Lithia Toyota of Springfield

Good prices and fountain soda We recently purchased a van at this dealership. I started the process online before coming into the dealership. We chose this dealership because of th We recently purchased a van at this dealership. I started the process online before coming into the dealership. We chose this dealership because of the selection and pricing. The dealership building itself was the modern Toyota thing, though much smaller than other dealerships I have been to. The Internet sales team members were patient and friendly. The finance guy was pretty straight forward and didn't come across as pushy at all. Overall, we would have liked to have compromised on a better price. We were told they don't negotiate, so we kind of felt out of options, especially after having been there for a few hours. In the end, we got a nice van at a fair price, but didn't leave feeling like we got a good deal. More

car purchase Good service, you found the car I was looking for, Process moved smoothly due to the professionalism of my salesperson, Jake'; and the ability of the Good service, you found the car I was looking for, Process moved smoothly due to the professionalism of my salesperson, Jake'; and the ability of the money person to mediate where there was a disagreement. More

Comfortable used car buying experience I started my day with an internet search for the car I've been looking for, Fiat 500, and several used cars were available for sale. I submitted my I started my day with an internet search for the car I've been looking for, Fiat 500, and several used cars were available for sale. I submitted my contact info to all and Keith of Lithia was the only one to respond immediately. He was quick but not pushy. When I met him at the dealership a few hours later I could see the car was a good fit for me and Keith was patient with all my questions. I am inexperienced with buying a car on a payment system, I've prefered to pay cash. Keith never indicated my questions were stupid, he helped me understand the process. His approach was comfortable and allowed me space to decide what to do. More

Great service There was no pressure selling. Jeremy listened to all our questions patiently and was able to answer them all. He was very respectful, friendly, and m There was no pressure selling. Jeremy listened to all our questions patiently and was able to answer them all. He was very respectful, friendly, and made the process easy. I felt comfortable at this place. More

Jeremy was very kind and helpful I really appreciate his ha. Jeremy was excellent in service and integrity. He was kind, attentive and honest. I would recommend him to anyone in my friends or family. I look for Jeremy was excellent in service and integrity. He was kind, attentive and honest. I would recommend him to anyone in my friends or family. I look forward to working with him in the future. More

Great people I was very impressed with all of the staff in my purchase. Jeremy the sales guy was very personable and helpful all along the way. I was very impressed with all of the staff in my purchase. Jeremy the sales guy was very personable and helpful all along the way. More

Tundra Lithia gets it done. Transparent, quick and direct. No games. They respect your time. Was able to get what I want for the best price in town. Lithia gets it done. Transparent, quick and direct. No games. They respect your time. Was able to get what I want for the best price in town. More

Happy Marcola customers! We want to thank Rinnell and Norman, especially, and all the crew, at Springfield Lithia Toyota for helping us to purchase our brand-new Rav-4 in Dece We want to thank Rinnell and Norman, especially, and all the crew, at Springfield Lithia Toyota for helping us to purchase our brand-new Rav-4 in December 2016. We got such a great deal on my favorite car. Your assistance was so appreciated. You both were so helpful where it counts......showing us vehicle options, walking us thru the whole process, helping us get acquainted with all the wonderful features, and also the finance folks making this a deal that is affordable to our budget, which includes lots of options for the longterm care of this lovely car. We will appreciate all the tips and guidance you offer in the months to come, when you welcome us to come back in for more assistance We've had the sealant applied, and your service department are just as cordial, prompt, thorough, and helpful as the sales people. We are sharing our story and recommending your dealership to everyone we know. Thanks so much! Lois and Phil Roberts, Marcola, Oregon More

Easy purchasing Very good salesperson. Rinnell Cusack. No pressure. Good explanation of model difference. Explained the additional items very well. Easy signing proce Very good salesperson. Rinnell Cusack. No pressure. Good explanation of model difference. Explained the additional items very well. Easy signing process. Allowed dog to get in the car. Dog friendly dealership. More

No pressure, friendly service. I inquired with Lithia through Costco's car buying program. I had a call from Keith within 15 minutes of my inquiry and made arrangements to go see/t I inquired with Lithia through Costco's car buying program. I had a call from Keith within 15 minutes of my inquiry and made arrangements to go see/test drive a vehicle. When I got there, Keith was use so he introduced me to Tim. We went for a spin in a 2015 Toyota Tacoma. There was no pressure at all, we came back to the dealership and talked a bit about price and options, again - no pressure, no back and forth with the xxI guy. Steve prepared my paperwork, I signed it and off I went. Super easy, no hassle, and I got my dream rig. Great experience with Lithia. More