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Lithia Toyota of Springfield

Springfield, OR

4.8
1,519 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,519 reviews

September 21, 2022

Conner is the best! Always has a great attitude and is knowledgeable about any questions I have. I will always bring in my Camry to him for the service. More

by savvycaballero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Glass
Sep 22, 2022 -

Lithia Toyota of Springfield responded

Hi Savy, thank you for sharing your experience with our team member, Conner! Our team is pleased to know he has continuously provided you with kind and knowledgeable service. Until your next visit, drive safe.

September 19, 2022

We were next car into the service bay. The service tech did a good job. More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Sep 20, 2022 -

Lithia Toyota of Springfield responded

Hi JR, I'm happy to see you a satisfied with the service provided by our team. It was a pleasure having the opportunity to work with you and we hope you will return to Lithia Toyota of Springfield in the future.

September 19, 2022

I know very little about cars and was very worried. They took my concerns seriously and fixed it quickly. More

by Duck softballfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz, Stephanie Cantrell
Sep 20, 2022 -

Lithia Toyota of Springfield responded

Hello, thank you for trusting the Lithia Toyota of Springfield team to assist with your vehicle. We are happy to have addressed your concerns quickly. We hope to have you back in the future. Go Ducks!

September 17, 2022

Excellent care given as usual. Attentive, friendly staff. Work done in a timely manner. Thanks. More

by Billywink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Anderson, Mike Ortiz
Sep 20, 2022 -

Lithia Toyota of Springfield responded

Hi Billy, thank you for this short and sweet feedback! Our team greatly appreciates the 5-star rating you have shared for us and we hope to have you back at Lithia Toyota of Springfield.

September 17, 2022

Quick and Easy not hardly any wait time,friendly and courteousl easy to get job done More

by deason1946
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Sep 20, 2022 -

Lithia Toyota of Springfield responded

Hi Deason, we are happy to have gotten you back on the road as quickly as possible. Thank you for taking time to write this review for our team. We hope to have you back at Lithia Toyota of Springfield.

September 17, 2022

While purchasing a brand new truck, I noticed that one of the items the trucks was supposed to come with appeared to be missing. The salesman had no idea what a skid plate was. So he and I took the truck o More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Moreck
Sep 20, 2022 -

Lithia Toyota of Springfield responded

Hi Tim, thank you for this honest feedback. I would like to apologize for the confusion in regards to your vehicles skid plate. Your understanding is greatly appreciated as our team works diligently to keep up with the current supply and demand in the auto industry. We hope to have the opportunity to regain your full confidence in both sales and service in the near future. Until then, drive safe.

September 17, 2022

Very professional and great to deal with. I will buy my next car from them. More

by clintwesleyberg13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Moreck, Rodney Kellum
Sep 20, 2022 -

Lithia Toyota of Springfield responded

Hi Clint, thank you for these kind words! We look forward to having you back at Lithia Toyota of Springfield for your next vehicle purchase.

September 17, 2022

Super great to work with. Love my local Toyota peeps. If only they could detail my truck too!! More

by Melissacbradfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Sep 20, 2022 -

Lithia Toyota of Springfield responded

Hi Melissa, Thank you for choosing our team here at Lithia Toyota of Springfield to assist you! We this you are great to work with as well, and look forward to your next visit.

September 17, 2022

Everything was great as always. Everyone is nice and very helpful. Was able to get in and out within a reasonable amount of time. More

by aar510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Sep 20, 2022 -

Lithia Toyota of Springfield responded

Thank you for allowing our team at Lithia Toyota of Springfield to provide you service! We are more than happy to see you had a 5-star experience. Until your next visit, drive safe.

September 17, 2022

Service reminder on the dashboard became displayed, was driving buy Lithia so I stopped and got in line. Was welcome and proceeded with service and was on my way! Done!😁 More

by mark.lystra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski
Sep 20, 2022 -

Lithia Toyota of Springfield responded

Hi Mark, Thank you for taking the leap and stoping in to Lithia Toyota of Springfield. Our team is happy to have gotten you back on the road as quickly as possible. We hope to have you back.

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