Lithia Toyota of Springfield

Best experience ever! Went to Lithia Toyota of Springfield to help our daughter lease a new car; had no intention of buying one for ourselves. Salesman Rodney Kellington w Went to Lithia Toyota of Springfield to help our daughter lease a new car; had no intention of buying one for ourselves. Salesman Rodney Kellington was extremely helpful and knowledgeable, yet we never felt pressured to buy. We felt that Rodney truly cared about us. Our paperwork was efficiently handled by Eric Edgar, who was juggling several customers; but he made us feel like we were his only customer. If we were to rate our experience at Lithia Toyota of Springfield on a scale of 1-10, they would get a 20! More

Keith Moreck is terrific! I was in the market for a used Subaru Outback and connected with Keith Moreck online. He was totally responsive and answered all my online questions. I was in the market for a used Subaru Outback and connected with Keith Moreck online. He was totally responsive and answered all my online questions. I went in to meet with him and look at the car. He was terrific about showing me the car without ANY pressure to buy it. I ended up buying a new Outback, instead of the used one, but if Keith sold Subarus instead of Toyotas, I would have definitely bought it from him! More

Great Dealership This is a quick, efficient and professional dealership from every department, including sales, service and parts. Lube service included. We plan to bu This is a quick, efficient and professional dealership from every department, including sales, service and parts. Lube service included. We plan to buy our next Toyota from this dealership as we did our last car (Used, Certified Toyota) More

Excellent customer service and great deals! I bought a new car at this Lithia and was very impressed with the service I received. The salesperson was very patient and I know I got the best deal! I bought a new car at this Lithia and was very impressed with the service I received. The salesperson was very patient and I know I got the best deal! They answers all my questions and exceed all my expectations. I would highly recommend Lithia Toyota in Springfield. More

Lost keys Service personnel were very knowledgeable of the solution to my problem. Solved in less than an hour and the price was a bit less than what was quoted Service personnel were very knowledgeable of the solution to my problem. Solved in less than an hour and the price was a bit less than what was quoted. More

Friendly Customer Service Keith is very friendly and helpful. I found the car on line and Keith contacted my after I inquiry by email. He keeps me update the status and go thro Keith is very friendly and helpful. I found the car on line and Keith contacted my after I inquiry by email. He keeps me update the status and go through the entire process. Also, he is very nice to help drive the car when I return my rental car. More

Friendly Service From the first person that greeted me, everyone was very friendly and very polite. Always saying “Ma’am “. Also, always saying please and thank you. B From the first person that greeted me, everyone was very friendly and very polite. Always saying “Ma’am “. Also, always saying please and thank you. Before I pulled out and left they asked me how my visit was and was I happy and do I have any questions. So, I was very happy with the whole expierence. I was quoted under one hour when I pulled in. Took just under an hour . I was happy the time frame quoted was exact as well.!! Thanks!!! More

No complaints We have no complaints. All the people that I spoke with were helpful and friendly. The truck was accurately described and was priced fairly thanks We have no complaints. All the people that I spoke with were helpful and friendly. The truck was accurately described and was priced fairly thanks More

Great dealership with great customer service! I wouldn’t go anywhere else to buy a car,these guys are always friendly, helpful, knowledgeable and make everything easy. I definitely recommend chec I wouldn’t go anywhere else to buy a car,these guys are always friendly, helpful, knowledgeable and make everything easy. I definitely recommend checking them out! More

Second family purchase at this dealership with more to come Will plan to refer and use in the future. Everyone there strives to give excellent service and they're very attentive to customer wants and needs. We Will plan to refer and use in the future. Everyone there strives to give excellent service and they're very attentive to customer wants and needs. We had a specific set of goals when looking at different options, and Rodney zeroed right in and found the perfect auto. Saved us a lot of time and hassle right off the bat in doing so. Keith, Rodney, and Eric are personable, fair, and made us feel completely comfortable at every step along the way. This is where you want to go (and send people you care about!) if you're in the market to purchase. More