Lithia Toyota of Springfield

I had a wonderful experience! I was pleased to get into a new vehicle. And the customer service was awesome and friendly. Walked me through everything that I needed to know on my I was pleased to get into a new vehicle. And the customer service was awesome and friendly. Walked me through everything that I needed to know on my new vehicle. Thank you again..... More

Easiest vehicle purchase They gave me a great price, sent me a video of the Tundra, and gave me time to make a decision (no pressure). The salesman Tim Mahn was very knowledg They gave me a great price, sent me a video of the Tundra, and gave me time to make a decision (no pressure). The salesman Tim Mahn was very knowledgeable and helped us get it setup with a lift kit install. He took the time to connect our phones to the pickup and configured them to the navigation, while teaching us what to do. He was GREAT! More

I had a wonderful experience! I had a stress free experience. I will recommend lithia Toyota to all my friends and family. I will return to lithia Toyota for my future purchases. I had a stress free experience. I will recommend lithia Toyota to all my friends and family. I will return to lithia Toyota for my future purchases. More

Easiest car purchase ever This was by far the easiest and most efficient new car purchase I have ever made. The experience was fast, friendly, and they offer the best pricing b This was by far the easiest and most efficient new car purchase I have ever made. The experience was fast, friendly, and they offer the best pricing by far. More

Luxury We stopped by the dealership to look at the used vehicle inventory. Michael greeted us and helped us look at some SUVs. We found an SUV we liked and w We stopped by the dealership to look at the used vehicle inventory. Michael greeted us and helped us look at some SUVs. We found an SUV we liked and we started Looking at the figures. Michael had another customer that came in which he had to attend to so he introduced us to Trevor. Trevor picked up right where Michael left off. Trevor and Mark worked to get us the deal we wanted but the numbers didn't work for us on the used SUV. Mark suggested leasing a new SUV which we had not thought about and had not considered as an option. We look at the 2017 RAV 4 and found the one we loved. It was the XLE model. We again worked the numbers and this time everything worked out. Trevor and Mark were great and listened to us and really worked with us. I would have never thought I would have a new SUV with a better deal than I could have expected. My wife loves her new "luxury" SUV, which is absolutely beautiful. Thanks guys. More

Low pressure. Went out and looked for a new Toyota 4 runner and was pleasantly surprised with how good the service and sales guy treated me. I hate the 'car buying' Went out and looked for a new Toyota 4 runner and was pleasantly surprised with how good the service and sales guy treated me. I hate the 'car buying' but Chris Vann really gave me a good impression on the company and helped me pick out exactly what I wanted. Highly recommend More

The "Lithia Experience" Keith Moreck was absolutely timely and on-point since the early start of my query in looking for the exact vehicle I wanted. He located the SR5 and k Keith Moreck was absolutely timely and on-point since the early start of my query in looking for the exact vehicle I wanted. He located the SR5 and kept us well inform to where it was initially and specific locations until it arrived in S'field. Very polite, knowledgeable , and experienced! Good man to have at the other end of internet sales! Aside from this, I still cannot understand why the vehicle ended up with 25 miles on the odometer prior to my purchase? I still cannot believe that the DMV cost me $425.00 for the four years...something is amiss here! Was there a fee involve in the paperwork that was not explained to me? I feel that the "true car" value was somewhere i.e. $32,696...you folks receive manufacturer incentives, there were no rebates, etc. I am sure that you folks could have made me an allowance and negotiated the minus $300.00 I requested at the table...after all, we did pay "cash" and there were no other debt burdens from my side. Need to be a little more transparent! Be advised that we made two trips to S'field,...75 miles each way. More

Buying a new car I did my homework on Edmunds.com to get the make and model I wanted. Then got a price between msrp and invoice on the same site. I prefer to trade I did my homework on Edmunds.com to get the make and model I wanted. Then got a price between msrp and invoice on the same site. I prefer to trade locally if they are competitive with dealerships in a 70 mile radius. 5 dealers sent me quotes for the specific model I described on Edmunds. There are 2 local Toyota dealers in Eugene, Kendall and Lithia. Lithia's price tied 1 other distant dealer and Kendall tied for highest price. The salesman Michael Lecuyer at Lithia was especially informative and pleasant to work with. Keith, the internet guy that I initially contacted through the Edmunds quote had the day off but provided follow up with Michael calling me to setup an appointment that day. So so we met Michael that afternoon and had our Highlander about 2 hrs later. This was the best and easiest car purchase I've made in 40+ years buying 6 cars and 2 trucks. All 3 salesmen were low pressure and informative but Michael made the deal for us. More

very helpful, knowledgeable, polite, clear, and timely We were met at the door with a smile, introduced to salesperson, asked what wanted, shown vehicles, given answers to ?'s, given time to decide, polit We were met at the door with a smile, introduced to salesperson, asked what wanted, shown vehicles, given answers to ?'s, given time to decide, politely and quickly ushered through paperwork to close the purchase of a new tundra truck. More

No hassle,honest and friendly service. Don Hogan and Mario made my truck buying experience very easy. They were very straightforward. No games. Told me exactly what I could get and I Don Hogan and Mario made my truck buying experience very easy. They were very straightforward. No games. Told me exactly what I could get and I told them what I wanted. Then they made it happen! Mario and the service department made sure my vehicle was ready for the road. Fast friendly service that took the worries out of making a big purchase. . Mario and his team have earned mine and my familys business for life. Thank you. More