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Lithia Toyota of Springfield

Springfield, OR

4.8
1,518 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,518 reviews

August 10, 2022

I moved ( unfortunately) from Oregon to California a year ago. I had gotten quotes from a dealership in California for repairs, but was in the area and decided to see if Lithia Toyota of Springfield ( who ha More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Aug 11, 2022 -

Lithia Toyota of Springfield responded

Aaron, thank you for your amazing review. We at Lithia Toyota of Springfield are delighted to learn our Service Team was able to get you in and taken care of while you were visiting. We appreciate your business and please don't hesitate to reach out if there is anything else we can assist with.

August 09, 2022

Great service! Friendly, personable. We were treated like family! Sales and finance department were easy to work with. More

by sgray0321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Steven Presley
Aug 10, 2022 -

Lithia Toyota of Springfield responded

At Lithia Toyota of Springfield, we always try to treat our customers like family. We take pride in knowing that you had a friendly and personable interaction with our Sales Department. If you need any assistance in the future or just have questions for us, please give us a call. Thanks for your feedback and shopping at our dealership.

August 08, 2022

Service technicians were very thorough in explaining what needed to be done right away and what needed to be watched for future issues. They even adjusted the back up camera system without billing me, and I More

by Jpross888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski
Aug 08, 2022 -

Lithia Toyota of Springfield responded

Thank you for your amazing five-star review. Our Service Team strives to always provide our customers with a thorough and informed service experience. If we can be of any future assistance, please don't hesitate to contact us at Lithia Toyota of Springfield.

August 07, 2022

Great experience - Keith was excellent with his communication, I always felt like I was in the loop! More

by Friffo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Moreck, Mark Aggson
Aug 08, 2022 -

Lithia Toyota of Springfield responded

Great experiences are something we take pride in providing here at Lithia Toyota of Springfield. Nothing makes us happier than knowing our team is being communicative. We would be delighted to assist you again.

August 07, 2022

Other than having to wait in line, I received great service. Price is a little high. More

by bajasir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Aug 09, 2022 -

Lithia Toyota of Springfield responded

Thank you for this 5-star review! Our team truly appreciates your business and hope to improve upon your wait time in the future. Until then, we wish you safe travels.

August 06, 2022

Always ready to help! Friendly staff, short wit on service, clean facilities, need popcorn again. More

by Djessig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bennett, Mike Ortiz, Adam Cisneros
Aug 07, 2022 -

Lithia Toyota of Springfield responded

Thank you for this excellent review! Our Service Team takes great pride in offering friendly interactions and timely care. Lithia Toyota of Springfield is always ready to help you again.

August 06, 2022

Everyone was great! They provided a Lyft ride back and forth to my friend's while my car was being worked on. Wonderful! Lithia was super as usual! More

by lindamooney39361
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson
Aug 08, 2022 -

Lithia Toyota of Springfield responded

It is our pleasure to provide you with accommodating care while getting your vehicle worked on here at Lithia Toyota of Springfield. Our Service Team is always ready to offer you wonderful experiences.

August 05, 2022

The last vehicle we purchased was the 4th one that we got at Lithia.....we will continue to do business there. The service is great when we take our vehicle in for regular care. More

by jisjb1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Kellum
Aug 07, 2022 -

Lithia Toyota of Springfield responded

Our Sales and Service Teams are glad to assist you with your automotive needs. Lithia Toyota of Springfield is thrilled to have you as a valued and returning customer. We look forward to working with you more!

August 05, 2022

Very good service. Done in the time and cost that was told to me. Lithia is a good company More

by askcollins@msn.com
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Aug 06, 2022 -

Lithia Toyota of Springfield responded

We here at Lithia Toyota of Springfield appreciate you taking the time to leave us a five-star review. Our Service Team will always be here to assist with any future needs. Come back and visit us again soon.

Sep 01, 2022 -

askcollins@msn.com responded

My air conditioner still is not working correctly. I have paid nearly $2,000. and my car is still not in good shape. I will be calling tomorrow to schedule another appointment. I had plans to buy a new RAVE 4 in 2023 but I am now in a position that I have to rethink that idea. Kaye Collins 541-782-3688 541-510-2592

August 05, 2022

Great experience and all professionals are friendly and patient. They explained all steps to me More

by candyhe718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Aug 06, 2022 -

Lithia Toyota of Springfield responded

At Lithia Toyota of Springfield, we know the importance of having a great experience when servicing your car and we're so glad to read that you had such a friendly and informative interaction with our Service Team. Thank you for taking time out of your busy day to leave your exceptional review.

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