Lithia Toyota of Springfield

Enjoyable experience I am a horrible judgmental person and even more so when it comes to purchasing cars from dealerships. I've written to corporate offices my displeasure I am a horrible judgmental person and even more so when it comes to purchasing cars from dealerships. I've written to corporate offices my displeasure from dealing with their sales reps. Not the case today! Mark your calendars ladies and gentlemen! Because today is the day I walked into a dealership excited but nervous and walked out as pleased and even more excited to drive my new (to me) SUV home. From beginning to end it was the best experience I've ever had at a dealership! Ever... I drove over 3 hours round trip to buy from Lithia Toyota and not one second was wasted (well maybe that part where I was in the slow lane). Keith Moreck was such a pleasure to work with. I appreciate that I have used the word "pleasure" or derivations that word quite a bit but that is because it is the most adequate word to use. Naturally, I'll recommend going to see Keith. He's honest, reliable, attentive and helpful. Not your stereotypical car salesman. I wish there were more like him. But since they aren't - he has a repeat customer, for sure! Although...I'm so happy with my vehicle, it'll be a while before I make another purchase! Thank you Keith!! More

Great customer service experience Keith Moreck made the process of purchasing a new car stress free and smoothe. Overall it has been a great experience and I would recommend this deale Keith Moreck made the process of purchasing a new car stress free and smoothe. Overall it has been a great experience and I would recommend this dealership and Keith. More

Awesome experience!! When I told a friend of mine I was looking for a new 4Runner, she referred me to Mario at Lithia in Springfield even though I live two hours away. Sh When I told a friend of mine I was looking for a new 4Runner, she referred me to Mario at Lithia in Springfield even though I live two hours away. She said he will give you a great deal, he won't jerk you around and you will get amazing customer service. Bottom line... "He will take care of you!" My friend was 110% correct. Mario called me and told me over the phone the price he would give me the car and when he could hand me the keys. He set me up with Keith who made all the arrangements and a few days later he called me to tell me the car was at the dealership and ready for me. When I arrived, Mario and Keith greeted me with a smile handed me the keys and before I knew it, I was driving my car home! The car was perfect and my experience couldn't have been any better! Thank you Mario & Keith!! More

Great people to work with I previously had some issues with an older car that was purchased and was in and out of the service department (which were very great to work with). I I previously had some issues with an older car that was purchased and was in and out of the service department (which were very great to work with). I was frustrated and brought it to the general managers attention and he did everything he could to get me into a reliable car that would last me for years to come. I could really tell that Mario and Keith really had pride in their work and always wanted their customer to leave happy. I am pleased with my purchase and would recommend this dealer. (Also the gentleman that dealt with all of my financial paperwork was wonderful but I do not recall his name) More

Superb customer service from afar Keith was sincerely one of the best and most honest car sales men I have ever had the pleasure of working with. My father has worked in the car indust Keith was sincerely one of the best and most honest car sales men I have ever had the pleasure of working with. My father has worked in the car industry for 20 years (service writing and managing a service department locally for a dealership with multiple auto makers.) To say the least I have had my own experiences with all different types of sales. Keith not only was informative but understood we needed time to make our decision and time to get things in order. We had a baby just one day before we picked up the car. I also might mention we traveled past 2 other Toyota dealerships to buy this car, specifically another Lithia Toyota dealership just 5 miles from our house. I really appreciated his understanding Nature regarding this life event. It wasn't fake or only in the interest of the sale. He even sent a nice thoughtful card and gift with our new purchase. He was very patient in dealing with my husband and I during this transaction. I was the initial contact and for obvious reasons became unavailable. His ability to be flexible with us and work with the two of us long distance sealed the deal for us. While USAA initially linked us to the dealership, we would be long standing customers because of Keith only. Thank you for the ease of purchase. More

One of my best car buying experiences This was a very nice transaction. I was dreading looking for another car after my last one was totaled in an accident. I was pleasantly surprised how This was a very nice transaction. I was dreading looking for another car after my last one was totaled in an accident. I was pleasantly surprised how different it was from other car buying experiences. No pressure, just suggestions on cars to try. No haggling over price. The price quoted was a great price and we took it. Thanks! More

2016 Tacoma. Worked with me over the phone before I made the 5 1/2 drive to come get it. We were even able to get a trade-in value for what I was bringing before Worked with me over the phone before I made the 5 1/2 drive to come get it. We were even able to get a trade-in value for what I was bringing before I left home. Staff was very attentive when I arrived. More

Excellent experience each time we purchase from this dealer Our experience has been amazing each time we come to purchase a vehicle. I am never disappointed and I leave feeling excited. Skip, Keith, Mark, Press Our experience has been amazing each time we come to purchase a vehicle. I am never disappointed and I leave feeling excited. Skip, Keith, Mark, Pressly and Steve provided service above and beyond and it has always been my experience and they are always top notch and professional. If you want the best experience and your wanting to purchase a Toyota visit Lithia Toyota in Springfield Oregon and you will not be disappointed. More

Keith Moreck is Amazing! Keith Moreck was amazing. He was very accommodating, helpful and friendly. He made the process of buying a car painless. We drove 4 hours one way t Keith Moreck was amazing. He was very accommodating, helpful and friendly. He made the process of buying a car painless. We drove 4 hours one way to buy a car. It was a leap of faith. I would make that leap again to buy another car from Keith. More

Time well spent Great service and wonderfull people who are their to help and not hinder or judge. Was worried about my financial situation and past credit. They work Great service and wonderfull people who are their to help and not hinder or judge. Was worried about my financial situation and past credit. They worked to not only get me truck i wanted but the best deal as well. Very much appreciated More