Lithia Toyota of Springfield

New Tundra!! I've been communicating through email with a few dealerships while looking for a new truck and Keith was by far the best!! Quick responses and great c I've been communicating through email with a few dealerships while looking for a new truck and Keith was by far the best!! Quick responses and great communication. I asked a ton of questions and would typically get a response within an hour. No pressure, honesty and great pricing! Other dealerships wouldn't even respond when I gave them the pricing I was looking for. Also, very knowledgable about all the the options and getting me set up in the truck when I picked it up. Great job!!! More

Easy process and friendly staff I had recently bought from another Dealer and can say this was a better experience. Straight forward deal, low pressure, and a reasonably quick proces I had recently bought from another Dealer and can say this was a better experience. Straight forward deal, low pressure, and a reasonably quick process. More

Great experience! Keith was patient, honest and knowledgeable. This was my first car buying experience, so I appreciated his thoroughness in explaining things to me. I Keith was patient, honest and knowledgeable. This was my first car buying experience, so I appreciated his thoroughness in explaining things to me. I had a wonderful experience and drove off with a great car! More

Great car buying experience! We had a great car buying experience with no pressure from the salesmen. Everyone that we spoke with was courteous and helpful. Even trading in our ol We had a great car buying experience with no pressure from the salesmen. Everyone that we spoke with was courteous and helpful. Even trading in our old car was simple and we feel like we received a reasonable price on it. Overall, a wonderful place to do business. More

If you're not in a hurry to buy, expect second rate service. First of, I will give them some credit. All of the salesmen I dealt with were very nice. I didn't feel any pressure to buy and when I told them I wasn First of, I will give them some credit. All of the salesmen I dealt with were very nice. I didn't feel any pressure to buy and when I told them I wasn't in a hurry to buy, I wasn't rushed off the lot. That's the reason I gave as least two stars. So I wanted to take my time picking out the perfect new car for me. Word of warning, if you want to take your time, you will get passed around to multiple salesmen. I don't like dealing with multiple people, I tried very hard to insist dealing with one guy when making appointments, but it was always someone different and given the excuse that he wasn't here today or was with another customer when I arrived to the dealership. Even after giving the name of the guy I wanted to meet.. Not sure they understand what an appointment is. Anyway, turns out the car I wanted, was at another dealership. I was told they will try and secure it and give me a call later that day, or the next morning. Call never came. I texted one of the many salesmen I dealt with (but specifically the one that told me he would call me.) He texted back, 'sorry had 8 customers come in' and nothing else. It took 3 days to finally get an answer via email, that "it had been sold." but was offered another similar car, for a couple thousand more. When I asked a question about it, I never got an email back. While I understand people are busy, and I always give them the benefit of the doubt.. But this was kind of crazy.. very simple questions went totally unanswered. I ended up just going to another dealership for the car I wanted. If you have an exact car in mind, with a fixed budget and aren't in a rush to buy.. You might want to save the headache and try another dealer. P.S. The car I wanted, that apparently sold.. was still at the other dealership. Pro Tip: If you have the VIN number of a car, you can simply google it and find the dealership that has it. More

Car buying for the anxious made easy Jeremy was supportive and knowledgeable. I appreciated the extra time he took with my purchase and the patience for all my questions. It had a calmi Jeremy was supportive and knowledgeable. I appreciated the extra time he took with my purchase and the patience for all my questions. It had a calming effect on the anxiety associated with car buying. More

Keith ‘s honesty and ability to answer questions fast. Keith was quick and honest handling my on-line questions. I had 6 dealers on line and Keith answered questions quicker and stayed with me on the truc Keith was quick and honest handling my on-line questions. I had 6 dealers on line and Keith answered questions quicker and stayed with me on the truck deal to the finish. Many other dealers did not respond to some of my questions or dropped me. Keith was very polite and helpful and chased information down to get the answers. On the other hand, Steve (finance) was not able to communicate to us in a clear and concise manner the contract. He handed us a “thumb drive” on closing day and said all your paper work is in it. He made some assumptions that my wife and I had a computer@ home and we could go over the paper work at home. He could of at leased offered to go over the contract with us. We insisted he pull the papers out and go over the contract. A discovery of a $3,000 error was found. More

Awesome team Yesterday 6-27-18 my son and I were trying to get me a new car. We had went to two different dealerships in Eugene. The first two places would not bud Yesterday 6-27-18 my son and I were trying to get me a new car. We had went to two different dealerships in Eugene. The first two places would not budge on price. We were about ready to give up after going to second dealership. Then my son googled Lithia. He called cause it was getting late. Well Jeremy (in sales) was totally awesome! He wasnt high pressure. They didn't shot gun my credit. It was fast and easy. Jeremy is a down to earth very attentive. Next time I will so go back buy another car. Will recommend Lithia and Jeremy to everyone I know. Thanks again for everything! More

Most stress-free car purchase ever! Of course we love the Tacoma we bought. But Keith, Chris, Jon and the rest of the team really made this a pleasant, and more importantly, a fairly lo Of course we love the Tacoma we bought. But Keith, Chris, Jon and the rest of the team really made this a pleasant, and more importantly, a fairly low-stress endeavour. More

Phil and Linda Zuidemavery happy Very pleased with the service we received from Rodney and Keith. They were both very professional and thorough. Woul definetly recommend your dealersh Very pleased with the service we received from Rodney and Keith. They were both very professional and thorough. Woul definetly recommend your dealership and these two fellows. More