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Lithia Toyota of Springfield

Springfield, OR

4.8
1,516 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,516 reviews

March 13, 2024

My husband and I highly recommend Lithia Toyota of Springfield. Everyone was very friendly, helpful, and not pressuring in any way! Seth and Dennis made sure we had the perfect car. This buying experi More

by Kimberlywetzel983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth in sales and Dennis in finance
Mar 14, 2024 -

Lithia Toyota of Springfield responded

Kimberly, Thank you for choosing to work with Seth and Dennis on your recent purchase! We're delighted to know that our team was able to turn your past car buying experiences around at Lithia Toyota of Springfield. We feel each and every one of our customers deserves friendly, helpful and efficient store experiences. Enjoy your new ride!

March 03, 2024

I am so pleased with the service I got from Mike at the service desk. He really helped me through difficult navigations with my insurance company and getting my car repaired. He persevered and was absolute More

by Dvneeley
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Mar 04, 2024 -

Lithia Toyota of Springfield responded

Hi Dvneeley, we're delighted to know that Mike was able to assist you effectively during your visit at Lithia Toyota of Springfield. We appreciate the kind words and will definitely share them with him!

March 01, 2024

They were very kind and got us a lyft ride. My only complaint was that they left the seats in such a funky position I had a difficult time getting them back into a normal spot. The passenger se More

by citygrafx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
Mar 01, 2024 -

Lithia Toyota of Springfield responded

Thanks for your feedback! We're glad to know you found our team at Lithia Toyota of Springfield kind and helpful. Sorry about the seat adjustments, we'll make sure to keep that in mind next time. Looking forward to serving you again soon!

February 26, 2024

The service department is always very helpful and responsive. I don't ever feel like I'm being "sold" more services than are needed. More

by crutch_tiffs.0s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zamir
Feb 26, 2024 -

Lithia Toyota of Springfield responded

We're glad to know you've had positive experiences with our service department at Lithia Toyota of Springfield. We always aim for transparency and honesty in all we do, so it's great to see that reflected in your visits. Thanks for the review!

February 25, 2024

Great, quick and efficient service. The only critique I have is that the tecnicians turned off all my auto settings and didn’t 1) reset them and 2) didn’t let me know about it. I caug More

by Shari Bay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Feb 26, 2024 -

Lithia Toyota of Springfield responded

Hi Shari, We appreciate your feedback and apologize for the inconvenience caused. Our team at Lithia Toyota of Springfield will take note to ensure customer settings are reset or communicated properly after service. Your experience is important to us, so thank you for bringing this issue to our attention!

Feb 26, 2024 -

Shari Bay responded

Thank you.

February 25, 2024

Took care of the motor repaur in a very timely manner. Also were very helpful with all my questions. More

by Christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Feb 26, 2024 -

Lithia Toyota of Springfield responded

Thank you for trusting our team with your motor repairs, Christopher! We are here for any future automotive needs that may come your way at Lithia Toyota of Springfield.

February 24, 2024

My service was quick and easy. They performed the oil change and did an inspection. I take my car to only Lithia Toyota. More

by barlow2946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Feb 26, 2024 -

Lithia Toyota of Springfield responded

We appreciate your loyalty and trust in our team at Lithia Toyota of Springfield! It's great to know that you found the service quick and easy. We look forward to serving you again next time!

February 24, 2024

The oil change service I received was done quickly and professionally by friendly person that offered valuable advice. More

by flcrisman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Feb 26, 2024 -

Lithia Toyota of Springfield responded

Thanks for the feedback! We're glad to know you had a positive experience with our oil change service at Lithia Toyota of Springfield. Looking forward to seeing you next time!

February 23, 2024

I hate buying cars but Hamad Al-Meliky was great! He made the experience easy and comfortable. He was professional and thorough in every detail of the process. I highly recommend him and Lithia of Sp More

by Kim
Recommend Dealer
Yes
Employees Worked With
Hamad Al-Meliky, Stephen Bennett
Feb 23, 2024 -

Lithia Toyota of Springfield responded

Kim, Our Lithia Toyota of Springfield Team thanks you for the stellar review of your recent purchase. We could not be more thrilled to read about the professional, easy and thorough service you received from Hamad, Thank you for choosing to work with us and enjoy your new ride!

February 20, 2024

Chris Vann had great customer service and made the entire process of my new Rav4 purchase easy and quick. More

by tammizamorac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Vann
Feb 20, 2024 -

Lithia Toyota of Springfield responded

Tammi, we're delighted to know Chris provided you with such a seamless experience at Lithia Toyota of Springfield. Enjoy your new Rav4!

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