Lithia Toyota of Springfield

Great Experience Very helpful and a friendly atmosphere. All questions answered and not pressured to buy something we didn't need. The experience was positive and reco Very helpful and a friendly atmosphere. All questions answered and not pressured to buy something we didn't need. The experience was positive and recommend this dealership to everyone looking for a quality toyota! More

Great car buying experience Hamad was very helpful in my car buying experience. It was quick and easy. It was a low stress experience and I will definitely return for future purc Hamad was very helpful in my car buying experience. It was quick and easy. It was a low stress experience and I will definitely return for future purchases. Thank you lithia for making the car buying process simple. More

Great service Great team of folks who were first and foremost not pushy and were all very honest in their dealings. I wasn’t the easiest customer and everyone put u Great team of folks who were first and foremost not pushy and were all very honest in their dealings. I wasn’t the easiest customer and everyone put up with me. They were all kind and patient and taught me a few things about car sales. Very pleased with my service and my new truck. I feel I got a good deal as well. More

Efficient and Excellent Service Oil change and lubrication completed efficiently and expertly. Waiting time was minimal--as a Lithia car purchaser we were moved from the Quick Servi Oil change and lubrication completed efficiently and expertly. Waiting time was minimal--as a Lithia car purchaser we were moved from the Quick Service area (which would have involved an additional 30 minute wait) to the regular service area, where immediate attention was available. Everything handled well. More

Good experience Overall experience was good. Keith was very helpful and it was nice to be able to communicate with him via email or text before we came in. Keith was Overall experience was good. Keith was very helpful and it was nice to be able to communicate with him via email or text before we came in. Keith was quick to respond. The only other thing I can say is I would like to deal with just one person to make all the selling/trade in decisions. That being said that’s one minor detail out of an overall great experience. More

Oil change Fast service friendly people, clean facilities. Employees listen to your concerns, reasonable estimates and cars are promised when they day they'll be Fast service friendly people, clean facilities. Employees listen to your concerns, reasonable estimates and cars are promised when they day they'll be done or sooner. Service writers are in contact with customers when vehicles are dropped off, estimates are not over what is written.. More

Service Director Greg This service director and Sales associate responded perfectly to my concerns about a previous experience I had had at the lube and oil service center. This service director and Sales associate responded perfectly to my concerns about a previous experience I had had at the lube and oil service center. He made adjustments so that I felt much more comfortable Returning to the center and recommending it to others. More

Very posative Contact person was very professional, and courteous. I would recommend your sales people as customer oriented, friendlily, and knowledgeable. Mr. More Contact person was very professional, and courteous. I would recommend your sales people as customer oriented, friendlily, and knowledgeable. Mr. Moreck was insightful, and attentive to my questions, and gave through answers to them. I thank him for his efforts on my behalf. Douglas J. Page. More

Service is always a good experience I haven’t purchased a car from Lithia but use their service regularly for oil changes, scheduled maintenance and repairs and have always had prompt, I haven’t purchased a car from Lithia but use their service regularly for oil changes, scheduled maintenance and repairs and have always had prompt, courteous and fair treatment. I do wish they would add a little bonus of vacuuming your car if you have it in for any major service....after spending $800+ that would be a nice touch More

New Car Purchase Great experience with Sales Advisor. Ria. Helpful, caring, and attentive . New on the job but understands the value of great customer service . Very u Great experience with Sales Advisor. Ria. Helpful, caring, and attentive . New on the job but understands the value of great customer service . Very understanding on our needs and situation and have the patience to make it a good buying experience . More