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Lithia Toyota of Springfield

Springfield, OR

Overview
Reviews
4.8
1,540 Reviews
Call Dealership (541) 225-5452
View Awards

163 S 9th St

Springfield, OR

97477

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Showing 1,540 reviews

November 16, 2024

Purchasing my new car was a very smooth and easy experience. All the employees were super nice, courteous, and “no pressure” people!! More

by mritajones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lecuyer, Will Folimann
Report | Print
Nov 18, 2024 -

Lithia Toyota of Springfield responded

Thank you for the 5-stars! We're delighted to hear that your car-buying experience was smooth and pressure-free at Lithia Toyota of Springfield! Our team is committed to providing courteous service, and we're glad it showed. Enjoy your new ride!

November 15, 2024

Good service but there were too many messages after my service ended asking about my service More

by alyx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Report | Print
Nov 15, 2024 -

Lithia Toyota of Springfield responded

Hi Alyx, We're happy to see we earned your 5-stars during your Lithia Toyota of Springfield service appointment! Thank you for sharing your feedback following your visit with us. We will take this into consideration as we are always looking to improve. Please let us know how we can serve you in the future!

November 14, 2024

I shopped around for a mech for awhile. I settled on lithia for their professionalism and confidence in their work. My Tacoma has 450,000 miles and knowing that Toyota mechs were working on More

by mikestout707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Report | Print
Nov 14, 2024 -

Lithia Toyota of Springfield responded

Thank you for choosing Lithia Toyota of Springfield, Mike! We're delighted to hear that our team's professionalism and expertise gave you confidence in your Tacoma's journey towards the half-million-mile mark. Safe travels, and we're here whenever you need us!

November 13, 2024

work accomplished in a timely manner. staff courteous. facilities clean, delivery prompt. questions answered. well done! More

by bryandwns
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski
Report | Print
Nov 13, 2024 -

Lithia Toyota of Springfield responded

Thank you for the positive feedback! We're glad to hear that our team at Lithia Toyota of Springfield provided timely service and a clean environment. We appreciate your support and look forward to serving you again!

November 12, 2024

I had good service from the very beginning with Lithia. The sales person (Presley) was informative, responsive to my comments and questions and helpful in the purchasing process. More

by Gary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Presley
Report | Print
Nov 13, 2024 -

Lithia Toyota of Springfield responded

Hi Gary, Thank you for being a customer of ours at Lithia Toyota of Springfield! Our team is happy to know your customer service experience with us has been good since the beginning. We look forward to taking care of your future service and sales needs!

November 12, 2024

Very easy to convey my problems and get them taken care of. All my future vehicles will be toyota. Whole family drives toyotas and will be buying more in the future. More

by gustofunny88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Report | Print
Nov 13, 2024 -

Lithia Toyota of Springfield responded

We're delighted to hear that your experience at Lithia Toyota of Springfield was smooth and satisfactory! It's wonderful knowing our team could assist you effectively. We look forward to helping with all your future Toyota needs!

November 07, 2024

They sold me the greatest car for my needs and I love it. Thanks again More

by Rachelle_Shipley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Will Folimann
Report | Print
Nov 07, 2024 -

Lithia Toyota of Springfield responded

Hi Rachelle! This is the best news. Thank you for sharing your satisfaction with us at Lithia Toyota of Springfield. Enjoy your miles ahead and please let us know how we can serve you in the future!

November 02, 2024

The entire process was straight-forward, helpful and respectful. I will recommend Lithia Toyota of Springfield to others. More

by orregonian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Seth. , Rodney Kellum
Report | Print
Nov 05, 2024 -

Lithia Toyota of Springfield responded

We're delighted to hear that your experience was straightforward and respectful at Lithia Toyota of Springfield. Thank you for recommending us, and we look forward to serving you again in the future!

October 31, 2024

Three vehicles purched through the years all doing great. Service department has been excellent. Thanks More

by staley.bob97478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Corbett, Stephanie Cantrell
Report | Print
Oct 31, 2024 -

Lithia Toyota of Springfield responded

Hi Staley, Thank you for being a valued customer of ours at Lithia Toyota of Springfield! We're pleased to have provided you with excellent sales and service throughout the years. We appreciate the kind review!

October 30, 2024

I was disappointed in the lack of communication. I usually get notified when my vehicles done being worked on, but I had to text and call twice. I stayed late at work because I thought it wasn't don More

by ejbarondeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Borquist
Report | Print
Oct 31, 2024 -

Lithia Toyota of Springfield responded

Hello, thank you for sharing your feedback with us. We apologize for the communication issues and appreciate your understanding. Your input helps Lithia Toyota of Springfield improve our services, and we're glad to hear you're satisfied with the work done on your vehicle!

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