Lithia Toyota of Springfield

Positive experience I have not bought from a dealership in over 10 years so I was a little nervous about purchasing a used car. I went to look for a specific car that I I have not bought from a dealership in over 10 years so I was a little nervous about purchasing a used car. I went to look for a specific car that I had seen on line. But that car was not there anymore so the sales person showed me some other cars in my price range. I feel like she really listed to me when I told her how much I was willing to pay and how much I wanted my payments to be. She really worked hard on getting the car I wanted for the price I wanted and at the payments I needed to have. Overall all the people I dealt with were very professional and friendly. A very positive experience indeed. More

In and Out Car Buying Experience Let me start off by saying that I dread buying a car from a dealership. I will dread car buying no more as long as I buy from Keith at Lithia Toyota o Let me start off by saying that I dread buying a car from a dealership. I will dread car buying no more as long as I buy from Keith at Lithia Toyota of Springfield! We researched used RAV4's throughout Oregon and found that Toyota of Springfield gave us the best price, so we made the 2.5 hr drive down. We test drove two different RAV's and couldn't make up our minds. Keith was very informative and actually recommended that we purchase the cheaper one! He was there throughout the process and promised we would be in and out within an hour once we decided to purchase, and he was right! I couldn't believe it! If we are ever in the market for a Toyota again, we will only go to Keith! More

Efficient and Pleasant Experience We had researched newer used Toyota Tacomas listed on the Internet by Lithia dealers. What we found at this dealership appeared to be what we were loo We had researched newer used Toyota Tacomas listed on the Internet by Lithia dealers. What we found at this dealership appeared to be what we were looking for. Keith Moreck was efficient, responsive, and prepared for our meeting. The car met our needs and the purchase process went as smoothly as could be expected. More

Great Experience! I bought my 2016 4Runner from Lithia Toyota and it was a great experience! They made the process easy and fast. All the paperwork was done before and I bought my 2016 4Runner from Lithia Toyota and it was a great experience! They made the process easy and fast. All the paperwork was done before and I was in and out in a little over and hour. I would definitely recommend them if you're looking to purchase a vehicle. Ask for Keith Moreck! More

Best place to work with! Had a great experience with buying a car from Keith at Lithia. I gave them a challenge and they worked hard and got me a car. Very pleasant, friendly Had a great experience with buying a car from Keith at Lithia. I gave them a challenge and they worked hard and got me a car. Very pleasant, friendly and easy going. Very professional but personable at same time. Can't say enough good things! More

Enjoyable experience I am a horrible judgmental person and even more so when it comes to purchasing cars from dealerships. I've written to corporate offices my displeasure I am a horrible judgmental person and even more so when it comes to purchasing cars from dealerships. I've written to corporate offices my displeasure from dealing with their sales reps. Not the case today! Mark your calendars ladies and gentlemen! Because today is the day I walked into a dealership excited but nervous and walked out as pleased and even more excited to drive my new (to me) SUV home. From beginning to end it was the best experience I've ever had at a dealership! Ever... I drove over 3 hours round trip to buy from Lithia Toyota and not one second was wasted (well maybe that part where I was in the slow lane). Keith Moreck was such a pleasure to work with. I appreciate that I have used the word "pleasure" or derivations that word quite a bit but that is because it is the most adequate word to use. Naturally, I'll recommend going to see Keith. He's honest, reliable, attentive and helpful. Not your stereotypical car salesman. I wish there were more like him. But since they aren't - he has a repeat customer, for sure! Although...I'm so happy with my vehicle, it'll be a while before I make another purchase! Thank you Keith!! More

Great customer service experience Keith Moreck made the process of purchasing a new car stress free and smoothe. Overall it has been a great experience and I would recommend this deale Keith Moreck made the process of purchasing a new car stress free and smoothe. Overall it has been a great experience and I would recommend this dealership and Keith. More

Awesome experience!! When I told a friend of mine I was looking for a new 4Runner, she referred me to Mario at Lithia in Springfield even though I live two hours away. Sh When I told a friend of mine I was looking for a new 4Runner, she referred me to Mario at Lithia in Springfield even though I live two hours away. She said he will give you a great deal, he won't jerk you around and you will get amazing customer service. Bottom line... "He will take care of you!" My friend was 110% correct. Mario called me and told me over the phone the price he would give me the car and when he could hand me the keys. He set me up with Keith who made all the arrangements and a few days later he called me to tell me the car was at the dealership and ready for me. When I arrived, Mario and Keith greeted me with a smile handed me the keys and before I knew it, I was driving my car home! The car was perfect and my experience couldn't have been any better! Thank you Mario & Keith!! More

Great people to work with I previously had some issues with an older car that was purchased and was in and out of the service department (which were very great to work with). I I previously had some issues with an older car that was purchased and was in and out of the service department (which were very great to work with). I was frustrated and brought it to the general managers attention and he did everything he could to get me into a reliable car that would last me for years to come. I could really tell that Mario and Keith really had pride in their work and always wanted their customer to leave happy. I am pleased with my purchase and would recommend this dealer. (Also the gentleman that dealt with all of my financial paperwork was wonderful but I do not recall his name) More

Superb customer service from afar Keith was sincerely one of the best and most honest car sales men I have ever had the pleasure of working with. My father has worked in the car indust Keith was sincerely one of the best and most honest car sales men I have ever had the pleasure of working with. My father has worked in the car industry for 20 years (service writing and managing a service department locally for a dealership with multiple auto makers.) To say the least I have had my own experiences with all different types of sales. Keith not only was informative but understood we needed time to make our decision and time to get things in order. We had a baby just one day before we picked up the car. I also might mention we traveled past 2 other Toyota dealerships to buy this car, specifically another Lithia Toyota dealership just 5 miles from our house. I really appreciated his understanding Nature regarding this life event. It wasn't fake or only in the interest of the sale. He even sent a nice thoughtful card and gift with our new purchase. He was very patient in dealing with my husband and I during this transaction. I was the initial contact and for obvious reasons became unavailable. His ability to be flexible with us and work with the two of us long distance sealed the deal for us. While USAA initially linked us to the dealership, we would be long standing customers because of Keith only. Thank you for the ease of purchase. More