Lithia Toyota of Springfield

Brand new car They worked really hard to get me into a new car. Haven't owned a brand new car in a very long time. They were able to get me into a new car even with They worked really hard to get me into a new car. Haven't owned a brand new car in a very long time. They were able to get me into a new car even with my bad credit. Great group to work with. Didn't make me feel stupid. Would buy from these guys again More

Best car buying experience I've ever had! My salesman Rodney Kellum is a great guy and very easy to talk to I felt very comfortable with the deal and my wife was happy which is very impressive My salesman Rodney Kellum is a great guy and very easy to talk to I felt very comfortable with the deal and my wife was happy which is very impressive because she does not like salesman. The finance guy was also a great guy and got us right in and on the road quickly. Lithia has earned my future business and I will send everyone I know their way. More

Very satisfied They were straightforward and easy to work with.very pleasant transaction through the whole process. Will be referring to friends etc...Keith Moreck w They were straightforward and easy to work with.very pleasant transaction through the whole process. Will be referring to friends etc...Keith Moreck was great. More

The meme says it all "We make it easy" I'm giving a five star review for the quality of service I received because it was earned. I made an appointment with Keith in Internet sales and when I'm giving a five star review for the quality of service I received because it was earned. I made an appointment with Keith in Internet sales and when I got to the dealership, the car I was interested in was front and center and I was immediately greeted by an employee who found Keith for me within less than two minutes. He showed me the details of the car and we then took a test drive. I liked the car and within the hour the paperwork was complete and I was ready to go home. Keith then went the extra mile and drove the vehicle to my house as I didn't trade in my primary ride, and a second employee followed to deliver him back to the dealership. A low key, no pressure experience that is antithetical to the normal car buying experience. Five star service and highly recommended! More

Unethical Dealership The dealership confirmed to sell me a used RAV4 via email today and 2 hours later revoked on their commitment telling me I had to be onsite in order t The dealership confirmed to sell me a used RAV4 via email today and 2 hours later revoked on their commitment telling me I had to be onsite in order to buy the vehicle today. I am an out of state buyer which the salesman knew. No way I can get there today. I feel totally jerked around and that they were unethical in the way they handled this deal. They made a commitment but general manage wouldn't uphold the deal. Where is the customer satisfaction? Guess they don't care. More

Friendly and really knowledgeable. Takes the stress out! I worked with Trevor at Lithia of Springfield and it was like purchasing from a friend. Really nice knowledgeable and honest. Never felt like he was p I worked with Trevor at Lithia of Springfield and it was like purchasing from a friend. Really nice knowledgeable and honest. Never felt like he was pushing anything that I didn't want. I for sure would recommend him and Lithia to anyone who asks. Thank you Trevor and Mark for helping me buy my first brand new car! More

First Ever Brand New Car I ended up driving from Ashland to Springfield (175 miles) to buy my first ever brand new car from this dealer. I bought my last used vehicle from an I ended up driving from Ashland to Springfield (175 miles) to buy my first ever brand new car from this dealer. I bought my last used vehicle from an awesome salesmen at Wheeler Toyota in Grants Pass as the ones at the Medford Lithia Toyota were more aggressive and annoying than mosquitoes. Unfortunately, at the time I needed to buy this vehicle Wheeler didn't have the selection nor the prices of Springfield. As a female, shopping for cars where you don't already have a relationship estblished can be a difficult and frustrating experience. Combined with the fact that my local Lithia dealer still had the same pushy and machismo attitudes, I was very hesitant to travel so far for possibly a similar experience. But Keith Moreck made the whole process virtually painless. Instead of trying to sell me the most expensive one or something they just wanted to move off their lot, he took the time to figure out my preferences. He even went a step further and combined the ideas of what I liked with my current and future needs for a vehicle. He also recognized that I was coming from such a long distance and had to return home as soon as possible to care for animals. So when I arrived, he had all available cars in the model and trim I was interested in pulled up to the front. He discussed the comparative pros and cons for each one and encouraged me to try them all out to help me narrow down my choice. He was very prompt and detailed in all our communications via email, phone, and text and never left me with the feeling of being pestered nor forgotten. In person, his straightforward and realistic approach to selling cars was refreshing. I would recommend this dealership, and more specifically Keith Moreck, to anyone interested in a hassle-free and enjoyable experience. More

Excellent Experience Got a "new to me" Toyota Tacoma at the end of March and Ron Corbett was very helpful and personable. He took the time to show me trucks with my prefer Got a "new to me" Toyota Tacoma at the end of March and Ron Corbett was very helpful and personable. He took the time to show me trucks with my preferences and was not pushy in his approach. When I returned to have the truck sealed and for an oil change, the service department staff were efficient and friendly. The entire experience with all of the staff was very pleasant. More

A VERY FRIENDLY AND PLEASANT Right from the start Keith sent me information I needed to learn about the car I was interested in purchasing. He was very helpful when I made my fir Right from the start Keith sent me information I needed to learn about the car I was interested in purchasing. He was very helpful when I made my first visit to the dealership showing me the cars and answering my concerns. He never pressured me to make a choice but always sent me the information that I needed and was very quick in getting back to me. I made another trip and learned more and them on the 3rd trip I decided to purchase but the color I wanted was not in stock so he looked and found when it would be in and kept me update to when it would be here. I then asked him about the next level and wanted to know if they had it in the color I wanted and what the price would be , he got right back to me with the information after looking it all over I decided to purchase it instead and set up a time to meet him at the dealership. After a test drive I said I wanted it and he then led me thru the process on making the purchase making sure I understood it all. I would highly recommend Keith and the dealership! Everyone I worked with were friendly and helpful. Keith made sure I understood the working and set up items in the car before I left with it and also told me to come back anytime I need more help. It was a very pleasant experience since I hadn't bought a car in 12 years. More

Great and friendly experience Keith Moreck, worked very hard and stay in touch with me,and help make our purchase enjoyable. The service on this sell could not get any better thank Keith Moreck, worked very hard and stay in touch with me,and help make our purchase enjoyable. The service on this sell could not get any better thanks to Keith's experience in sales.Will do business again with Lithia Toyota of Springfield . The best experience in buying a car. More