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Lithia Toyota of Springfield

Springfield, OR

4.8
1,516 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,516 reviews

August 10, 2024

Luis made the sale easy and all went smoothly. Accounts made the multiple types of payment workable. More

by Sabreez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance, I believe it was Mark, Hamad Al-Meliky, Luis Cruz
Aug 13, 2024 -

Lithia Toyota of Springfield responded

Hello, We love hearing from our customers and are delighted to hear that Luis and our team at Lithia Toyota of Springfield made the process smooth for you. Thanks for sharing your experience and let us know how we can assist you in the future!

August 09, 2024

It's a good dealership I like but they give you a ride when you don't have one to get home More

by bobbybristol58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Aug 13, 2024 -

Lithia Toyota of Springfield responded

Hi Bobby, Thanks for trusting our team with your service and maintenance needs at Lithia Toyota of Springfield! We appreciate your business and look forward to serving you at your next appointment.

August 09, 2024

I answered yes, but with reservations. No one came and checked me in for the service and therefore I waited longer than I should have and usually do when getting my oil changed. I had to More

by Sheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the names
Aug 13, 2024 -

Lithia Toyota of Springfield responded

Hi Sheryl, we apologize for the inconvenience you experienced during your visit to Lithia Toyota of Springfield. Your feedback is valuable and we'll work on improving our check-in process to ensure a smoother experience next time. Thank you for bringing this to our attention.

August 08, 2024

This dealership is really good at working with you and not against you. They got us a great interest rate and met us at the price we wanted for the truck that we bought. More

by TacomaFan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamad Al-Meliky, Stephen Bennett
Aug 08, 2024 -

Lithia Toyota of Springfield responded

Hello, It's great to know we could meet your needs and secure a favorable interest rate for your truck purchase. We appreciate the great feedback as we aim to support our customers. Thanks for choosing our dealership at Lithia Toyota of Springfield!

August 07, 2024

Consistently has service done within promised time frame. I have scheduled maintenance done there, and vehicles run without surprises. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson, Stephanie Cantrell
Aug 08, 2024 -

Lithia Toyota of Springfield responded

Hi David, we're glad to hear that our team meets your expectations with timely service. Thanks for trusting us with your vehicle maintenance at Lithia Toyota of Springfield. See you next time!

August 05, 2024

After I bought my new Toyota from them, they’ve stayed in touch and offered special deals on services even these three years later. They have been great each time I’ve taken my car in, and there is never an More

by Margie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Aug 05, 2024 -

Lithia Toyota of Springfield responded

Hi Margie, it's wonderful to hear that our team at Lithia Toyota of Springfield has continued to provide excellent service over the years. Thank you for your patronage and for sharing your positive experience!

August 05, 2024

Last month my wife and I bought a used Toyota from Lithia. We could not be more pleased with the no-pressure, friendly and competent sales staff. They answered every question and concern and were gre More

by Mike & Melissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamad Al-Meliky, Will Folimann
Aug 06, 2024 -

Lithia Toyota of Springfield responded

Mike & Melissa, Wow! Thank you for the glowing review! It's important that our customers, such as yourselves are provided with the friendly, knowledgeable and professional support needed to ensure a seamless purchase! Please come see us again down the road at Lithia Toyota of Springfield!

August 05, 2024

Service seems to be getting better and better with every visit. Your folks do a great job in the oil change bay. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Aug 06, 2024 -

Lithia Toyota of Springfield responded

Hey David, we're thrilled to hear that our service keeps improving with each visit! Thanks for recognizing the hard work of our team at Lithia Toyota of Springfield. We look forward to your next visit!

August 05, 2024

The service at Lithia Toyota is reliable, the results are excellent and the waiting room is very comfortable. More

by Jeri Porhola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Aug 06, 2024 -

Lithia Toyota of Springfield responded

Hi Jeri, thank you for the 5-stars! Our team's happy to hear you had a comfortable and reliable experience at Lithia Toyota of Springfield. Thanks for the great feedback!

August 04, 2024

I was pleasantly surprised by the way I was treated. It turned out to be a very positive experience-Thor kindness was greatly appreciated... I'd do it again👍🏻 More

by busybettyboyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narayan Prasad, Stephen Bennett, Luis Cruz
Aug 05, 2024 -

Lithia Toyota of Springfield responded

Thank you for sharing your positive experience with us at Lithia Toyota of Springfield! We're glad to hear Thor's kindness made a great impression. We look forward to serving you again in the future!

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