Lithia Toyota of Springfield

After talking on the phone and being lined up with a new vehicle I was unsure how it would go as had two other encounters that I didn't come home with a vehicle and was not happy. This was different, walke vehicle I was unsure how it would go as had two other encounters that I didn't come home with a vehicle and was not happy. This was different, walked in and car was up front and center waiting for me and wife (actually wife's car and I inherit the 2005 we have exactly like it with 257,000 on it and we just put 2,600.00 into it expecting to get another 100,000 at least. Just sayin! So he ask if we wanted the long sale or the short sale and I said short sale. He got some one checking out the suburu we traded and we went in and signed and next thing he was off for a second and came back with the numbers we moved in to the finance side and took care of that with several payment methods we took advantage of (cash, trade and a little on card). So luckily no payments, paid in full. Gave us a good trade allowance and I was happy as it was losing money every day setting in the driveway. Wife didn't like drivng that big a vehicle. So all happy and I bet I was not at the dealership for an hour, including cleaning out the car. So all in all a great day. Happy wife, happy life! So if you ever get over that way or even if you don't, give them a call. More

Overall a good experience. We were willing and ready to buy, but a lot of pressure to come to the dealership. I understand, probably a lot of people are not serious. Lov We were willing and ready to buy, but a lot of pressure to come to the dealership. I understand, probably a lot of people are not serious. Love my new highlander. Presley was helpful and quick to respond via text. Louis did great getting the deal done. More

A little disconcerting to sit outside the service bays with no direction as to which line to get in or instant check in. I sat in my car for 15-20 minutes or more before anyone paid any attention to me. I with no direction as to which line to get in or instant check in. I sat in my car for 15-20 minutes or more before anyone paid any attention to me. I would have preferred to be checked in right away and been able to leave my car until done. More

Love the service! Your crew is friendly and efficient making for a smooth experience typically not the norm with other services. Your crew is friendly and efficient making for a smooth experience typically not the norm with other services. More

answered all my questions. ...... was patient .. no pressure to buy.. I have already recommended dealership. ...... was patient .. no pressure to buy.. I have already recommended dealership. More

I appreciate the lube and oil job. The work was speedy and efficient. The lead person who handled my Nissan 2014 Altima was a great communicator explaining their work and was very cou The work was speedy and efficient. The lead person who handled my Nissan 2014 Altima was a great communicator explaining their work and was very courteous. More

Smooth and efficient process. In and out quickly. the employees were professional and pleasant. now In and out quickly. the employees were professional and pleasant. now More

Narayan did a great job finding me the right car, showing me how to operate. me how to operate. More

We worked with Keith who was excellent at helping us understand our options when we were looking for a new car. He never pressured us, was prompt in answering our questions, and demonstrated integrity t understand our options when we were looking for a new car. He never pressured us, was prompt in answering our questions, and demonstrated integrity throughout the process. We highly recommend both Keith and the dealership! More

Always great service and they explain everything in detail. Quick in and out for the things that should be. detail. Quick in and out for the things that should be. More