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Lithia Toyota of Springfield

Springfield, OR

4.8
1,516 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,516 reviews

December 06, 2023

Their Customer Service is the best! They have provided excellent care of my 2012 Camry More

by noraledoux1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Dec 07, 2023 -

Lithia Toyota of Springfield responded

Hi Nora, Thank you for the kind review and shout out to our Lithia Toyota of Springfield Service Team for the excellent level of customer service. We're pleased to keep your 2012 Toyota Camry running smoothly! We look forward to working with you again in the future.

December 05, 2023

Very professional atmosphere, comfortable environment and helpful staff. Work completed was Top Notch! I would definitely recommend this repair facility. More

by Dollar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson, Mike Ortiz, Stephanie Cantrell
Dec 05, 2023 -

Lithia Toyota of Springfield responded

We're delighted to know you had a top-notch experience at Lithia Toyota of Springfield! Thanks for recommending us and we look forward to serving your future repair needs.

November 28, 2023

Had a great experience working with Oliver on the purchase of a new Toyota Highlander. Oliver was timely with all communications and made process very smooth. Thanks! More

by Jason B
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Oliver Peck
Nov 29, 2023 -

Lithia Toyota of Springfield responded

Hey Jason, Congratulations on your purchase! We're utterly delighted to know that Oliver and our team at Lithia Toyota of Springfield provided a smooth purchase experience for your new Highlander. Thanks for the positive feedback!

November 26, 2023

The staff were professional, friendly, and polite. The technician was fast, efficient and kept me informed about what he was doing. More

by Lisalcunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Borquist 5 stars
Nov 27, 2023 -

Lithia Toyota of Springfield responded

Hello, We're glad to know you had a positive experience with our team at Lithia Toyota of Springfield! We strive for efficiency and clear communication. Thanks for your review, we appreciate it!

November 22, 2023

The Techs have all been friendly and more importantly have done a good job. I have no complaints. Thanks for the service. More

by adiess123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
.leanna
Nov 22, 2023 -

Lithia Toyota of Springfield responded

We're glad to know our techs at Lithia Toyota of Springfield have been friendly and effective in their work. Thanks for the positive feedback. Should you need anything else, please let us know.

Nov 22, 2023 -

Lithia Toyota of Springfield responded

We're glad to know our techs at Lithia Toyota of Springfield have been friendly and effective in their work. Thanks for the positive feedback. Should you need anything else, please let us know.

November 20, 2023

So much fun Just ask Presley and Kelly! It was so so fun dealing with those two. And Jason is the man for tech questions More

by yama-mama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly …. Head sales , Robert Dietrich, Steven Presley, Jason Roebuck
Nov 21, 2023 -

Lithia Toyota of Springfield responded

We're delighted to know you had a fun experience with Presley, Kelly and Jason at Lithia Toyota of Springfield! Thanks for the shout-out. We'll be here if you have any more tech questions in the future!

November 20, 2023

Oil change special! 3:15 pm. Drove right into bay and got out in fifteen minutes. More

by bobclaylewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Nov 21, 2023 -

Lithia Toyota of Springfield responded

Hi Bob! Thank you for coming to see our Service Team for your oil change! It was a pleasure providing you with 5-star efficient service. See you next time at Lithia Toyota of Springfield!

November 20, 2023

Easy process and transaction, a lot of communication before stepping into dealership which made things go a lot quicker. More

by ryman542
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Christopher Vann
Nov 20, 2023 -

Lithia Toyota of Springfield responded

Hi Ry, We're glad to know that our team at Lithia Toyota of Springfield made your car buying process quick and easy with efficient communication. Congrats on your new ride! Thanks for the positive feedback and stop by and say hello in the future!

November 19, 2023

We had first-rate service from Keith Moreck and Rod Kellam in purchasing our new 2024 Corolla-Hybrid. Toyota Corporations delivery service did not make this an easy purchase, but Keith and Rod worked More

by ftsobol38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Moreck, Mark Aggson, Rodney Kellum
Nov 20, 2023 -

Lithia Toyota of Springfield responded

Hello, We're delighted to know that Keith, Rod and Mark went above and beyond to ensure a smooth purchase process for your new 2024 Corolla-Hybrid at Lithia Toyota of Springfield. We appreciate the patience you showed during the delivery delays. It's great hearing about how our team guided you through all complexities involved in purchasing and setting up your vehicle - we'll make sure they get this feedback! Thanks for sticking with us over four vehicles now!

Nov 20, 2023 -

ftsobol38 responded

It is easy to write positive reviews when I received such first-rate service from Toyota staff at Lithia of Springfield, OR. Frank in Eugene, OR

Nov 21, 2023 -

Lithia Toyota of Springfield responded

Thank you so much, Frank and we look forward to working with you again in the future!

November 19, 2023

Very Professional and Courteous. I always like brining my Tacoma in to this Service location. More

by mlm37126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Nov 20, 2023 -

Lithia Toyota of Springfield responded

Hello, Thank you for trusting our team when it comes to your Tacoma's maintenance and service needs. We're pleased to have had the opportunity to provide you with professional and courteous service at Lithia Toyota of Springfield. See you next time!

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