Lithia Toyota of Springfield

Skip, Blake, Dennis and Kelly rolled out the red carpet to deliver my brand new Toyota TRD Tacoma to me. Lithia Toyota of Springfield ROCKS!!! Thank you all…Mary Dietrich to deliver my brand new Toyota TRD Tacoma to me. Lithia Toyota of Springfield ROCKS!!! Thank you all…Mary Dietrich More

Professional and friendly. I am always greeted with a smile. Super helpful and willing to get me where I need to go while my work is completed I am always greeted with a smile. Super helpful and willing to get me where I need to go while my work is completed More

A shout out to Kelly Winn at Lithia Toyota in Springfield for making our vehicle purchase a great experience. Kelly was knowledgeable and helpful in providing us with detailed info and answering our questi for making our vehicle purchase a great experience. Kelly was knowledgeable and helpful in providing us with detailed info and answering our questions to help us to make a decision. He also kept us informed while we waited for our vehicle to arrive. Thank you Kelly! More

Ron was great. No pressure to buy and had a great test drive. Thanks. K No pressure to buy and had a great test drive. Thanks. K More

They are wonderful had my truck in and out and listened to the problem I had with my truck thank you for your work you guys are number 1 In my book will continue doing business with them in the future to the problem I had with my truck thank you for your work you guys are number 1 In my book will continue doing business with them in the future More

LOVE MY 4RUNNER and so happy to have found it! ! I HAAATE the whole care buying process. This process was not too bad. I had a moment I thought I would leave and not come back but it turned around. ! I HAAATE the whole care buying process. This process was not too bad. I had a moment I thought I would leave and not come back but it turned around. I believe they could work on their process. Going from one person, to the next, to the next, does not feel personal at all. I felt like I was getting passed on with no personal experience and just another sale/number to them. Michael did try and come "check in" but I did not see him for long and had picked my car out before coming in. I could have skipped right to the unpleasant and condescending finance piece right away. In which tone only changed once I said my Dad was from Oklahoma and related to Texas. While I understand having hard days or not wanting to be at work, people are spending a lot of money. Some understanding, sensitivity, and awareness can go a long way during this portion. I also ended up spending the most time with him. Thankfully, it turned around with my efforts to relate to him and he ended up being pleasant. I would return to Lithia. Although this sounds negative, overall, it was a good experience. They were kind. It was clean. I'm buying a car, not making friends. I get it. Although. you asked for my thoughts. :) More

Excellent Service, Mike in the service department was very helpful and very nice to work with, so appreciated for all you did for me. very helpful and very nice to work with, so appreciated for all you did for me. More

Excellent service & timely service. It made up for my last visit! I was able to leave my car & they serviced it while I was gone. Jesse is great to work with! It made up for my last visit! I was able to leave my car & they serviced it while I was gone. Jesse is great to work with! More

The dealership is fine. I got my oil change done after waiting for 3 cars ahead of me. Don't know why the other bay was close. I ask about a tune up but he said it would be I got my oil change done after waiting for 3 cars ahead of me. Don't know why the other bay was close. I ask about a tune up but he said it would be over $1000. For a tune up. Seriously. I declined. The oil change was fine. The guys work was fine . More

Very efficient service dept. Convenient to have a first come first serve model. No problems. Convenient to have a first come first serve model. No problems. More