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Lithia Toyota of Springfield

Springfield, OR

4.8
1,516 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,516 reviews

April 12, 2024

Great being able to pull in to a quick lube atmosphere. Way better than the seemingly rude not caring attitudes from 3 service people when I went to Lithia Honda Medford. They made me feel like they didn More

by Just Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lube center
Apr 12, 2024 -

Lithia Toyota of Springfield responded

Bill, we're glad to know you had a positive experience at Lithia Toyota of Springfield. We always strive for top-notch service and it's great to see that reflected in your visit. Thanks for choosing us!

April 12, 2024

No appt. is necessary for an oil change and tire rotation. On a Saturday morning I was in an out in 15 minutes. More

by Kcpoggy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna Lepe
Apr 15, 2024 -

Lithia Toyota of Springfield responded

We're thrilled to know you had such a quick and efficient service visit at Lithia Toyota of Springfield! We strive for convenience, so it's great to see we hit the mark. Thanks for sharing your experience with us!

April 11, 2024

I mostly dealt with Leona at the service department recently for services on my 2007 Toyota Tundra. Although my bill was around 5,000 bucks, I couldn’t have been more pleased with Leona and Toyota, bec More

by Russ England
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leona
Apr 12, 2024 -

Lithia Toyota of Springfield responded

Russ, We want to thank you for the glowing review on behalf of our Lithia Toyota of Springfield team for the all-around top notch service and customer care on your Toyota Tundra. We're glad you're back on the road safely! Thanks for being a part of our Toyota family over the years.

April 09, 2024

The service department is top notch. Had my 60 k service and new tires and I swear my Highlander drives better than ever. The folks there always take care of me and got a Lyft to take More

by robpeel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Apr 10, 2024 -

Lithia Toyota of Springfield responded

Hey Rob, We are happy to hear your Highlander is driving better than ever and are glad to know our service department at Lithia Toyota of Springfield took great care of you and your 60K maintenance. We always aim for top-notch service! Thanks for the review!

April 05, 2024

Will the salesperson was great he insisted on a test driving several cars he went and got them and brought them to us he wasn't worried about how long our test drive was he was great the salesman was gr More

by Don
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hull
Apr 05, 2024 -

Lithia Toyota of Springfield responded

Congratulations, Don! It's fantastic to know that Will provided such a great car buying experience and helpful test drives for you at Lithia Toyota of Springfield. We appreciate your kind words and are glad you found the perfect car!

April 05, 2024

The Salesman Will and the Finance Manager Dennis was Great… We had a very pleasant experience the best we have had at a car dealership… The would recommend this place to everyone… Our Daughter bought he More

by Dawn Allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Will Folimann
Apr 05, 2024 -

Lithia Toyota of Springfield responded

Hi Dawn, we enjoyed hearing about your experience with Will and Dennis at Lithia Toyota of Springfield. We appreciate your recommendation and hope you enjoy the new car!

April 05, 2024

Service Department techs were phenomenal. 30- 40 minutes wait but once in the bay, the team of two, doing record keeping/oil change/tire rotation were efficient, professional and kind. They i More

by Jane
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young woman and man in first bay to the left
Apr 08, 2024 -

Lithia Toyota of Springfield responded

Hey Jane, Thank you for the tremendous 5-star rating! We're glad to know our service department at Lithia Toyota of Springfield met your expectations! We appreciate the shout-out and look forward to assisting you with future services. Safe travels until then!

April 04, 2024

Great, friendly service and competitive price to have a tow package installed on my Highlander. More

by lynn00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 05, 2024 -

Lithia Toyota of Springfield responded

Hi Lynn, Thank you for the kind review! We love hearing from our customers and are happy you received great, friendly and competive service at the time of your tow package installation. Enjoy every mile in your Toyota Highlander from all of us at Lithia Toyota of Springfield!

March 31, 2024

We were treated respectfully and given as much time as needed to decide on the van of our dreams. They made the process extremely simple and were able to get us financed at a price we could afford. Kudos More

by Godis4me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narayan Prasad
Apr 01, 2024 -

Lithia Toyota of Springfield responded

We're delighted to know that Norm and the rest of our team at Lithia Toyota of Springfield were able to help you find your dream van! We appreciate your kind words, and we look forward to helping out any friends or family members in need. Safe travels with your new vehicle!

March 30, 2024

Stephanie in the service department is So well versed in customer service. She is always positive, Kind and helpful. More

by WyattR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Apr 01, 2024 -

Lithia Toyota of Springfield responded

Wyatt, Your positive feedback means so much to us at Lithia Toyota of Springfield. Thank you for sharing Stephanie's positive and helpful service as this is the kind of service experience we feel all our guests should have. We hope to see you again in the future!

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