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Lithia Toyota of Springfield

Springfield, OR

4.8
1,516 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,516 reviews

January 15, 2024

Awesome service, fast and friendly car buying experience! ! Will deffinalty recommend to others! Did the Costco car buying program and I couldn't be more happy More

by shelbynene1989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett lambert was awesome as well!! Five stars for sure!, Mark Aggson
Jan 15, 2024 -

Lithia Toyota of Springfield responded

Hi Shelby, We enjoyed hearing about your fast and friendly car buying experience with our Lithia Toyota of Springfield Team! Thanks for recommending us and enjoy your new ride!

January 08, 2024

Brett Lambert was highly recommended to us. We purchased a 2024 Rav4 basically over the cell phone. He was very thorough and extremely courteous. He provided pictures and descriptions of jus More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett,Lambert A 5++++ Rating, Mark Aggson
Jan 09, 2024 -

Lithia Toyota of Springfield responded

Hi Jeff, Congratulations and we hope you are loving your 2024 Toyota RAV4! We could not be more thrilled to know that Brett and Mark provided you with such a thorough and top-notch customer service experience at Lithia Toyota of Springfield. We're glad the financing exceeded your expectations! Don't hesitate to reach out if you need anything else in the future.

January 03, 2024

Everyone was extremely helpful. Would highly recommend to anyone purchasing a car. They went over and above what mist places would. Thank you. Love the car. More

by Clarabell1956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Corbett, Stephen Bennett, Stephanie Cantrell
Jan 04, 2024 -

Lithia Toyota of Springfield responded

Hi Clarabell, We always aim to go above and beyond for our customers and appreciate the opportunity to earn your business. Please let us know how we can assist you with any future automotive needs at Lithia Toyota of Springfield. Enjoy your new car!

January 01, 2024

The one downside is the traffic flow for the Express Lube service. It would be helpful if there were directional arrow or lines painted for cars waiting in line. I was trying to leave space for the garage do More

by jarvisgirlfive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski
Jan 02, 2024 -

Lithia Toyota of Springfield responded

We appreciate your helpful feedback on the traffic flow for our Express Lube service at Lithia Toyota of Springfield. We'll definitely consider adding directional arrows or lines to improve this aspect. Thanks for bringing it to our attention!

January 01, 2024

Drive thru oil change etc. Wanted multi point inspection. Received email advertising $34.95 oil change. Great price! Was busy when I got there. Your employees directed us More

by mysterama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didnt know their names. Young dark haired woman. Oil change guy. Both friendly & competent
Jan 02, 2024 -

Lithia Toyota of Springfield responded

We're glad to know you found our oil change service and multi-point inspection valuable at Lithia Toyota of Springfield. We appreciate your patience during busy times, and we always strive to provide efficient service!

December 31, 2023

The gentleman running the show here are very kind, reasonable and honest in the work they do. They are very reliable and flexible mechanics. I also appreciate how fair in cost they are. I will continu More

by Katiekirby0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Jan 02, 2024 -

Lithia Toyota of Springfield responded

Hey Katie! We're delighted to know you've had positive experiences with our team at Lithia Toyota of Springfield! We strive for honesty, fairness and flexibility in all we do. Looking forward to seeing your Rav again soon!

December 30, 2023

Working with Chris Vann and the Finance Manager was a great and easy experience! They were fair and clear about each expense item on the cost of the new vehicle. More

by shesarec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Vann
Jan 02, 2024 -

Lithia Toyota of Springfield responded

Shesarec, Congratulations on your purchase! We're delighted to know that Chris and our Finance Manager made your experience at Lithia Toyota of Springfield smooth and transparent. Thanks for sharing this positive feedback!

December 29, 2023

Staff were kind and friendly. They were working as quickly as possible while also still doing all of their necessary tasks. More

by Kels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Jan 02, 2024 -

Lithia Toyota of Springfield responded

Hi Kels, we appreciate your understanding and patience during your visit to Lithia Toyota of Springfield. Our team always aims for efficiency while maintaining quality service. Thanks for the review!

December 29, 2023

Service was great Tried to buy something at parts and guy ignored me Service people were great More

by Weepwillow3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell, Adam Cisneros
Jan 02, 2024 -

Lithia Toyota of Springfield responded

We appreciate your feedback! We're glad to know that our service team at Lithia Toyota of Springfield met your expectations. However, we apologize for the experience you had in parts - we'll certainly look into this and work on improving. Thanks again!

December 29, 2023

Amazing customer service. The person who helped me was super nice and answered all of my questions. I recommend going here to purchase your new car! More

by lizandrodeleon75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Cruz
Jan 02, 2024 -

Lithia Toyota of Springfield responded

Hi Liz and Rod! We're so glad to know you had an amazing experience with our team at Lithia Toyota of Springfield! Thanks for recommending us, we appreciate your support. Enjoy your new car!

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