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Lithia Toyota of Springfield

Springfield, OR

4.8
1,578 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,578 reviews

December 11, 2024

I've always been treated very fair and love the 3yr warranty too. I wouldn't ever buy from another dealer. I do miss receiving the check off sheet after service check out though. I bought my tundra fro More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason ( quick lube) 5 star He changed out my battery
Dec 11, 2024 -

Lithia Toyota of Springfield responded

Hi Bobby, it's fantastic to hear that your Tundra has been such a reliable companion over the years! We appreciate your loyalty and feedback at Lithia Toyota of Springfield. We'll take note of your comment about the check-off sheet for future improvements. Thank you for being part of our family!

December 11, 2024

great communication The scheduling was accurate. The estimated cost was accurate all in all I felt comfortable and feel they did a solid job.! More

by david oster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Dec 12, 2024 -

Lithia Toyota of Springfield responded

Thank you for sharing the accuracy and transparency surrounding your service appointment, David! We appreciate your business and look forward to your next visit at Lithia Toyota of Springfield! Safe travels!

December 08, 2024

Staff are very friendly and we got an OK deal for our new RAV 4. It's a popular car, so don't expect a great deal. However, don't trade in your old car here. We got an offer for more than twice at Carmax. So More

by jingyee.jeroen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Will Folimann
Dec 09, 2024 -

Lithia Toyota of Springfield responded

Thanks for sharing your experience with us at Lithia Toyota of Springfield. We're glad to hear you found our staff friendly and appreciate the feedback on trade-in values. Enjoy your new RAV4!

December 07, 2024

Lithia Toyota of Springfield gets my car in quickly and does an all inclusive oil change.. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski
Dec 09, 2024 -

Lithia Toyota of Springfield responded

It was a pleasure working with you Pat! Thank you for bringing your vehicle in for service at Lithia Toyota of Springfield. We look forward to earning your 5-stars in the future. Until then, safe travels!

December 06, 2024

Stephanie was great to work with! I appreciate all the time they put into fixing my car and everyone was very friendly. More

by Shadeern3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Dec 09, 2024 -

Lithia Toyota of Springfield responded

Thank you for sharing your experience! We're happy that Stephanie and the team at Lithia Toyota of Springfield provided you with excellent service. We look forward to working with you again in the future!

December 04, 2024

The purchase process was well managed and didn't take too long. The service department has provided very good service. More

by aaronsasmor1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Presley, Stephanie Cantrell
Dec 05, 2024 -

Lithia Toyota of Springfield responded

Hey Aaron! Thank you for choosing us at Lithia Toyota of Springfield. We're happy to know you enjoyed your service visit with us. See you next time!

December 03, 2024

Friendly, professional staff on purchases (sales), finance, and in the service department. It's and enjoyable experience to deal with the friendly, helpful and knowledgeable staff with no pressure. More

by Norbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Stephen Bennett, Ken Anderson, Mike Ortiz, Stephanie Cantrell, Saryl Hoover, Adam Cisneros
Dec 03, 2024 -

Lithia Toyota of Springfield responded

Norbert, we're thirlled to have your business and to hear that you had an enjoyable experience with our team at Lithia Toyota of Springfield. Thank you for highlighting the friendly and professional service across all departments!

December 01, 2024

Friendly, professional service. Easy to schedule appointments with knowledgeable staff. No pressure sales and add-ons. More

by c52olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Dec 02, 2024 -

Lithia Toyota of Springfield responded

Thank you for sharing your experience with us at Lithia Toyota of Springfield! We're delighted to hear that our team provided friendly and professional service without any pressure. We look forward to assisting you again in the future!

December 01, 2024

Blake and Rodney were a pleasure to do business with. Process was easy from start to finish. Thoughtful and sincere are not words I would typically use for a car dealer but they definitely apply with Lit More

by MACN54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Owings - Finance Manager , Rodney Kellum, Blake Bleisch, Saryl Hoover, Rafe Haden
Dec 02, 2024 -

Lithia Toyota of Springfield responded

Thank you for the glowing review! We're delighted to hear that Blake and Rodney made your experience at Lithia Toyota of Springfield so positive. We appreciate your recommendation and look forward to serving you again in the future!

November 29, 2024

Lithia team did everything they said they would. A pleasure to deal with in every respect More

by Phglyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Rodney Kellum
Dec 02, 2024 -

Lithia Toyota of Springfield responded

We truly value your business and are thrilled to see our team has earned your 5-stars with the level of service put forth. Thank you for choosing us at Lithia Toyota of Springfield!

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