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Lithia Toyota of Springfield

Springfield, OR

Overview
Reviews
4.8
1,548 Reviews
Call Dealership (541) 225-5452
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163 S 9th St

Springfield, OR

97477

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Showing 1,548 reviews

September 06, 2022

I have never been less than 100% satisfied with the service we have gotten from the service department More

by bryanerica99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski
Report | Print
Sep 06, 2022 -

Lithia Toyota of Springfield responded

Bryan, I'm thrilled to see our service team has always met your needs, leading to you recommending us 100%. Having you as our customer is a pleasure and we look forward to assisting you again down the road.

September 04, 2022

They are kind, courteous, & they get me right in for my "Toyota Care" oil changes. Which is an awesome service they provide if you buy from the dealership... Thanks More

by runn3rchr1sjch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narayan Prasad, Greg Ziolkowski, Stephanie Cantrell, Chris Loocle
Report | Print
Sep 06, 2022 -

Lithia Toyota of Springfield responded

Hello, it's a pleasure to see you have enjoyed our "Toyota care" option! The recommendation you have shared here is greatly appreciated and we look forward to your next appointment here at Lithia Toyota of Springfield.

September 04, 2022

I wouldn’t keep coming back and back and back if you all weren’t so brilliant! Thanks More

by davemcbride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Mark Aggson, Greg Ziolkowski, Stephen Bennett, Lyle Hubbard, Ken Anderson, Mike Ortiz, Stephanie Cantrell, Rafe Haden, Adam Cisneros
Report | Print
Sep 06, 2022 -

Lithia Toyota of Springfield responded

Dave, thank you for continuing to return to Lithia Toyota of Springfield. Our team is lucky to have earned your business, and we look forward to seeing you again down the road.

September 01, 2022

Oil change was fast and problem free. I waited in my car while the oil was changed. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Lyle Hubbard, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Report | Print
Sep 06, 2022 -

Lithia Toyota of Springfield responded

It was a pleasure having you here at Lithia Toyota of Springfield, Susan. Thank you for allowing our team the opportunity to earn your business.

September 01, 2022

I purchased my “Pacific Pearl” ( 2021 Toyota Venza hybrid) last August at Lithia Toyota Dealership of Springfield. It had been over a year, no word could express how much I love this vehicle, how happ More

by Yujie
Recommend Dealer
Yes
Employees Worked With
Mark Aggson
Report | Print
Sep 06, 2022 -

Lithia Toyota of Springfield responded

Hi Yujie, Thank you for taking the time to come back and share your experience with our team. We are thrilled to see you are still loving your Toyota Venza. We look forward to your next visit with us.

September 01, 2022

Friendly, helpful sales guy. Quick service. 2 yr. Free maintenance. is a big plus. God location. More

by Billyboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Kellum
Report | Print
Sep 06, 2022 -

Lithia Toyota of Springfield responded

Hi Billy, thank you for this short and kind review. I'm pleased to know you found our sales team member to be friendly and helpful. If there is anything Lithia Toyota of Springfield can do to help in the future, don't hesitate to reach out.

September 01, 2022

Very attentive and courteous. They were quick to give me advice and the service was done with a smile. I felt like I was important from the moment I arrived More

by GaronTornell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamad Al-Meliky
Report | Print
Sep 06, 2022 -

Lithia Toyota of Springfield responded

Garon, I'm happy to see our team made you feel important, because you are! Assisting you with your service needs was our pleasure and we hope you will return to Lithia Toyota of Springfield in the future.

September 01, 2022

Lithia Toyota of Springfield is knowledgable, Courteous, Experts, Quick and Very Good at Communicating about my concerns. More

by mlm37126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Report | Print
Sep 06, 2022 -

Lithia Toyota of Springfield responded

Hello - Thank you for sharing these kind comments about our team here at Lithia Toyota of Springfield. We are proud to have provided you with a courteous and knowledgeable experience. Don't hesitate to return should any future needs arise.

August 31, 2022

Everything was great except the copy of the bill and inspection report I received were for a Silver Toyota Rav 4 and my car is a red Toyota Corolla. I didn't realize it until I was at home and sat down More

by Casuma0906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't pay attention to names
Report | Print
Sep 02, 2022 -

Lithia Toyota of Springfield responded

Hello - While we are pleased to see you are happy with the service provided, our team would like to apologize for this paperwork mixup. If you have any questions please don't hesitate to reach out. We would be happy to assist you.

August 31, 2022

Lithia Toyota has served us and our Toyota Corolla very well over the years. My Toyota has proved to be my best purchase ever. And the service provided outstanding. Great bunch of guys! More

by Debra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not know names.
Report | Print
Sep 02, 2022 -

Lithia Toyota of Springfield responded

Hi Debra, thank you for sharing these kind comments for our team. We are happy to know you have been a proud Toyota owner over the past several years. We look forward to your next visit here at Lithia Toyota of Springfield.

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