Lithia Toyota of Springfield

Easy and Straightforward I have nothing but good things to say about our experience with Lithia Toyota of Springfield. We did our research locally in Washington State and dec I have nothing but good things to say about our experience with Lithia Toyota of Springfield. We did our research locally in Washington State and decided on a Prius. On a recommendation we contacted Lithia by email before we purchased. Lithia beat our local price by enough that it made the two hour trip to Springfield worth the effort. Keith had everything ready for us when we arrived, and there was no haggling over the price he had quoted to us in his email. Paperwork took a mere hour, and our lesson on all the high-tech goodies in our new Prius another half an hour. Never thought I could use the word "pleasant" in conjunction with "car purchase"! But it was a pleasant and enjoyable transaction. And we love our new car! More

Toyota car purchase The vehicle purchase was without pressure and the 'typical' car sales tactics. I would purchase from this dealer again. Internet sales team worked wel The vehicle purchase was without pressure and the 'typical' car sales tactics. I would purchase from this dealer again. Internet sales team worked well and were professional. More

Platinum Sequoia The time came to put a new vehicle in our driveway. With the local reputation of this dealership we gave it a shot. I would have to say expectations w The time came to put a new vehicle in our driveway. With the local reputation of this dealership we gave it a shot. I would have to say expectations were for sure exceeded. Quick, easy, beyond fair, and treated us as people not money. Will definitely recommend and go back for future transportation needs. More

Great Experience Got my new Tundra from these guys and I love it. I live in Portland, but made the trip to Springfield. Keith got me the best deal and made sure to fin Got my new Tundra from these guys and I love it. I live in Portland, but made the trip to Springfield. Keith got me the best deal and made sure to find me exactly what I wanted. Quick to respond to any questions(I had a lot of them, 60 emails, several phone calls and some in person questions) and helpful in helping me find the right combination of packages and options. It's the kind of customer attention it is difficult to find these days. More

Third time as charmed as first two This my third purchase at Lithia since 2010. I keep coming back because they make it so easy. This is the second time I've worked directly with Keith This my third purchase at Lithia since 2010. I keep coming back because they make it so easy. This is the second time I've worked directly with Keith Moreck. He is exceptionally warm, pleasant and efficient. In short, a pleasure to work with. His word is solid and there's no pushing or cajoling. It's like working with a friend. How many car buyers can say that? More

Great and helpful people. Walked in for a specific vehicle, with a low credit score and a trade in that was being financed. Met Jeremy at Lithia Toyota of Springfield, and he m Walked in for a specific vehicle, with a low credit score and a trade in that was being financed. Met Jeremy at Lithia Toyota of Springfield, and he made it happen for me and my family. Thank you for the help with the new awesome car we owe. More

Good prices and fountain soda We recently purchased a van at this dealership. I started the process online before coming into the dealership. We chose this dealership because of th We recently purchased a van at this dealership. I started the process online before coming into the dealership. We chose this dealership because of the selection and pricing. The dealership building itself was the modern Toyota thing, though much smaller than other dealerships I have been to. The Internet sales team members were patient and friendly. The finance guy was pretty straight forward and didn't come across as pushy at all. Overall, we would have liked to have compromised on a better price. We were told they don't negotiate, so we kind of felt out of options, especially after having been there for a few hours. In the end, we got a nice van at a fair price, but didn't leave feeling like we got a good deal. More

car purchase Good service, you found the car I was looking for, Process moved smoothly due to the professionalism of my salesperson, Jake'; and the ability of the Good service, you found the car I was looking for, Process moved smoothly due to the professionalism of my salesperson, Jake'; and the ability of the money person to mediate where there was a disagreement. More

Comfortable used car buying experience I started my day with an internet search for the car I've been looking for, Fiat 500, and several used cars were available for sale. I submitted my I started my day with an internet search for the car I've been looking for, Fiat 500, and several used cars were available for sale. I submitted my contact info to all and Keith of Lithia was the only one to respond immediately. He was quick but not pushy. When I met him at the dealership a few hours later I could see the car was a good fit for me and Keith was patient with all my questions. I am inexperienced with buying a car on a payment system, I've prefered to pay cash. Keith never indicated my questions were stupid, he helped me understand the process. His approach was comfortable and allowed me space to decide what to do. More

Great service There was no pressure selling. Jeremy listened to all our questions patiently and was able to answer them all. He was very respectful, friendly, and m There was no pressure selling. Jeremy listened to all our questions patiently and was able to answer them all. He was very respectful, friendly, and made the process easy. I felt comfortable at this place. More