Lithia Toyota of Springfield
Springfield, OR
Filter Reviews by Keyword
By Type
Showing 1,517 reviews
My first time buying a new car My experience buying my first car was great ! The sales guy Jake was awesome He didn't make us feel pressured to buy anything and was very informati My experience buying my first car was great ! The sales guy Jake was awesome He didn't make us feel pressured to buy anything and was very informative about the car we were looking into. I love my new 2015 corolla and would recommend Talking to Jake at lithia Toyota if your wanting to buy a new/used car Thank you Jake !!! More
love my new toyota! This is the 3rd vehicle ive purchased from toyota, more specifically Jake Rand. Hes super friendly, easy going and very flexible. I cant count the amo This is the 3rd vehicle ive purchased from toyota, more specifically Jake Rand. Hes super friendly, easy going and very flexible. I cant count the amount of times hes come in on his days off, spend numerous hours, even days searching their other lots to find me just what I am looking for. The service provided is definitely on a much more personal level than you would get from any other dealership. I will continue to take my business there knowing I will be taken care of. Thank you for all your hard work and dedication. More
Great experience and quicker than usual The sales rep was quick to respond to my initial phone questions. He called me back quickly with answers and also took much of my info over the phone The sales rep was quick to respond to my initial phone questions. He called me back quickly with answers and also took much of my info over the phone to speed things up when we arrived for test drive. He even had the exact model I wanted to see pulled out of the lot waiting for me to see. The finance guy was fast and friendly too. Will go back again. More
Best buying experience ever! Everyone on staff worked to make this experience as pleasant as possible. They were considerate of my time and went above and beyond my expectations! Everyone on staff worked to make this experience as pleasant as possible. They were considerate of my time and went above and beyond my expectations! More
Finally had a good experience with a car seller dude. This was the first time that I actually had a good time buying a car. Every time I try to purchase a car I feel like choking the salesman. This time q This was the first time that I actually had a good time buying a car. Every time I try to purchase a car I feel like choking the salesman. This time quite different. Thanks Erik for changing that for me. More
Eric Edger, the only salesman you should deal with Awesome experience, I was able to get an SUV that I had been needing. He worked a great deal for me, kept in touch during the wait time, walked me thr Awesome experience, I was able to get an SUV that I had been needing. He worked a great deal for me, kept in touch during the wait time, walked me through the financing, and made sure I was happy. Best experience I've ever had. Treats you like a friend, not a paycheck. More
Best Experience Ever! We've purchased quite a few vehicle over the years and when we arrived at Lithia of Springfield we expected the same high pressure environment. That We've purchased quite a few vehicle over the years and when we arrived at Lithia of Springfield we expected the same high pressure environment. That wasn't the case our salesman Jake was very professional and ask questions to better understand our needs. I would highly recommend every team member we came into contact. Mark and Harold also did a tremendous job working to get us the financing we were looking and exceeded our expectations! Thanks again! More
Made buying a Toyota Easy. We are very impressed with Lithia Toyota of Springfield's excellent customer service. Lithia Toyota of Springfield had excellent communication. We k We are very impressed with Lithia Toyota of Springfield's excellent customer service. Lithia Toyota of Springfield had excellent communication. We knew exactly what vehicle we wanted for our family and how much we were willing to pay within our budget before we went down to Lithia Toyota of Springfield. We bought a New 2015 Toyota Highlander from Lithia Toyota of Springfield and we Love it!. My husband and I worked with Eric Edgar and Mario Aguirre; these two individuals made buying a Toyota easy. We got a great vehicle the 2015 Toyota Highlander- ConsumerReports recommended pick for Midsized SUV's at the right price. Again, Lithia Toyota of Springfield went out of there way to earn our business and got us exactly what we wanted very fast. Thank you Lithia Toyota of Springfield. More
Friendly and informative about the Prius I was checking out. Very professional appearance and manor to explain the function and ease of driving a hybrid. I am totally satisfied with the purchase and confidence i Very professional appearance and manor to explain the function and ease of driving a hybrid. I am totally satisfied with the purchase and confidence in the dealership and yes I would by another car from Lithia Toyota Scion of Springfield. More
Concerns Could not find where to leave an e-mail to contact service dept. As far as ratings over all good. I have concerns of damage after last service that I Could not find where to leave an e-mail to contact service dept. As far as ratings over all good. I have concerns of damage after last service that I was not informed about. More