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Lithia Toyota of Springfield

Springfield, OR

4.8
1,623 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,623 reviews

December 04, 2024

The purchase process was well managed and didn't take too long. The service department has provided very good service. More

by aaronsasmor1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Presley, Stephanie Cantrell
Dec 05, 2024 -

Lithia Toyota of Springfield responded

Hey Aaron! Thank you for choosing us at Lithia Toyota of Springfield. We're happy to know you enjoyed your service visit with us. See you next time!

December 03, 2024

Friendly, professional staff on purchases (sales), finance, and in the service department. It's and enjoyable experience to deal with the friendly, helpful and knowledgeable staff with no pressure. More

by Norbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Stephen Bennett, Ken Anderson, Mike Ortiz, Stephanie Cantrell, Saryl Hoover, Adam Cisneros
Dec 03, 2024 -

Lithia Toyota of Springfield responded

Norbert, we're thirlled to have your business and to hear that you had an enjoyable experience with our team at Lithia Toyota of Springfield. Thank you for highlighting the friendly and professional service across all departments!

December 01, 2024

Blake and Rodney were a pleasure to do business with. Process was easy from start to finish. Thoughtful and sincere are not words I would typically use for a car dealer but they definitely apply with Lit More

by MACN54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Owings - Finance Manager , Rodney Kellum, Blake Bleisch, Saryl Hoover, Rafe Haden
Dec 02, 2024 -

Lithia Toyota of Springfield responded

Thank you for the glowing review! We're delighted to hear that Blake and Rodney made your experience at Lithia Toyota of Springfield so positive. We appreciate your recommendation and look forward to serving you again in the future!

December 01, 2024

Friendly, professional service. Easy to schedule appointments with knowledgeable staff. No pressure sales and add-ons. More

by c52olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Dec 02, 2024 -

Lithia Toyota of Springfield responded

Thank you for sharing your experience with us at Lithia Toyota of Springfield! We're delighted to hear that our team provided friendly and professional service without any pressure. We look forward to assisting you again in the future!

November 29, 2024

Lithia team did everything they said they would. A pleasure to deal with in every respect More

by Phglyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Rodney Kellum
Dec 02, 2024 -

Lithia Toyota of Springfield responded

We truly value your business and are thrilled to see our team has earned your 5-stars with the level of service put forth. Thank you for choosing us at Lithia Toyota of Springfield!

November 28, 2024

I had a great experience of finding out what exactly the issue was with my vehicle and how it needed to be fixed. I don't think anyone wants to have a huge repair bill and it can be upsetting. But I knew th More

by Benny D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna
Dec 02, 2024 -

Lithia Toyota of Springfield responded

Hi Benny! Thank you for sharing your repair experience with our Lithia Toyota of Springfield team. We strive for all-around great service and are happy to have been able to make that bill a little bit easier. Enjoy your travels ahead until next time!

November 27, 2024

Awesome customer service and technician service is very good always getting my oil changes and inspections done in a timely manner More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Steward
Nov 27, 2024 -

Lithia Toyota of Springfield responded

Alex, we're pleased to hear that our team at Lithia Toyota of Springfield consistently provides you with awesome customer service and timely maintenance. Thanks for your support!

November 21, 2024

We feel we can trust you which says a lot these days. Staff is polite. More

by pandjgarden
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor 🥰
Nov 21, 2024 -

Lithia Toyota of Springfield responded

Hello, Thank you for choosing us as your automotive store! We're pleased to have earned your trust here at Lithia Toyota of Springfield. You can count on us to assist you with your future sales and service. See you next time!

November 21, 2024

They have all been wonderful people to work with from purchase to my first service- would highly recommend! More

by Sheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Invoice says Leanne lepe, not sure name of man who did the work or who I spoke to on phone, all were great!
Nov 21, 2024 -

Lithia Toyota of Springfield responded

Sheryl, thank you for recommending Lithia Toyota of Springfield! We're delighted to hear that your experience from purchase to service has been wonderful. We look forward to seeing you again soon!

November 21, 2024

I’ve purchased 4 new vehicles from Lithia in the past 30 years. No pressue sales and a service department that has been extremely helpful whenever called upon. My experience with Lithia has always been gret More

by Corkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Corbertt, Ken Anderson
Nov 21, 2024 -

Lithia Toyota of Springfield responded

Hi Corkie, thank you for your loyalty and kind words about Lithia Toyota of Springfield! We're elated to hear that our sales and service teams have consistently met your expectations. We look forward to assisting you with any future needs!

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