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Lithia Toyota of Springfield

Springfield, OR

4.8
1,517 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,517 reviews

June 04, 2023

I've been doing business with Leslie up for about 15 years of recommend them and they have been a good dealership I am very pleased More

by bobbybristol58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Jun 05, 2023 -

Lithia Toyota of Springfield responded

Thank you for your longtime support, Bobby! We truly appreciate our loyal customers.

June 03, 2023

I always have the best experience! Fast, friendly, personable and knowledgeable employees. Last time, 3 cars ahead of us in our line and we only waited 40 minutes before we were seen. More

by Happiemother
Recommend Dealer
Yes
Employees Worked With
Connor
Jun 05, 2023 -

Lithia Toyota of Springfield responded

Thank you for stopping by Lithia Toyota! It was a pleasure assisting you. Come visit us again soon!

June 01, 2023

Other than the mismanaged line for oil changes, this place is tip top! Also, the lady that worked in the office last Saturday was amazing! More

by Mymugwump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Jun 02, 2023 -

Lithia Toyota of Springfield responded

Hello there, thank you for reviewing your visit. We appreciate your support and feedback. Should you need anything else, please let us know. Have a great day!

June 01, 2023

Mike has committed to helping ensure I have a vehicle that runs and operates properly! More

by Melissabradfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Jun 02, 2023 -

Lithia Toyota of Springfield responded

Hello Melissa, thank you for the positive rating. We will be sure to pass along your kind words to Mike. Come visit us again soon!

May 30, 2023

Enjoyable to work with - I never felt rushed. The salesman, the financial person and anyone wandering through were all very pleasant. More

by rowellk1002
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Rodney Kellum
May 30, 2023 -

Lithia Toyota of Springfield responded

Thank you for stopping by! It was a pleasure assisting you. Enjoy your new ride!

May 28, 2023

The service is always fast and professional. I’ve been going to them for years! More

by BeckieM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna Lepe
May 30, 2023 -

Lithia Toyota of Springfield responded

Thank you for your continuous support, Beckie! Come visit us again soon.

May 28, 2023

We bought our truck from Oliver . He was very attentive to our needs and helpful with staying in our budget. We would recommend asking for him to help you with your car buying needs. More

by silverduck
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Peck
May 30, 2023 -

Lithia Toyota of Springfield responded

Hello there! Thank you for the positive review. We will be sure to pass along your kudos to Oliver and the Lithia Toyota team. Come visit us again soon.

May 28, 2023

I love the service center but am more than frustrated at your unwillingness to answer your phones or respond to messages. In the past you sent alignments to an outside provider and I wanted to know if that More

by wdyoung405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
May 31, 2023 -

Lithia Toyota of Springfield responded

Hello, Thank you for reaching out and bringing this to my attention. I would like to first thank you for your 35 years of support. I apologize that your visit did not meet our usual standard of excellent communication and service. Your trust is very important to our team. I would appreciate the opportunity to speak with you directly in order to improve your experience. At your convenience, please give me a call. Ken Anderson Service Manager kanderson@lithia.com

May 26, 2023

Service people are always very friendly whenever we go in for service. Will continue to use Lithia for our service. More

by Yvonne Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
May 30, 2023 -

Lithia Toyota of Springfield responded

Thank you for choosing to service your vehicle at Lithia Toyota. We look forward to seeing you again down the road.

May 26, 2023

This was our third time doing business with Lithia Toyota in Springfield. We’ve always walked away happy - great sales and service departments. More

by Nandot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
May 30, 2023 -

Lithia Toyota of Springfield responded

Thank you for your continuous support! We look forward to seeing you again down the road.

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