Lithia Toyota of Springfield

Liked working with Hamad Al-Meliky We had a comfortable and not over pushy sales experience when buying our car from Hamad today. I do not like to work with and will not buy a car from We had a comfortable and not over pushy sales experience when buying our car from Hamad today. I do not like to work with and will not buy a car from an over pushy, fake salesperson. When the other salesman didn't show up to meet us, Hamad offered to help us out and was not the typical over pushy 'used car salesman' that we are used to encountering, which made the whole buying experience way more pleasant. I would definitely recommend him to friends looking to buy a car in the future. He really seemed like he had our best interest in mind when helping us. The only complaint I had was that the car only came with one key and to order another one, it costs $290, which is ridiculous. Even though it is a used car, I feel like the dealership could help supply a spare key. More

Great experience Jeremy and Keith were both excellent to work with. They made it easy to buy the car. They even brought if home for me, since I had a vehicle with me Jeremy and Keith were both excellent to work with. They made it easy to buy the car. They even brought if home for me, since I had a vehicle with me. More

Absolutely amazing experience! The people at Lithia Toyota are great,very friendly, informative, and get things done quickly. They are always available to answer any questions that The people at Lithia Toyota are great,very friendly, informative, and get things done quickly. They are always available to answer any questions that may come up after you leave with your new car. I really love going there, and will continue to go there for any of my car needs. More

Well taken care of. Bought used car. Called ahead and talked about what i was looking for. They hada car ready for us to test drive and paperwork fairly well organized Bought used car. Called ahead and talked about what i was looking for. They hada car ready for us to test drive and paperwork fairly well organized More

Excellent Don was excellent and friendly and made us feel like we were family he was encouraging and made us feel positive and kept on top of the bank to get be Don was excellent and friendly and made us feel like we were family he was encouraging and made us feel positive and kept on top of the bank to get best option for us More

Great buying experience. Our sales guy Hamad made sure that we got into the vehicle we wanted. He was professional and helpful throughout the process, we are very happy with Our sales guy Hamad made sure that we got into the vehicle we wanted. He was professional and helpful throughout the process, we are very happy with our experience. Thanks Hamad and Lithia Toyota! More

Honest business with excellent customer service Hamad Al-meliky provided answers to all of my questions and was extremely professional and helpful throughout the process. I will definitely do busine Hamad Al-meliky provided answers to all of my questions and was extremely professional and helpful throughout the process. I will definitely do business with Hamad in the future. More

Pleasant--no stress This was the most pleasant experience I have ever had in purchasing a car. Everyone was so helpful and courteous. Many thanks to all--I love my new This was the most pleasant experience I have ever had in purchasing a car. Everyone was so helpful and courteous. Many thanks to all--I love my new car! More

Internet sales This was the easiest purchase we have ever made. We love our first Prius so we purchased a second. Thank you Keith for making this so easy! This was the easiest purchase we have ever made. We love our first Prius so we purchased a second. Thank you Keith for making this so easy! More

Never Been So Easy To Buy A Car WOW! So Impressed! On Top Of It! Went to Coos Bay Toyota on Tuesday and looked at their Highlanders, not many to choose from and couldn't get what we WOW! So Impressed! On Top Of It! Went to Coos Bay Toyota on Tuesday and looked at their Highlanders, not many to choose from and couldn't get what we wanted. Came home, got on line and put in what we wanted and how much we wanted to spend. With-in an hour Keith from Lithia Toyota in Springfield had sent us an email with pictures and all of the information about a Highlander that was right for us. So Wednesday morning we drove into Springfield and met Keith at 9:30 and he had the Highlander washed and ready to go. We made him take us for a ride and show us all of the bells and whistles. Then we decided that we needed one more thing (a tow package), he got on his computer and found one just for us. It had just been delivered and needed to be unwrapped, inspected and washed. So while they were getting it ready we did the paper work and we were out of there by 12:30. Also while we were in Coos Bay we needed to get our oil changed and there was a recall on our Tundra. No one was in their bay getting their oil changed, but they said that we needed to make an appointment and couldn't help us. Thank you Marc (express service manager at Lithia Toyota) He got our Tundra in and changed the oil and repaired the recall and we didn't even need an appointment. Great experience! Everyone was very friendly and there was free soft drinks and popcorn while we waited. Only one complaint: Keith said there will fresh cookies in a little bit, but they got everything done before the cookies came out. Thanks Keith, Marc & Eric for a great experience R & R Engelman More