Lithia Toyota of Springfield

Very helpful Keith was very helpful and understanding to my situation. He did everything he could to get me into the car I’m in now and I couldn’t thank him enough Keith was very helpful and understanding to my situation. He did everything he could to get me into the car I’m in now and I couldn’t thank him enough. I would highly recommend this dealership. More

Keith gets back to me immediately- great service! When I bought my first Highlander from Keith he was in constant contact to help me find a car. He was always available and returned calls, emails so q When I bought my first Highlander from Keith he was in constant contact to help me find a car. He was always available and returned calls, emails so quickly. I shopped other dealers from Eugene and Salem and never talked to the same salesperson twice at any of them. So when my new Highlander was totaled this month I contacted Keith again. He provided me with another Highlander very quickly and I am a happy customer. More

Great customer service with knowledgeable staff. Super helpful staff who knew what they were doing. Found what I was looking for and the process was quick and simple, not as stressful as I thought it Super helpful staff who knew what they were doing. Found what I was looking for and the process was quick and simple, not as stressful as I thought it would be. More

Could not have been any better Chris Vann was great, Good personality, Responded my email, Could not ask for anyone better. Nice showroom, Good price. Thought Kendell was good, but Chris Vann was great, Good personality, Responded my email, Could not ask for anyone better. Nice showroom, Good price. Thought Kendell was good, but LITHIA was nicer. More

Great experience! I recently decided to trade my 2015 4Runner for a new 2019 4Runner and couldn't be happier with my experience. I worked with Sales Representative Ryan I recently decided to trade my 2015 4Runner for a new 2019 4Runner and couldn't be happier with my experience. I worked with Sales Representative Ryan Rabern, Sales Manager Mark Aggson & Finance Manager Jon Timmons. I told them exactly what I was looking for and my monthly payment needs. 3 hours later was driving off the lot with a new 4Runner, fully covered with an extended warranty and gap insurance WITHOUT going over my requested monthly payment! And it was exactly what I had asked for exterior color, interior color, options, the whole package! No pressure just great information and helpful tips to make sure I made the most educated decision possible. I have also dealt with Ken Anderson in the service department on many occasions and I have never found a more attentive and helpful service technician. Needless to say I will not take my business elsewhere, Lithia Toyota has earned a lifetime customer and I will be sending all my friends and family their way! More

New Tundra!! I've been communicating through email with a few dealerships while looking for a new truck and Keith was by far the best!! Quick responses and great c I've been communicating through email with a few dealerships while looking for a new truck and Keith was by far the best!! Quick responses and great communication. I asked a ton of questions and would typically get a response within an hour. No pressure, honesty and great pricing! Other dealerships wouldn't even respond when I gave them the pricing I was looking for. Also, very knowledgable about all the the options and getting me set up in the truck when I picked it up. Great job!!! More

Easy process and friendly staff I had recently bought from another Dealer and can say this was a better experience. Straight forward deal, low pressure, and a reasonably quick proces I had recently bought from another Dealer and can say this was a better experience. Straight forward deal, low pressure, and a reasonably quick process. More

Great experience! Keith was patient, honest and knowledgeable. This was my first car buying experience, so I appreciated his thoroughness in explaining things to me. I Keith was patient, honest and knowledgeable. This was my first car buying experience, so I appreciated his thoroughness in explaining things to me. I had a wonderful experience and drove off with a great car! More

Great car buying experience! We had a great car buying experience with no pressure from the salesmen. Everyone that we spoke with was courteous and helpful. Even trading in our ol We had a great car buying experience with no pressure from the salesmen. Everyone that we spoke with was courteous and helpful. Even trading in our old car was simple and we feel like we received a reasonable price on it. Overall, a wonderful place to do business. More

If you're not in a hurry to buy, expect second rate service. First of, I will give them some credit. All of the salesmen I dealt with were very nice. I didn't feel any pressure to buy and when I told them I wasn First of, I will give them some credit. All of the salesmen I dealt with were very nice. I didn't feel any pressure to buy and when I told them I wasn't in a hurry to buy, I wasn't rushed off the lot. That's the reason I gave as least two stars. So I wanted to take my time picking out the perfect new car for me. Word of warning, if you want to take your time, you will get passed around to multiple salesmen. I don't like dealing with multiple people, I tried very hard to insist dealing with one guy when making appointments, but it was always someone different and given the excuse that he wasn't here today or was with another customer when I arrived to the dealership. Even after giving the name of the guy I wanted to meet.. Not sure they understand what an appointment is. Anyway, turns out the car I wanted, was at another dealership. I was told they will try and secure it and give me a call later that day, or the next morning. Call never came. I texted one of the many salesmen I dealt with (but specifically the one that told me he would call me.) He texted back, 'sorry had 8 customers come in' and nothing else. It took 3 days to finally get an answer via email, that "it had been sold." but was offered another similar car, for a couple thousand more. When I asked a question about it, I never got an email back. While I understand people are busy, and I always give them the benefit of the doubt.. But this was kind of crazy.. very simple questions went totally unanswered. I ended up just going to another dealership for the car I wanted. If you have an exact car in mind, with a fixed budget and aren't in a rush to buy.. You might want to save the headache and try another dealer. P.S. The car I wanted, that apparently sold.. was still at the other dealership. Pro Tip: If you have the VIN number of a car, you can simply google it and find the dealership that has it. More