Lithia Toyota of Springfield

Great experience and quicker than usual The sales rep was quick to respond to my initial phone questions. He called me back quickly with answers and also took much of my info over the phone The sales rep was quick to respond to my initial phone questions. He called me back quickly with answers and also took much of my info over the phone to speed things up when we arrived for test drive. He even had the exact model I wanted to see pulled out of the lot waiting for me to see. The finance guy was fast and friendly too. Will go back again. More

Best buying experience ever! Everyone on staff worked to make this experience as pleasant as possible. They were considerate of my time and went above and beyond my expectations! Everyone on staff worked to make this experience as pleasant as possible. They were considerate of my time and went above and beyond my expectations! More

Finally had a good experience with a car seller dude. This was the first time that I actually had a good time buying a car. Every time I try to purchase a car I feel like choking the salesman. This time q This was the first time that I actually had a good time buying a car. Every time I try to purchase a car I feel like choking the salesman. This time quite different. Thanks Erik for changing that for me. More

Eric Edger, the only salesman you should deal with Awesome experience, I was able to get an SUV that I had been needing. He worked a great deal for me, kept in touch during the wait time, walked me thr Awesome experience, I was able to get an SUV that I had been needing. He worked a great deal for me, kept in touch during the wait time, walked me through the financing, and made sure I was happy. Best experience I've ever had. Treats you like a friend, not a paycheck. More

Best Experience Ever! We've purchased quite a few vehicle over the years and when we arrived at Lithia of Springfield we expected the same high pressure environment. That We've purchased quite a few vehicle over the years and when we arrived at Lithia of Springfield we expected the same high pressure environment. That wasn't the case our salesman Jake was very professional and ask questions to better understand our needs. I would highly recommend every team member we came into contact. Mark and Harold also did a tremendous job working to get us the financing we were looking and exceeded our expectations! Thanks again! More

Made buying a Toyota Easy. We are very impressed with Lithia Toyota of Springfield's excellent customer service. Lithia Toyota of Springfield had excellent communication. We k We are very impressed with Lithia Toyota of Springfield's excellent customer service. Lithia Toyota of Springfield had excellent communication. We knew exactly what vehicle we wanted for our family and how much we were willing to pay within our budget before we went down to Lithia Toyota of Springfield. We bought a New 2015 Toyota Highlander from Lithia Toyota of Springfield and we Love it!. My husband and I worked with Eric Edgar and Mario Aguirre; these two individuals made buying a Toyota easy. We got a great vehicle the 2015 Toyota Highlander- ConsumerReports recommended pick for Midsized SUV's at the right price. Again, Lithia Toyota of Springfield went out of there way to earn our business and got us exactly what we wanted very fast. Thank you Lithia Toyota of Springfield. More

Friendly and informative about the Prius I was checking out. Very professional appearance and manor to explain the function and ease of driving a hybrid. I am totally satisfied with the purchase and confidence i Very professional appearance and manor to explain the function and ease of driving a hybrid. I am totally satisfied with the purchase and confidence in the dealership and yes I would by another car from Lithia Toyota Scion of Springfield. More

Concerns Could not find where to leave an e-mail to contact service dept. As far as ratings over all good. I have concerns of damage after last service that I Could not find where to leave an e-mail to contact service dept. As far as ratings over all good. I have concerns of damage after last service that I was not informed about. More

Sam Jones sucks so bad, however everyone else was pleasant. I don't know why I continue to go back there. I never end up buying a car from them and always get a deal from Kiefer or Lithia Dodge. The sales I don't know why I continue to go back there. I never end up buying a car from them and always get a deal from Kiefer or Lithia Dodge. The sales guys over the years Oliver and recently Tim Mahn have been great. Even the guy that stepped up to help out when Tim was assisting another client was awesome. Its the numbers guy, Sales Manager Sam that sucks so back. If they try sticking you with him tell them you would rather someone else help you out. I admit, my situation I presented them was sucky and they got me approved for a truck that I wanted, however the numbers are nuts and they refused to budge even when I came up a lot on my budget. They value my car more on the previous day than the day I came in to make a deal, which pissed me off so much. He comes in and just hands me a paper. Doesn't explain anything and just says, I am surprised you even got approved for this, like it was a take it or leave it offer. I came up on my amount I could pay monthly by a considerable amount and they only came down $15.00. I don't have time to play silly games. They could have told me all this over email instead of saying they have good news and getting me to come down for the crappy offer. Remember the name Sam and avoid him. I am going to Kiefer, you guys should too and talk to Ryan Loveless and Fadi the numbers guy. Outstanding guys over there. TL;DR Sam Sucks... Go elsewhere More

Excellent experience! We just purchased a new Toyota 4-runner today. We could not be happier with the experience. We had gone in to browse for a new car a few months back, We just purchased a new Toyota 4-runner today. We could not be happier with the experience. We had gone in to browse for a new car a few months back, knowing that we would not be able to purchase for awhile. Eric Edgar worked with us without being pushy at all. He kept us informed when new 4-runners were expected on the lot. He helped get us into the vehicle we wanted in the timeframe we needed. We will definitely recommend him to our family and friends. More