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Lithia Toyota of Springfield

Springfield, OR

4.8
1,518 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,518 reviews

July 02, 2022

Little bit of a wait then they opened another lane. Techs were friendly and informative. More

by Ter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Jul 05, 2022 -

Lithia Toyota of Springfield responded

Thank you for taking the time to leave us a positive review, Ter! Our aim is to provide excellent service while keeping our wait as short as possible for our customers. I apologize for any inconvenience, but I am glad that you were satisfied.

July 01, 2022

Dropped my car off with no issues, walked to breakfast with my son, came back and my routine maintenance was done. Easy as that. Thanks. I am sorry, I didn't catch who I worked with, but everybody was More

by littlefastfeet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Jul 05, 2022 -

Lithia Toyota of Springfield responded

Hi there - We are thrilled to hear what an easy experience you had here! Thank you for choosing Lithia Toyota of Springfield, we look forward to working with you again soon.

June 29, 2022

Our second purchase of a Toyota vehicle. It is our favorite Toyota dealership. Everyone is always very professional, never pushy just there to answer all your questions and give you the best More

by Candy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis - Finance & Chris - Manager, Luis Cruz
Jun 30, 2022 -

Lithia Toyota of Springfield responded

Hi Candy, congratulations on your second Toyota purchase. We agree, they are great vehicles! Thank you for the kind words you shared about our team. if we can provide you with any assistance in the future please don't hesitate to reach out!

Jun 30, 2022 -

Lithia Toyota of Springfield responded

Thank you for being an amazing customer and for taking the time to give such an amazing recommendation, Candy. We are thrilled to have assisted you with a second purchase here at Lithia Toyota of Springfield. We look forward to being of assistance to you again for any of your automotive needs.

June 29, 2022

Hamad was amazing in helping us with our New car purchase. Very relaxed and informative with all we needed to know. More

by prtomlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Al-Meliky
Jun 30, 2022 -

Lithia Toyota of Springfield responded

Congratulations on purchasing a new car. We are pleased to know Hamad was able to provide you with great help and would like to thank you for choosing Lithia Toyota of Springfield.

Jun 30, 2022 -

Lithia Toyota of Springfield responded

Congratulations on your purchase, we are thrilled to have assisted you through the process here at Lithia Toyota of Springfield. Our Sales Team is glad to know they provided you with an amazing, helpful, relaxed, and informative dealership experience. We hope to have the pleasure of seeing you again.

June 29, 2022

I was happy that my car was finished sooner than I was told it would be finished. More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me.
Jun 30, 2022 -

Lithia Toyota of Springfield responded

Hi Dan, thank you again for having your vehicle serviced here at Lithia Toyota of Springfield. We are happy to see you appreciated us finishing your maintenance in a timely manner.

Jun 30, 2022 -

Lithia Toyota of Springfield responded

We love providing timely experiences here at Lithia Toyota of Springfield. We hope to have the pleasure of providing you with another 5-star visit here, Dan.

Jul 01, 2022 -

Dan responded

Thank you!

June 29, 2022

I received excellent service while purchasing a car. Time was very important to me as I needed a replacement vehicle immediately. All my questions were answered and the financing procedure was streamlin More

by MS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Christopher Vann
Jun 30, 2022 -

Lithia Toyota of Springfield responded

Hello MS- thank you for trusting our team to get you into a new ride in no time! We are happy to have helped make this process easy and we look forward to your next visit here at Lithia Toyota of Springfield.

Jul 01, 2022 -

Lithia Toyota of Springfield responded

Hello, congratulations on your vehicle purchase with us here at Lithia Toyota of Springfield. Our Sales Department strives to answer all of our customer's questions and provide timely services. We appreciate you choosing us to assist you through your purchasing process. We would be delighted to do business with you again.

June 28, 2022

They always provide great service. Always go above and beyond. Great at explaining all the services that were performed. Was in and out even sooner than expected. More

by Fourand1Hamilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Jun 29, 2022 -

Lithia Toyota of Springfield responded

Hello! Thanks for taking the time to leave these amazing and thoughtful remarks about our Service Team. It is always thrilling to read that our customers are being provided with care that goes above and beyond. We look forward to being of further assistance to you here at Lithia Toyota of Springfield.

June 27, 2022

Michael LeCuyer was great - excellent communication, pleasant, low key manner, no hard sell. This was the easiest car purchase in our history. More

by Jen&John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lecuyer
Jun 27, 2022 -

Lithia Toyota of Springfield responded

Hello Jen & John, congratulations on you recent car purchase. I'm pleased to see our team member, Micahel was able to make it easy and enjoyable. We hope you will consider returning to Lithia Toyota of Springfield for all your regularly scheduled maintenance needs.

June 26, 2022

Norm, very knowledgeable and great to work with. Whole process went well. Kind of disappointed that we received only one key fob. We understand procedure, but we will have to purchase another one. More

by pattondap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narayan Prasad, Stephen Bennett
Jun 30, 2022 -

Lithia Toyota of Springfield responded

Hi Patt, thank you for sharing your experience. I'm pleased to know the purchase process went smoothly and would like to apologize again our team only had one fob available for the vehicle. If we can help with anything else please don't hesitate to ask.

June 26, 2022

I really liked how Brian was patient and was willing to work with my price range as much as possible More

by tweetheart1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Brian McVein
Jun 27, 2022 -

Lithia Toyota of Springfield responded

It is our Sales Team's goal to always work with our customers to get in the best price range for them. We appreciate your business and hope to work with you again here at Lithia Toyota of Springfield.

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