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Lithia Toyota of Springfield

Springfield, OR

4.8
1,518 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,518 reviews

July 24, 2022

We had a wonderful experience purchasing our RAV4 through Keith @ toyota! We will absolutely be returning in the future!! Best car buying experience we have had so far! More

by natashacorbit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Moreck, Mark Aggson
Jul 25, 2022 -

Lithia Toyota of Springfield responded

Hi Natasha, thank you for allowing our team the opportunity to assist you. We are pleased to know Keith provided you with your best car buying experience yet. Please keep our service team in mind for any future needs.

July 23, 2022

Rodney Kellum in Lithia Toyota of Springfield, OR has very helpful to me over the years with the purchase of at least 3, perhaps 4, new Toyota vehicles. He has been honest, reliable, and very helpful in More

by ftsobol38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Anderson in the Service Department has frequently helped me arrange service or repair appointments over the years., Mark Aggson, Rodney Kellum
Jul 25, 2022 -

Lithia Toyota of Springfield responded

Thank you for sharing your experience in both sales and service. Rodney, and the rest of our team, truly appreciates your loyalty to Lithia Toyota of Springfield, and we look forward to assisting you with purchase number five when the time is right. Until then, we wish you safe travels!

Jul 28, 2022 -

ftsobol38 responded

Sales and service staff at Lithia Toyota of Springfield, OR have provided first rate customer service to me since 2007. Frank in Eugene, OR

July 22, 2022

Keith was absolutely amazing. He proactively reached out on a car that we wanted and worked with us throughout the process. More

by Laurahallstone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Moreck
Jul 22, 2022 -

Lithia Toyota of Springfield responded

Thank you for sharing your experience with our team member, Keith! We appreciate having your business here at Lithia Toyota of Springfield and hope you will keep our team in mind for any future needs.

July 18, 2022

Great people to work with! Oliver Peck was very knowledgeable and helpful and new what we wanted and didn’t try to upsell or talk us into a different vehicle. We would defini More

by Barry730
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bennett, Oliver Peck
Jul 19, 2022 -

Lithia Toyota of Springfield responded

Hi Barry, providing knowledgeable and helpful service is something our team strives to do, I'm pleased to see we accomplished this during your visit. Thank you for recommending Lithia Toyota of Springfield. Our team looks forward to serving you and your friends and family in the future.

July 18, 2022

The staff are Always courteous and work fast! I appreciate the effort put into their work. They are always good at answering the questions I may have. I don’t feel pressured when I am there. More

by iam-areu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know their names
Jul 19, 2022 -

Lithia Toyota of Springfield responded

Thank you for taking the time to share these kind comments. Providing prompt and quality service is something our team here at Lithia Toyota of Springfield is proud to do. We look forward to providing you with this same great level of care during future visits.

July 16, 2022

Always a pleasure to deal with staff. they make my visits quick and as simple as possible. More

by racedaniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Jul 18, 2022 -

Lithia Toyota of Springfield responded

Hi Daniel, we are thrilled to see you always enjoy your interactions with our team. Providing quick and simple service is some this we are proud to do. See you next time at Lithia Toyota of Springfield.

July 16, 2022

Was helped as soon as I arrived. Everyone was friendly and helpful with me purchasing a new vehicle. More

by StevenO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Rodney Kellum
Jul 18, 2022 -

Lithia Toyota of Springfield responded

Hi Steven, thank you for stopping by Lithia Toyota of Springfield. I'm happy to see our team was able to assist you in a prompt manner and provided friendly service. We hope to have you back at our location for any future maintenance needs.

July 16, 2022

Everything went okay. I did find out later that night that all tire sensors were bad and the UConnect did not work. I blame myself for assuming blue tooth would work. Sens More

by dynamo456007
Recommend Dealer
Yes
Employees Worked With
Hamad Al-Meliky
Jul 18, 2022 -

Lithia Toyota of Springfield responded

Thank you for visiting our team here at Lithia Toyota of Springfield. I'm sorry to see the experience you have ad post purchase and certainly appreciate your understanding. If there is anything our team can do to help, please don't hesitate to reach out.

Jul 30, 2022 -

dynamo456007 responded

We have found out the keep is to small for us . How much to buy it back? Went to Lithia Dodge in Klamath falls where we are now living and they will not consider purchasing because of high miles. Even though I told them I just purchased from you guys. Willing to lose some money for the purchase lesson. I have in the past purchased several vehicles from lithia and do feel I’m a loyal customer. Let me know what you think.

July 15, 2022

It was fast friendly service. I was in and out in maybe 15 to 20 minutes. More

by Craftyrocksterfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Jul 18, 2022 -

Lithia Toyota of Springfield responded

Hello, our team is happy to have gotten you back on the road in a timely manner! Thank you for choosing Lithia Toyota of Springfield for service!

July 14, 2022

The sales department was helpful and prompt. I came in to check out a used car that had been advertised. The car looked like it was just cleaned, but not very well attended to detail as the seat More

by Coinhoarder
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pressley , Mark Aggson
Jul 14, 2022 -

Lithia Toyota of Springfield responded

Thank you for sharing your experience with our sales team. We appreciate your feedback in regards to the cleanliness of the vehicle you were interested in and I will be sure to pass these comments along. In the meantime, please feel free to reach out to the Lithia Toyota of Springfield team for any future needs.

Jul 14, 2022 -

Lithia Toyota of Springfield responded

i there, Thank you for taking the time to leave us a review and your feedback! I regret to hear that you are slightly unhappy with your recent purchase, and I would love the opportunity to further discuss it with you. Please call me at your earliest. Blake Bleisch 541-744-3392 General Sales Manager

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