Lithia Toyota of Springfield

Service was good. Staff Communication Below Average. I had excellent experience with my actual Toyota purchase experience, however, the Lithia Springfield Toyota service departnent staff really need to i I had excellent experience with my actual Toyota purchase experience, however, the Lithia Springfield Toyota service departnent staff really need to improve their communication in order to be clear, thorough, concise, prompt and professional regarding vehicle servicing particulars and repair warranty info. More

Car shopping made easier We recently purchased a 2019 Corolla with the help of Presley and Steve Bennett. Both were patient, Informative and friendly. Presley was especially We recently purchased a 2019 Corolla with the help of Presley and Steve Bennett. Both were patient, Informative and friendly. Presley was especially helpful in orienting us to the "bells and whistles" of our new car. Thank you. More

Professional Service. I made the phone call inquiring about a vehicle. Carfax was texted to me which was great. I made the appointment and the vehicle was ready to test dri I made the phone call inquiring about a vehicle. Carfax was texted to me which was great. I made the appointment and the vehicle was ready to test drive when I arrived. The process after that was professional without any hassle. I'd buy from them again. More

Like Family You guys treated us like family, and Presley went the extra mile! Thank you so much for your courtesy and professionalism. We love you guys!😍 You guys treated us like family, and Presley went the extra mile! Thank you so much for your courtesy and professionalism. We love you guys!😍 More

Keith Moreck We just moved here from Delaware and purchased a New Highlander there. The employees we dealt with tried to change the trade in numbers on us when we We just moved here from Delaware and purchased a New Highlander there. The employees we dealt with tried to change the trade in numbers on us when we met with the fianance person. Later, looking at the numbers, they also added a fee we were not told about. I had to threaten to cancel the deal then they corrected the amount owed. In contrast, Keith could not have been a better person to deal with. In fact, I may help my son by a vehicle through him too. He was fair, professional, and very polite. He could not have been a better person to represent your dealership. More

They showed us just what we were looking for. I gave this rating because it was very easy to make a time to see and drive the kind of car we were looking for. The salesman (Rodney) was very helpfu I gave this rating because it was very easy to make a time to see and drive the kind of car we were looking for. The salesman (Rodney) was very helpful and answered all our questions and some we didn’t think of at the time. Very helpful after the sale, too. More

Fast, best price freindly Compared to other dealers that I have dealt with, much easier, much faster, and product knowledge is great, great price and very fast and getting the Compared to other dealers that I have dealt with, much easier, much faster, and product knowledge is great, great price and very fast and getting the deal done. More

Very professional friendly and honest Keith was very pleasant and friendly Answered my questions honestly Was very complementary of competitors product Represents dealership very well Keith was very pleasant and friendly Answered my questions honestly Was very complementary of competitors product Represents dealership very well. Made the whole experience enjoyable More

great service They helped me get out of my trade and into a car I want to payoff. He was patient and didn’t pressure us into a quick decision. They helped me get out of my trade and into a car I want to payoff. He was patient and didn’t pressure us into a quick decision. More

Lithia Cares About Their Customers Ken and the service crew at Lithia always go above and beyond while taking care of my 30+ year old Land Cruiser. Fair, honest and stand behind their w Ken and the service crew at Lithia always go above and beyond while taking care of my 30+ year old Land Cruiser. Fair, honest and stand behind their work. Nothing more I could ask for. More