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Lithia Toyota of Springfield

Springfield, OR

4.8
1,518 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,518 reviews

November 11, 2022

We have always gotten great service every time when we come in for an oil change. Everyone is very nice and answers all our questions. : ) More

by Joey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Corbett, Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Nov 11, 2022 -

Lithia Toyota of Springfield responded

Hi Joey, thank you for continuing to choose Lithia Toyota of Springfield for your vehicles service. Your business is greatly appreciated, and we look forward to working with you again in the future.

November 11, 2022

Mike Ortiz was great had some brake issues turned out brakes just needed adjustment was charged a fair price issue resolved More

by dwh628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Nov 14, 2022 -

Lithia Toyota of Springfield responded

Hello, thank you for trusting our team to resolve the issue you had been experiencing with your vehicles brakes. We are happy to have gotten you back on the road with minimal repairs. Until your next visit, enjoy the road ahead.

November 09, 2022

Great service, drop in oil change and standard service checks. In and out, no problems. Glad I bought the lifetime oil changes! Probably moving out of the Eugene/Springfield area, but will be close eno More

by williams3891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zamir Marquez
Nov 10, 2022 -

Lithia Toyota of Springfield responded

Hey William, thank you for the kind feedback. We are glad to hear you will still be close enough to return to our team for service. We truly enjoy having you as a customer here at Lithia Toyota of Springfield.

November 09, 2022

Always offers fair prices, committed staff and quality work done in a timely manner. Great place! More

by Billywink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Nov 10, 2022 -

Lithia Toyota of Springfield responded

Hi Billy, we are happy to provide fair prices, timely work and committed service reps! Thank you for choosing Lithia Toyota of Springfield.

November 08, 2022

We bought our RAV 4 Hybrid at Lithia in Springfield, and that's where we're taking it for service. Very professional, great customer service.. More

by mezzoswede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Borquist, Service Dept
Nov 08, 2022 -

Lithia Toyota of Springfield responded

Thank you for trusting our team with your RAV4's service. We are happy to have provided great, professional care. Until your next service, drive safe.

November 08, 2022

This was a very quick and easy transaction and was easier than I thought it would be. The staff was pleasant and friendly. Would return, but this is the one new vehicle I'm ever going to buy. More

by axlingeric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Bromley
Nov 08, 2022 -

Lithia Toyota of Springfield responded

Thank you for choosing Lithia Toyota of Springfield for your final vehicle purchase! While we understand you love this vehicle enough to keep it for the long-haul, we hope you will consider returning should any future automotive needs arise. Safe travels!

November 07, 2022

Good service and reasonably priced. There was some info on the printout that I wish a service person would have explained to me about my tires. More

by sjafitness55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t get the persons’ name
Nov 08, 2022 -

Lithia Toyota of Springfield responded

Hello, thank you for this honest feedback. I'm sorry to know you have continued questions following your tire upgrade. If you feel we can help further, don't hesitate to give our service team a call!

November 07, 2022

The service department offers, available only at my local Toyota dealership. Toyota factory-trained technicians and genuine Toyota parts make maintaining my vehicle a worry-free experience. More

by HerGen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Nov 08, 2022 -

Lithia Toyota of Springfield responded

Thank you for sharing the perks of having your vehicle serviced here at Lithia Toyota of Springfield! We are proud to offer factory-trained technicians and genuine Toyota parts. Until next time, drive safe.

November 07, 2022

I believe this service department to be quality and comparison, or better pricing on specific repairs. More

by Taco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Nov 07, 2022 -

Lithia Toyota of Springfield responded

Thank you for the kind feedback. We are happy to have ensure you received quality repairs and fair pricing. If there is anything our team at Lithia Toyota of Springfield can do to help in the future, please don't hesitate to reach out.

November 06, 2022

Very pleasant and competent employees. They figured out the issue I was having with my newer RAV 4 and the "start and stop" feature. I was relieved to discover it was functioning normally More

by pck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 08, 2022 -

Lithia Toyota of Springfield responded

Hello, thank you for choosing Lithia Toyota of Springfield to help with you vehicle service questions. We are happy to have helped resolve these with you, and look forward to having you back in the future.

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