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Lithia Toyota of Springfield

Springfield, OR

Overview
Reviews
4.8
1,516 Reviews
Call Dealership (541) 225-5452
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163 S 9th St

Springfield, OR

97477

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Showing 1,516 reviews

June 05, 2024

Everyone was very courteous and informative. They were promt about getting the work.done.Thank you More

by Calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Report | Print
Jun 06, 2024 -

Lithia Toyota of Springfield responded

Thanks for sharing your courteous and informative experience with our Lithia Toyota of Springfield team. We look forward to serving you again in the future!

June 02, 2024

Great service and great people. Always use them for my Toyotas. I am totally satisfied with their work. More

by Dpherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz, Stephanie Cantrell
Report | Print
Jun 03, 2024 -

Lithia Toyota of Springfield responded

We appreciate your continued support of Lithia Toyota of Springfield. Thank you for trusting us with your Toyota's, we look forward to serving you again in the future!

May 30, 2024

The best I've ever experienced and highly recommend to anyone. Exceptionally nice and very professional and I truly appreciate them More

by blagouejamese6th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell, Rafe Haden, Adam Cisneros
Report | Print
May 30, 2024 -

Lithia Toyota of Springfield responded

Thank you for the high recommendation! We're delighted to hear that your experience at Lithia Toyota of Springfield was exceptional and professional. We appreciate your kind words!

May 28, 2024

Great service! Never a long wait time, everyone is polite and there is never a problem switching cars (I lease my car). More

by fay_athenasbooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea who serviced the car, a very young man.
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May 28, 2024 -

Lithia Toyota of Springfield responded

Congrats on your new lease, Fay! We're delighted that you enjoyed our customer service and find the leasing process smooth at Lithia Toyota of Springfield. Thanks for sharing your experience!

May 28, 2024

I've never been treated as well at any other dealership. Lithia has gone out of their way to meet whatever needs I have. I would highly recommend their service department as well as their sales people. More

by BINKY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lecuyer
Report | Print
May 28, 2024 -

Lithia Toyota of Springfield responded

Hello, we aim to earn customers for life through genuine care, transparency and professional service. Therefore, we could not be more pleased to read about your exceptional experiences with our Lithia Toyota of Springfield team. Thank you for being a customer of ours. We look forward to working with you again in the future!

May 28, 2024

I was glad that Will and Mike were easy to work with. I also thought Tony did a good job on the paperwork to finalize my purchase. I was especially glad no one tried to up- sell me and respect my time. More

by blissinor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Hull, Michael Lecuyer, Will Folimann
Report | Print
May 29, 2024 -

Lithia Toyota of Springfield responded

Blissinor, we're thrilled to know your recent purchase with Will, Mike and Tony was easy and respectable. It was a pleasure working with you at Lithia Toyota of Springfield. Enjoy your new ride and please don't ever hesitate to reach out to us with any questions.

May 27, 2024

I went in on my lunch hour for my 1st oil change hoping it wouldn’t take the whole time. WOW, they barely took 15 minutes! Including airing the tires and rotating them!! Awesome job Lithia! More

by Rlangkamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Report | Print
May 28, 2024 -

Lithia Toyota of Springfield responded

Hello, we're pleased to have exceeded your service expectations at Lithia Toyota of Springfield! Thank you for choosing to service your vehicle with our team. See you next time!

May 24, 2024

Busy morning but they moved all of us along quick for service . As far as the purchase experience, it was excellent. My salesperson, Rodney, was very knowledgeable and made the experience a breeze. The More

by jeremyw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Kellum, Mike Ortiz
Report | Print
May 28, 2024 -

Lithia Toyota of Springfield responded

Hi Jeremy, we aim for excellent customer service whether our guests, like youreself are here for sales or service! We're thrilled Rodney made your purchase experience smooth and that our team efficiently handled the busy morning. We look forward to seeing you again in the future at Lithia Toyota of Springfield!

May 22, 2024

Great and reliable service. No pressure and friendly associates. Will keep on top of the list for my next purchase. More

by chriscintron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Dietrich, Mark Aggson, Stephen Bennett, Christopher Vann
Report | Print
May 22, 2024 -

Lithia Toyota of Springfield responded

Chris, we're glad to know you found our service at Lithia Toyota of Springfield reliable and pressure-free. We look forward to assisting with your next purchase!

May 20, 2024

The service was top notch, and every employee was friendly and helpful. The service took much less time than I anticipated. More

by mnyegaard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Moreck
Report | Print
May 20, 2024 -

Lithia Toyota of Springfield responded

Thanks for the review, mnyegaard! We're glad to know that our team at Lithia Toyota of Springfield exceeded your expectations with their friendly and efficient service.

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