter when we pulled into the parking lot before the dealership opened to Michael (salesperson) and Steve (finance), we experienced friendly, professional service. We had the opportunity to work with a dealership within 20 miles of where we live. With the local dealership, there was no vehicle to examine or test drive so they wanted us to put down $500 and wait for a vehicle. We were in no rush to purchase so we were considering this option. Had Lithia not had a vehicle and treated us so incredible, we would have purchased closer to home. More

Little bit of a wait then they opened another lane. Techs were friendly and informative. Techs were friendly and informative. More

Quick and painless. Great service, great people, friendly, courteous and was very attentive to all of our needs Great service, great people, friendly, courteous and was very attentive to all of our needs More

Dropped my car off with no issues, walked to breakfast with my son, came back and my routine maintenance was done. Easy as that. Thanks. I am sorry, I didn't catch who I worked with, but everybody was with my son, came back and my routine maintenance was done. Easy as that. Thanks. I am sorry, I didn't catch who I worked with, but everybody was friendly and helpful. More

Our second purchase of a Toyota vehicle. It is our favorite Toyota dealership. Everyone is always very professional, never pushy just there to answer all your questions and give you the best It is our favorite Toyota dealership. Everyone is always very professional, never pushy just there to answer all your questions and give you the best deal. The other plus is the service center, they are also awesome. We highly recommend this dealership to all our friends! More

Hamad was amazing in helping us with our New car purchase. Very relaxed and informative with all we needed to know. purchase. Very relaxed and informative with all we needed to know. More

I was happy that my car was finished sooner than I was told it would be finished. told it would be finished. More

I received excellent service while purchasing a car. Time was very important to me as I needed a replacement vehicle immediately. All my questions were answered and the financing procedure was streamlin Time was very important to me as I needed a replacement vehicle immediately. All my questions were answered and the financing procedure was streamlined. Thank you. More

They always provide great service. Always go above and beyond. Great at explaining all the services that were performed. Was in and out even sooner than expected. Always go above and beyond. Great at explaining all the services that were performed. Was in and out even sooner than expected. More