Lithia Toyota of Springfield

Great customer service! Quick reply’s by email. I emailed about a Camry I was interested in and Keith wrote me back the next morning. We went back and forth for about a day. During that time the sa I emailed about a Camry I was interested in and Keith wrote me back the next morning. We went back and forth for about a day. During that time the sale had ended but he still honored the sale price! It was the exact car I wanted with low miles at a great price! More

Great experience Keith did a great job listening to our needs and finding us the right car. we had a great experience with Keith and will recommend him to our friends Keith did a great job listening to our needs and finding us the right car. we had a great experience with Keith and will recommend him to our friends More

Professional service. Keith Moreck was very professional, answered all our questions and did push us into anything. We really enjoyed our experience at Lithia Toyota of Spr Keith Moreck was very professional, answered all our questions and did push us into anything. We really enjoyed our experience at Lithia Toyota of Springfield. More

Dealer Rater / Service Rater The purchase was very professional, and everyone we worked with went well above expectations to make us feel valued and like the most important custom The purchase was very professional, and everyone we worked with went well above expectations to make us feel valued and like the most important customer to their business. They were straightforward, verified our expectations, answered questions efficiently, and stayed an hour after closing to allow us ample time to make our decision and complete all the paperwork. The staff was very friendly, provided excellent service, and stayed in touch with us, checking in on every step throughout the process. They made the entire family feel very comfortable, including bringing us popcorn, drinks, and hot dogs (during the Memorial holiday sale), while we completing the purchase process. We reached out to Keith Moreck after our on-line research and he emailed us information with a price reduction. We came in during a very busy afternoon, while Keith was working with multiple customers, so we also had the opportunity to work with Chris Loock. Chris patiently assisted us with multiple test drives, and numerous questions, prepping the truck and explaining some of the new truck’s operational functions. He made calls regarding inventory not on the lot, etc., to make sure we found the vehicle with the options and color we were looking for. Mark Aggson and Steve Bennett also did a great job with their part of the purchase process (final negotiations and financing), ensuring that the purchasing process was smooth. We enjoyed talking with them and appreciated the efficiency, kindness, and patience, even though it was an hour past closing time. Even during the week after the purchase, when our new Tundra had 2 mysterious flat tires, Keith continued to assist us, even on his days off. Greg Ziolkowski and Ken Anderson (Service Dept) worked the mystery problem and resolved it very professionally at no cost to us. The Service Dept kept us updated and made sure that we were well taken care of. We sincerely appreciated how hard they worked to get to the bottom of the unusual situation. What a great staff! More

New 2019 Tundra Great service and a smooth purchase. Did what they said they would do and offered exceptional options. After purchase upgrades were simple and easy Great service and a smooth purchase. Did what they said they would do and offered exceptional options. After purchase upgrades were simple and easy just across the street at the service center! More

Best car buying experience I went online unsure of what the out come would be. A few minutes later the dealer was in touch and had me on the road with just a few hours. We love I went online unsure of what the out come would be. A few minutes later the dealer was in touch and had me on the road with just a few hours. We love our new car.Thanks to Keith we got the XSE CAMRY with no pain at all. More

Ultra Tolerant My wife and I are 'ancient', but Keith and his co-workers worked hard to accommodate us. They were successful. Our new vehicle is what I've dreamed of My wife and I are 'ancient', but Keith and his co-workers worked hard to accommodate us. They were successful. Our new vehicle is what I've dreamed of. More

Plain good service Keith in Sales let me take all the time I needed to get familiar with (and show me) options available in the several models making up the 4Runner seri Keith in Sales let me take all the time I needed to get familiar with (and show me) options available in the several models making up the 4Runner series, which was new to me. Discussions of price, service, upgrades, and accessories all were practical and struck me as focused on my needs and wants rather than on any agency pressures to sell particular models. Once my mind was made up, the paperwork and financial details were completed as simply and quickly as I could hope for. I expect to drive this vehicle for many years, but if I decide to do otherwise, I'll check with Lithia before going elsewhere. More

Amazing! Fast and Efficient Excellent service - Keith was great! We came in knowing what vehicle we wanted to look at, but as Keith had it ready for us to test drive and was able Excellent service - Keith was great! We came in knowing what vehicle we wanted to look at, but as Keith had it ready for us to test drive and was able to work some numbers and we were able to come to an agreement quickly and efficiently. More

Keith is the man ! I would definitely recommend Lithia Toyota of Springfield to anyone looking to purchase a vehicle. Keith was on point and helped me get exactly what I I would definitely recommend Lithia Toyota of Springfield to anyone looking to purchase a vehicle. Keith was on point and helped me get exactly what I was looking for. This is the second vehicle I have purchased from this dealership and will definitely be back when I'm ready for another truck. More