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Lithia Toyota of Springfield

Springfield, OR

Overview
Reviews
4.8
1,518 Reviews
Call Dealership (541) 225-5452
View Awards

163 S 9th St

Springfield, OR

97477

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Showing 1,518 reviews

August 30, 2022

Always get good service at your store Staff is friendly and knowledgeable. Also very efficient and helpful. More

by jhaydn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sales
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Aug 31, 2022 -

Lithia Toyota of Springfield responded

Hello - Thank you for this kind feedback! We hope you will consider updating the star rating you have associated with this review, as your experience appears to have been a positive one, and we greatly value on online reputation. Until your next visit, drive safe!

August 28, 2022

I took my car in because I had three concerns. They were ready for it at the scheduled time arranged a ride for me (both ways) and my car was done in just 4 hours. Extremely professional and I w More

by Ljsca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
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Aug 30, 2022 -

Lithia Toyota of Springfield responded

Thank you for taking the time to share updated feedback following your most recent visit! Our team is happy to have made this as convenient and efficient as possible. We look forward to your next visit here at Lithia Toyota of Springfield.

August 28, 2022

My radio was not working correctly. Stephanie made an appointment, had a part ordered, called when part arrived. Car was repaired promptly. Very satisfied. More

by dandrp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Report | Print
Aug 30, 2022 -

Lithia Toyota of Springfield responded

Thank you for reaching out to our team to assist with your radio repair, Dan! We are happy to have provided efficient communication and prompt service. Should any future needs arise, please keep Lithia Toyota of Springfield in mind.

August 28, 2022

Annual service done in a brief 20 minute visit. Staff very professional and thorough. Stayed in the car the whole time. Loved it…. More

by tc031448
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
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Aug 30, 2022 -

Lithia Toyota of Springfield responded

I'm happy to see our team was able to make this routine service visit a prompt one! We look forward to having you back at Lithia Toyota of Springfield for future maintenance.

August 28, 2022

Sales man is friendly, quickly sell with right deal. I am happy with mu truck. More

by Tuan Nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hull, Keith Moreck, Will Folimann
Report | Print
Aug 30, 2022 -

Lithia Toyota of Springfield responded

Congratulations on your new truck, Tuan! We hope to have you back at Lithia Toyota of Springfield for all your routine maintenance.

August 26, 2022

Fast and friendly service. Helpful information. Reviewed future maintenance without making me feel pressured to get more done. More

by Tboekh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Aug 31, 2022 -

Lithia Toyota of Springfield responded

Fast and friendly is what we aim for. Thank you for sharing these kind thoughts! I'm pleased to see you found our recommendations to be pressure-free and look forward to having you back when you are ready to pursue them.

August 26, 2022

I find your personnel very professional and nice. It did take 3 visits and $1600. + or - to get it fixed. Thought it strange that a dealership as large yours does not seam to have a large parts inv More

by askcollins@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Anderson, Mike Ortiz
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Aug 31, 2022 -

Lithia Toyota of Springfield responded

Thank you for your feedback! While it took a couple visits, I'm happy to see were able to get you and your vehicle back on the road, running as it should. If there is anything we can help with, please don't hesitate to reach out.

August 26, 2022

Very good service so we highly recommend to all of our friends when we can. More

by Djessig
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz, Brian McVein
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Aug 31, 2022 -

Lithia Toyota of Springfield responded

Thank you for recommending Lithia Toyota of Springfield to your friends and family! We couldn't be happier to see you enjoy the service our team provides. We look forward to your next visit.

August 25, 2022

Painless car sale. I was in and out in less than 1.5 hours. I would recommend to others. Keith kept me updated on my order weekly and toyota let me know the moment my More

by Jamie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Moreck, Mark Aggson
Report | Print
Aug 25, 2022 -

Lithia Toyota of Springfield responded

Hi Jamie, Congratulations on the new car! We're so excited for you! Our team at Lithia Toyota of Springfield is pleased to know you had a positive and quick car buying experience. We look forward to working with you again soon!

August 24, 2022

Purchased vehicle and feel it was a good value. Quick serve techs always friendly and helpful. More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Aug 25, 2022 -

Lithia Toyota of Springfield responded

Hi Frank, thank you for taking the time to leave a review of your experience at Lithia of Toyota Springfield. Congratulations on your purchase! We hope you're enjoying your new vehicle. Safe Travels!

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