Lithia Toyota of Springfield

Concerns Could not find where to leave an e-mail to contact service dept. As far as ratings over all good. I have concerns of damage after last service that I Could not find where to leave an e-mail to contact service dept. As far as ratings over all good. I have concerns of damage after last service that I was not informed about. More

Sam Jones sucks so bad, however everyone else was pleasant. I don't know why I continue to go back there. I never end up buying a car from them and always get a deal from Kiefer or Lithia Dodge. The sales I don't know why I continue to go back there. I never end up buying a car from them and always get a deal from Kiefer or Lithia Dodge. The sales guys over the years Oliver and recently Tim Mahn have been great. Even the guy that stepped up to help out when Tim was assisting another client was awesome. Its the numbers guy, Sales Manager Sam that sucks so back. If they try sticking you with him tell them you would rather someone else help you out. I admit, my situation I presented them was sucky and they got me approved for a truck that I wanted, however the numbers are nuts and they refused to budge even when I came up a lot on my budget. They value my car more on the previous day than the day I came in to make a deal, which pissed me off so much. He comes in and just hands me a paper. Doesn't explain anything and just says, I am surprised you even got approved for this, like it was a take it or leave it offer. I came up on my amount I could pay monthly by a considerable amount and they only came down $15.00. I don't have time to play silly games. They could have told me all this over email instead of saying they have good news and getting me to come down for the crappy offer. Remember the name Sam and avoid him. I am going to Kiefer, you guys should too and talk to Ryan Loveless and Fadi the numbers guy. Outstanding guys over there. TL;DR Sam Sucks... Go elsewhere More

Excellent experience! We just purchased a new Toyota 4-runner today. We could not be happier with the experience. We had gone in to browse for a new car a few months back, We just purchased a new Toyota 4-runner today. We could not be happier with the experience. We had gone in to browse for a new car a few months back, knowing that we would not be able to purchase for awhile. Eric Edgar worked with us without being pushy at all. He kept us informed when new 4-runners were expected on the lot. He helped get us into the vehicle we wanted in the timeframe we needed. We will definitely recommend him to our family and friends. More

Excellent Service Eric showed us a good selection of vehicles and helped us to pick the one that was right for us. He made the buying experience a pleasure. Eric showed us a good selection of vehicles and helped us to pick the one that was right for us. He made the buying experience a pleasure. More

Lithia was a great experience. I had gone to 4 other dealerships before going to Lithia. I none of them were willing/able to help me with my situation. Lithia was friendly and profe I had gone to 4 other dealerships before going to Lithia. I none of them were willing/able to help me with my situation. Lithia was friendly and professional from the start. They worked with my financing options until we came up with something that worked. I am very grateful for their help and patience in finding me the perfect vehicle. More

Great buying experience! Eric was very helpful and made finding the truck I wanted very easy. He provided outstanding customer service throughout the whole process! When anyon Eric was very helpful and made finding the truck I wanted very easy. He provided outstanding customer service throughout the whole process! When anyone asks for a recommendation on buying a vehicle, I don't hesitate sending anyone to him. More

Fast, easy, and understandable Had a jeep that I didn't like and wanted to trade it. Was not sure what kind of car to get that was not in my price rang just knew I wanted new. Eric Had a jeep that I didn't like and wanted to trade it. Was not sure what kind of car to get that was not in my price rang just knew I wanted new. Eric really helped me find a good car in my price rang that I could see myself in for the next several. The only problem I had was choosing a color. More

Eric Edgar was the greatest! I had a great couple experiences here with Eric Edgar, super helpful, friendly, caring and always made sure i was happy and satisfied along the way! H I had a great couple experiences here with Eric Edgar, super helpful, friendly, caring and always made sure i was happy and satisfied along the way! Highly recommend this dealership and especially eric! Very pleasurable experience! More

Awesome car buying experience!! Keith Moreck made this process sooo easy and stress-free. He and Lyle went the extra mile to make the whole thing smooth and efficient. Steve in finan Keith Moreck made this process sooo easy and stress-free. He and Lyle went the extra mile to make the whole thing smooth and efficient. Steve in financing was a great help too, and actually got me a better interest rate than what I came in with on my pre-approval!! Where does that EVER happen? So happy and excited about my new Corolla. I would recommend these guys to ANYONE who needs a car. Never thought I'd say 'car salesman' and 'pleasant experience' in the same sentence, but this team has changed that for sure! Just want to say thanks again! Aaron Amick More

Eric Edgar makes car-buying a stress-free experience! I worked with Eric Edgar to purchase my 2015 Toyota Corolla. Eric was straight forward and easy to work with, no games/haggling/surprise costs. I was I worked with Eric Edgar to purchase my 2015 Toyota Corolla. Eric was straight forward and easy to work with, no games/haggling/surprise costs. I was able to tell Eric my price and he was able to get it for me when no other dealerships would. I would highly recommend this dealership and Eric specifically! More