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Lithia Toyota of Springfield

Springfield, OR

4.8
1,515 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,515 reviews

October 22, 2024

Thoughtful, practical, and caring help on a very stressed morning, with prompt feedback re repair needs and a prompt repair. More

by Prius Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kind woman in the office next to Parts , Stephanie Cantrell
Oct 22, 2024 -

Lithia Toyota of Springfield responded

Hello, We're happy to have helped with your Prius repairs on a stressful morning. Please don't hesitate to let us know how we can assist you in the future at Lithia Toyota of Springfield!

October 14, 2024

Straightforward conversations, easy, scheduling, knowledgeable, able to listen and understand concerns, worked with me to make the lease work More

by unclebigguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Kellum, Brian McVein
Oct 14, 2024 -

Lithia Toyota of Springfield responded

We're delighted to hear that your leasing experience was smooth and accommodating at Lithia Toyota of Springfield. Our team is committed to understanding and addressing customer needs, so it's great to know we hit the mark for you!

October 13, 2024

I appreciate the quick oil change service, and the technicians are efficient and very professional. More

by Robinmwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Oct 14, 2024 -

Lithia Toyota of Springfield responded

Thank you for choosing us at Lithia Toyota of Springfield for your service and maintenance! We look forward to providing you with efficient and professional service at your next visit, Robin. See you next time!

October 12, 2024

Wanna Lepe provided exceptional service. She took my call first thing Tuesday morning, agreed to let me have it towed to Lithia in Springfield, and said though they were booked, they woul More

by Sildasilva30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna Lepe
Oct 14, 2024 -

Lithia Toyota of Springfield responded

Thank you for sharing your experience with us! We're delighted to hear that Wanna and our team at Lithia Toyota of Springfield were able to assist you so efficiently. We appreciate your kind words, and we're glad we could get your car back on the road quickly!

October 09, 2024

We’ve purchase over a dozen of cars thru this dealership over the years. The dealership has always been friendly and professional to work with. The service has been exceptional. More

by Norbert.a.johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Moreck, Sam Jones, Rodney Kellum
Oct 10, 2024 -

Lithia Toyota of Springfield responded

Norbert, thank you for your continued trust in Lithia Toyota of Springfield! We're delighted to hear that our team consistently provides exceptional service. Looking forward to assisting with many more purchases in the future!

October 08, 2024

Brief wait time for oil service. Had all my records available show service contracts. Everything was well explained. Reset my oil reminder without fuss. Great team coordination. Made More

by jillandgreg775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Oct 09, 2024 -

Lithia Toyota of Springfield responded

We're delighted to hear that your oil service experience was smooth and enjoyable at Lithia Toyota of Springfield! Our team takes pride in providing efficient service and clear communication. Thank you for sharing your positive feedback with us!

October 07, 2024

Easy in and out with a ride to and from. Terrific customer service with attention to detail. Thank you More

by Dean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Oct 08, 2024 -

Lithia Toyota of Springfield responded

Hey Dean! Thank you for highlighting our customer service and attention to detail! Please come see us again for your future automotive needs at Lithia Toyota of Springfield, Safe travels!

October 05, 2024

Jason Roebuck is amazing to buy your new car through So knowledgable and helpful. Definitely recommend asking for him More

by kyrosegoldens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Roebuck
Oct 07, 2024 -

Lithia Toyota of Springfield responded

Congratulations on your new car! We're delighted to hear that Jason provided such knowledgeable and helpful service at Lithia Toyota of Springfield! Thank you for recommending him, and we hope you're enjoying your new car.

October 02, 2024

Great experience, faster than expected service. No complaints, will definitely recommend when asked. Thank you! More

by dickey.mw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Oct 03, 2024 -

Lithia Toyota of Springfield responded

We're delighted to hear you had a great experience with our team at Lithia Toyota of Springfield! Thank you for the recommendation, and we look forward to serving you again in the future.

September 29, 2024

Great customer service. They know the product they are selling. They follow up with you to assure you are happy with the vehicle you purchase More

by Shanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Vann
Sep 30, 2024 -

Lithia Toyota of Springfield responded

Shanna, we're delighted to hear you had a great experience and enjoyed the follow-up with our team at Lithia Toyota of Springfield. Thanks for the positive feedback! Enjoy your new vehicle!