Back

Lithia Toyota of Springfield

Springfield, OR

4.8
1,581 Reviews

163 S 9th St

Springfield, OR

97477

Directions

By Type

Showing 1,581 reviews

September 01, 2022

Oil change was fast and problem free. I waited in my car while the oil was changed. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Lyle Hubbard, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Sep 06, 2022 -

Lithia Toyota of Springfield responded

It was a pleasure having you here at Lithia Toyota of Springfield, Susan. Thank you for allowing our team the opportunity to earn your business.

August 31, 2022

Everything was great except the copy of the bill and inspection report I received were for a Silver Toyota Rav 4 and my car is a red Toyota Corolla. I didn't realize it until I was at home and sat down More

by Casuma0906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't pay attention to names
Sep 02, 2022 -

Lithia Toyota of Springfield responded

Hello - While we are pleased to see you are happy with the service provided, our team would like to apologize for this paperwork mixup. If you have any questions please don't hesitate to reach out. We would be happy to assist you.

August 31, 2022

Lithia Toyota has served us and our Toyota Corolla very well over the years. My Toyota has proved to be my best purchase ever. And the service provided outstanding. Great bunch of guys! More

by Debra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not know names.
Sep 02, 2022 -

Lithia Toyota of Springfield responded

Hi Debra, thank you for sharing these kind comments for our team. We are happy to know you have been a proud Toyota owner over the past several years. We look forward to your next visit here at Lithia Toyota of Springfield.

August 30, 2022

Always get good service at your store Staff is friendly and knowledgeable. Also very efficient and helpful. More

by jhaydn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sales
Aug 31, 2022 -

Lithia Toyota of Springfield responded

Hello - Thank you for this kind feedback! We hope you will consider updating the star rating you have associated with this review, as your experience appears to have been a positive one, and we greatly value on online reputation. Until your next visit, drive safe!

August 28, 2022

I took my car in because I had three concerns. They were ready for it at the scheduled time arranged a ride for me (both ways) and my car was done in just 4 hours. Extremely professional and I w More

by Ljsca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Aug 30, 2022 -

Lithia Toyota of Springfield responded

Thank you for taking the time to share updated feedback following your most recent visit! Our team is happy to have made this as convenient and efficient as possible. We look forward to your next visit here at Lithia Toyota of Springfield.

August 28, 2022

My radio was not working correctly. Stephanie made an appointment, had a part ordered, called when part arrived. Car was repaired promptly. Very satisfied. More

by dandrp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Aug 30, 2022 -

Lithia Toyota of Springfield responded

Thank you for reaching out to our team to assist with your radio repair, Dan! We are happy to have provided efficient communication and prompt service. Should any future needs arise, please keep Lithia Toyota of Springfield in mind.

August 28, 2022

Annual service done in a brief 20 minute visit. Staff very professional and thorough. Stayed in the car the whole time. Loved it…. More

by tc031448
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Aug 30, 2022 -

Lithia Toyota of Springfield responded

I'm happy to see our team was able to make this routine service visit a prompt one! We look forward to having you back at Lithia Toyota of Springfield for future maintenance.

August 28, 2022

Sales man is friendly, quickly sell with right deal. I am happy with mu truck. More

by Tuan Nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hull, Keith Moreck, Will Folimann
Aug 30, 2022 -

Lithia Toyota of Springfield responded

Congratulations on your new truck, Tuan! We hope to have you back at Lithia Toyota of Springfield for all your routine maintenance.

August 26, 2022

Fast and friendly service. Helpful information. Reviewed future maintenance without making me feel pressured to get more done. More

by Tboekh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 31, 2022 -

Lithia Toyota of Springfield responded

Fast and friendly is what we aim for. Thank you for sharing these kind thoughts! I'm pleased to see you found our recommendations to be pressure-free and look forward to having you back when you are ready to pursue them.

August 26, 2022

I find your personnel very professional and nice. It did take 3 visits and $1600. + or - to get it fixed. Thought it strange that a dealership as large yours does not seam to have a large parts inv More

by askcollins@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Anderson, Mike Ortiz
Aug 31, 2022 -

Lithia Toyota of Springfield responded

Thank you for your feedback! While it took a couple visits, I'm happy to see were able to get you and your vehicle back on the road, running as it should. If there is anything we can help with, please don't hesitate to reach out.

...
72
...